赫斯全球有限公司

Title: VR Guide for ICE Barcelona (Part-time) Job Description: You will be responsible for helping users navigate mechanics and features of our upcoming VR casino game, while ensuring a smooth experience for first-time players. Schedule: 1/19 - Training 13:00-15:00 (2 hours) 1/20 - Exhibition Hours 9:45-18:45 (9 hours) 1/21 - Exhibition Hours 9:45-17:45 (8 hours) 1/22 - Exhibition Hours 9:45-15:45 (6 hours) Total: 25 hours Job Type: Part-time Job Length: 4 days Salary: From €9.00 per hour Language: English Mandarin Chinese (preferred) Spanish (bonus) Skills: Approachable/Outgoing Customer Service Experience with VR Bonus Skills: Experience with Casino Games Ability to Commute (must): 1. Fira Gran Via, Hall 2, 3, 4 and 5 Av. Joan Carles I, 64, 08908 L'Hospitalet de Llobregat, Barcelona, Spain Application deadline: 15/12/2024 Expected start date: 19/01/2025

About the job POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Reservations About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

Sobre Inmotraspaso: inmotraspaso es una empresa Proptech líder en el sector de traspasos. Nos diferenciamos por nuestra profesionalidad y especialización en traspasos de negocios, ofreciendo un valor real a nuestros clientes mediante el uso de herramientas tecnológicas avanzadas y una metodología sólida que nos permite identificar la mejor solución para cada cliente. Además, acompañamos a nuestros clientes en cualquier gestión adicional relacionada con el traspaso de su negocio, ofreciendo una experiencia y gestión 360º. Responsabilidades: Captación de locales: Realizar llamadas para contactar a propietarios de locales anunciados en traspaso, venta o alquiler. Calificación de oportunidades: Filtrar y calificar los locales contactados, evaluando su potencial e interés en trabajar con nuestra agencia. Coordinación de visitas y gestión de agenda: Gestionar un calendario compartido con los comerciales, asignando visitas directamente en las horas libres de cada asesor comercial. Mantener una agenda organizada y actualizada para optimizar el tiempo y la efectividad del equipo comercial. Optimización de bases de datos: Organizar y actualizar la base de anuncios de locales en CRM para asegurar su eficiencia y utilidad para el equipo de ventas. Eres el perfil ideal si: Tienes excelentes habilidades de comunicación telefónica y organización. Cuentas con experiencia en Customer Service o SDR, con enfoque en la captación y calificación de oportunidades comerciales. Tienes conocimientos del sector inmobiliario y comercial (valorado). Condiciones: Horario: Turnos de mañana (9:30 - 13:30) o tarde (15:30 - 19:30). Contrato indefinido Jornada parcial Salario: 800 euros brutos al mes. Ofrecemos: Formación continua y acceso a herramientas digitales avanzadas para la gestión de clientes y el seguimiento de visitas. Un entorno de trabajo dinámico y colaborativo, con la oportunidad de desarrollo profesional en el sector inmobiliario y comercial.

Siamo Konecta, azienda multinazionale di riferimento nel settore dei servizi di outsourcing, e siamo alla ricerca di candidati come te! Metti alla prova le tue abilità in questo ruolo, dove dovrai assistere i clienti su più canali (telefono, chat, email, WhatsApp) e trovare soluzioni rapide ed efficaci in lingua SPAGNOLA e ITALIANA per una prestigiosa azienda del settore moda/retail. Senza esperienza? Nessun problema! Offriamo un percorso formativo intensivo di 11 giorni per prepararti al meglio al tuo nuovo ruolo! COSA CI ASPETTIAMO DA TE? -Competenze comunicative, empatia e proattività per garantire un servizio di alta qualità. -Abilità informatiche: capacità di utilizzare le applicazioni. -Conoscenza della lingua italiana: a livello avanzato, bilingue o madrelingua sia scritto che parlato (sarà effettuato un test linguistico). -Conoscenza della lingua spagnola: almeno a livello intermedio (scritto e parlato). -Residenza a Bergondo o dintorni (per formazione e lavoro presenziale) ò residenza a Barcellona, Madrid, Málaga, Siviglia ò Alicante (per fare telelavoro, non puoi lavorare dall'estero) FORMAZIONE: -Non retribuita e selettiva (con impegno, partecipazione e desiderio di apprendere, sarà possibile superarla con facilità). -Imparerai le tecniche più efficaci, come offrire un servizio clienti impeccabile e a utilizzare i nostri strumenti digitali con facilità. -Le sessioni si svolgeranno dal 21 novembre al 5 dicembre (dal lunedì al venerdì, 11 giorni) dalle 9:00 alle 16:00. ENTRA A FAR PARTE DEL NOSTRO TEAM! -Inizialmente, il contratto sarà a tempo determinato per far fronte alle esigenze produttive, ma potrebbe cambiare in futuro. Ricorda che il servizio è STABILE e offre le stesse opportunità a tutti i nuovi talenti. Inizio previsto per il 2 dicembre (a seguito del superamento della formazione), con il lavoro presenziale se ti trovi a Bergondo o dintorni e telelavoro 100% se ti trovi a Barcellona, ??Madrid, Málaga, Siviglia ò Alicante. -Lavoro dal lunedì al venerdì, con al massimo 2 sabati al mese. -Orari di lavoro al mese: Settimana 1: dal lunedì al venerdì, dalle 10:00 fino alle 19:00 (un giorno lavorerai fino alle 17:30 per regolarizzare l'orario. Questo giorno non è fisso, cambia) Settimana 2: dal lunedì al sabato, dalle 10:00 alle 16:30 Settimana 3: dal lunedì al venerdì, dalle 10:00 fino alle 19:00 (un giorno lavorerai fino alle 17:30 per regolarizzare l'orario. Questo giorno non è fisso, cambia) Settimana 4: dal lunedì al sabato, dalle 10:00 alle 16:30 PACCHETTO RETRIBUTIVO (FULL TIME-39 ore settimanali): -Retribuzione base di 1338€ lordi al mese -Bonus per la lingua di 123€ -Bonus per ogni festività lavorata (con l'aggiunta di un giorno libero extra). Candidati e Konecta con noi in un colloquio online!