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· Full time -37.5 hours per week, Monday-Friday · Annual Leave: 25 days + public holidays · Lunch: 1 hour · Benefits: Staff Travel Loan, NEST pension Salary: 28k-30k (depending on experience) Allergy Centre of Excellence is due to open a state-of-the-art facility which will cater to patients who have allergic disorders. The centre was founded by Professors Gideon Lack, Du Toit and Fox who are renowned in the field of paediatric allergy. They are recognised internationally for their clinical excellence. ACE’s new centre will be based in the heart of the Harley Street District, a short walk from Great Portland Street and Oxford Circus tube stations. Business operating hours will be from 8am-8pm Monday to Friday with weekend clinics as well (8am-5pm on Saturdays and Sundays). ACE aims to provide patients with the best possible experience when they visit our centre, providing them with ease of access to a range of diagnostic tests and treatments. ACE’s objective is to offer a variety of services under one roof and to achieve this, we will also work with other consultants of various specialties who will obtain practising privileges at our centre. Our vision is to expand low-risk procedures to the rest of the UK and internationally so that patients can easily access and benefit from ACE’s services. Our Mission At the Allergy Centre of Excellence, our mission is to provide the best possible care to all of our patients. We strive to ensure that all our patients receive patient-centred, effective, and responsive care to serve their individual needs. We are committed to providing the highest safety standards which is supported by clinicians who are renowned in the field of allergy. To achieve this, we uphold the following core values: · Empathy · Clinical excellence · Integrity · Respect · Team work Duties: · Appointment management - schedule, reschedule, and cancel patient appointments · Maintain accurate and up-to-date appointment records · Coordinate with Clinical Team to ensure availability · Handle enquiries via telephone, email and in-person regarding appointments, treatments and pricing · Providing patients with clear information regarding treatments and appointment preparation · Act as first point of contact for patients, ensuring a professional and welcoming experience · Ensure all patient interactions are handled with confidentiality and sensitivity · Onboarding and registering patients on company’s EPR system, Patient Source or DGL · Distribute clinic letters to patients and/or healthcare providers via email/post · Process payments, handle insurance claims, authorisations and invoices as required · Maintain confidential patient records with adherence to GDPT/Data Protection policies and procedures · Handling patient pathways, ensuring they have the best possible experience · Liaising and assisting Front of House and Clinical Team as and when required · Adhere to centre policies, procedures, including health and safety regulations · Reporting any incidents that have arisen via InPhase (Governance software) as per the policies and procedures · We are an evolving company and as such these duties are not exhaustive and may be subject to change to meet the operational needs of the organisation Skills: · Excellent customer service, communication and interpersonal skills (written and verbal) · Computer literate, proficiency in using Microsoft Office · Excellent organisational skills and multi-tasking abilities · High level of attention to detail and accuracy · Ability to handle confidential information with discretion · Knowledge of medical terminology and patient pathways advantageous · Flexible and punctual · Diligent and meticulous · Works well as team member and as an individual Qualifications and Experience: · Previous experience in medical administration or a similar role is desirable · Familiarity with private healthcare practices and procedures · Strong IT skills, including previous knowledge of appointment management systems · Educated to GCSE level or equivalent (minimum) including Mathematics and English. Training: Full training will be supplied to successful candidates. · ACE will expect all staff to undergo mandatory training to comply with healthcare standards (Health & Safety, Safeguarding, Fire, GDPR, manual handling, incident reporting etc). · ACE will provide a full induction prior to employment

Laboratory Technician – Full-Time Location: Baker Street, London Salary: Depending on experience Hours: 40 hours per week (including weekends) Contract: 12-Month Fixed Term (3-Month Probation), renewable annually. Role may become permanent after 2 years of continuous service. Marylebone Diagnostic Centre is a private healthcare provider offering fast and reliable diagnostic services to both UK-based and international clients. We are a growing, innovative team committed to delivering high-quality, patient-focused diagnostics from our in-house laboratory in central London. About the Role We are seeking an experienced Laboratory Technician to support our busy diagnostics team. You will be responsible for: • Performing blood tests, drug screening, and infectious disease testing, • Biochemistry and haematology analysis, • Carrying out administrative tasks such as data entry, reporting, and filing, • Sock control and record-keeping to ensure supplies are available and organised Requirements • BSc or MSc in Biomedical Science, • Minimum 2-5 years’ experience in a medical or pathology laboratory, • Competence using haematology, biochemistry analysers, PCR, immunochemistry systems, and microscopes, • Excellent attention to detail and strong communication skills, • Weekend availability is required (this role includes regular weekend shifts), • Applicants must be based in the UK – overseas applications will not be considered Key Responsibilities • Perform routine testing of blood, drug, and infection samples, • Maintain and troubleshoot analysers, following SOPs and health & safety guidelines, • Monitor internal and external quality control, taking corrective action where necessary, • Keep accurate records of test results, reagents, and supply levels, • Input data into the Laboratory Information Management System (LIMS), • Communicate critical or abnormal results promptly to clinical staff, • Provide general administrative support as needed Benefits • Sick pay, • Overtime opportunities Apply now if you're a capable, committed laboratory technician looking to contribute to a fast-paced and growing diagnostic centre in London.