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IT Support Engineer (Restaurants) – London – *Female Applicants Welcome* About NetronEats NetronEats is a fast-growing, AI-powered platform designed to revolutionize the restaurant, takeaway, and delivery industry. We help local restaurant owners take back control of their business by providing the tech they need to save £1000s in commissions usually paid to platforms like Just Eat, UberEats, and Deliveroo. We are a startup with a clear mission: making local businesses more profitable and sustainable. Location: Remote / Field-Based (Work from home + Onsite across London) Base Salary: £18,000 per annum Working Hours: Monday – Saturday | 12:00 – 21:00 (6-Day Week) Benefits: 2 Weeks Paid Holiday + Bank Holidays | Paid Overtime | Mileage Reimbursement Compensation & Commissions (Uncapped) We reward our engineers for the value they bring to our partners. In addition to your base salary, you can significantly increase your earnings through: * Card Payment Bonus: £50 commission for every successful card payment sale/referral. * Hardware & Software Commission: 5% commission on the total sale value of any system upgrades (e.g., Kiosks, Handheld Tablets, Kitchen Displays). * Travel: All business-related mileage is fully reimbursed. The Role This is a "no-office" role: you will provide remote support from home and travel directly to London's most exciting restaurants for installations and networking. Since you will be working the 12:00 – 21:00 shift, you will be the key technical contact for our clients during their most critical dinner service hours. Note to Applicants: At NetronEats, we value diversity and a fresh perspective. As the IT and hospitality tech sectors are often male-dominated, we strongly encourage and welcome applications from female candidates. Key Responsibilities * Onsite Support: Install and troubleshoot Android tablets, Thermal Printers, and Kitchen Display Systems. * Networking: Perform physical CAT5/6 cabling (neat routing and crimping) and configure routers/switches. * Connectivity: Manage TCP/IP settings and Static IP assignments for 100% uptime. * Growth: Help restaurants save more by identifying where they could benefit from extra NetronEats hardware or services. Requirements * IT Experience: Solid background in IT and Networking support. * Hands-on Skills: Proven ability to handle physical network cabling and basic router setups. * London Mobility: Valid Motorbike or Car driving license is essential for travel across London. * Communication: Professional, reliable, and calm—able to help busy restaurant staff who may not be tech-savvy. Why Join NetronEats? * Impact: Work for a startup that is actually helping small businesses survive the "commission squeeze." * Autonomy: Enjoy a field-based role without the daily office commute. * Full Training: We provide comprehensive training on the NetronEats platform and Android ecosystem. How to Apply Ready to help London’s restaurants stop paying high commissions? Apply today with your CV!