Customer Service Associate
1 month ago
Manhattan, New York
About Us: We are a locally owned boutique laundry store that prides itself on delivering top-tier garment care with a personal touch. Our cozy, modern shop offers a welcoming environment for both customers and staff. We’re looking for a reliable, friendly individual to join our team and help us maintain our high standards of service. Job Responsibilities: • Greet customers and provide excellent service
• Check in laundry and input customer orders into POS system
• Sort, tag, and prepare laundry for wash & fold or dry cleaning
• Handle payments and maintain accurate transaction records
• Ensure the store remains clean, organized, and inviting
• Assist with basic folding and packaging tasks as needed
• Communicate with customers regarding special requests or concerns Requirements: • Strong attention to detail and cleanliness
• Friendly, professional demeanor
• Ability to lift up to 25 lbs and stand for extended periods
• Punctual, reliable, and able to work independently
• Previous customer service or retail experience preferred, but not required