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We’re looking for energetic go-getters! If you’re someone who loves being outside, meeting new people, talking, and traveling all over New York City and the U.S., we want you! We are ideally seeking candidates for long term employment. Full time work is available 5 days a week, and we offer flexibility in scheduling week to week for part time employees (minimum 30 hours to qualify for benefits). Field Marketing Agents are a vital position within our established outdoor advertising media firm based in Midtown Manhattan, and have the opportunity to travel the country, all expenses paid. You will be responsible for talking to business owners and Managers in order to acquire agreements to display marketing materials in storefront windows. Inventory and routes are provided in advance, and bonuses are paid for new storefront acquisitions. FUNCTIONS: - Travel - Visit our storefront partners all over NYC, and across the US. - Talk - Build relationships with storefront management. - Be Creative - Install posters on windows and front doors. - Show your work - Take photos documenting your work. - Report - Document, verify, and report relevant, accurate, and up-to-date information to management. - Managers would be required to train new agents, and work some hours in office getting agents set up for routes. REQUIREMENTS: - Valid driver’s license. - Must have a smartphone as much of the work is app based. iPhone is preferred, but not mandatory. - Minimum 1 year prior brand ambassador experience, promotional work, canvassing, or street team involvement is preferred. - Available to work at least 3 weekdays per week. Occasional weekend work may be possible/required for travel. - We are seeking people who can pick up the methodology, technology, and best-practices of the position quickly. PERSONAL QUALITIES WE ARE LOOKING FOR: - Reliable & on-time - Willing to learn - Outgoing, friendly, and energetic - Technologically proficient - Spanish speakers are a plus COMPENSATION: - $800 - $1000/week - All out of town travel expenses paid Please note that this is an in-person role that requires walking and spending time outdoors. Job Types: Full-time, Part-time, Temporary, Contract Pay: $25.00 per hour Schedule: - 4 hour shift - 8 hour shift - Day shift - Monday to Friday Ability to commute/relocate: - New York, NY: Reliably commute or planning to relocate before starting work (Required) Experience: - Customer service: 1 year (Preferred) - Canvassing or Street Team: 1 year (Preferred) License/Certification: - Driver's License (Required) Work Location: In person
**Job Title: Customer Service Representative** Location: Mid-town Manhattan Company: Maxhypes Tours **About Us:** Join our dynamic team at Maxhypes Tours: A travel, tourism and hospitality company, where we create unforgettable experiences for our clients. We are seeking dedicated Customer Service Representatives who are passionate about travel, and committed to delivering exceptional service. **Key Responsibilities:** It will includes, but not limited to selling our Tour Experience Packages, ensuring full guest satisfaction with great customer service, and meeting sales targets. Client Interaction: You will engage with customers through phone, email, and in-person communications, thus providing detailed information about our products. Sales Support: Assist customers in selecting, and booking products tailored to their needs, and preferences. Problem Resolution: Address customer inquiries, and resolve issues related to bookings and/or cancellations. Product Knowledge: Maintain up-to-date knowledge of products, and company policies. Customer Follow-Up: After a Sale, you will follow up with customers to ensure their expectations were met, and gather feedback on their experiences. Documentation and Record Keeping: You will be responsible for maintaining accurate records of customer interactions, bookings, and feedback with proper handling of cash, credit card transactions, vouchers, and all devices. Promotional Activities: Inform customers about special offers, discounts, and promotions. Feedback Collection: Actively solicit customer feedback regarding their experiences, and service delivery. Collaborate with Teams: Work closely with our sales, marketing, and operations teams to ensure a seamless customer experience. Training and Development: Participate in training sessions to enhance your product knowledge and customer service skills. Qualifications: - 🤝 Strong communication and interpersonal skills - 🗣️ Fluent in English (other languages will reflect a plus) - Passion for travel and tourism - 👍🏻 Ability to handle inquiries and resolve issues effectively - 👩💼 Detail-oriented with excellent organizational skills - 👨🏫 No experience needed: training is done post hire. (Previous experience in customer service or sales is a plus) - 🧑🎓 Education: High School / College Graduate and/or equivalent Why Join Us?: At Maxhypes Tours, you will be part of a vibrant team dedicated to providing exceptional customer experiences. We value our employees, and offer opportunities for growth and development. How to Apply: If you are enthusiastic about travel, and possess a customer-centric mindset, we want to hear from you! Please submit your resume, and a cover letter detailing your relevant experience. Note: