Gaming City USA

Ofertas sugeridas de otras empresas

• Tiffany & Co

  

  Client Success Specialist - Queens, NY

  hace 28 días

  New York

  The Client Success Specialist is a pivotal role that is responsible for ensuring an exceptional after-sales service experience, upholding the unparalleled standards of luxury service that define Tiffany & Co. The Client Success Specialist will be the primary point of contact for complex client inquiries, particularly those related to repairs, adjustments, and will play a critical role in maintaining client satisfaction and loyalty. Key Responsibilities: • Client Relationship Management:Cultivate and maintain strong relationships with clients, providing personalized and proactive support. Understand individual client needs and preferences to deliver tailored solutions., • Issue Resolution & Escalation Management:Expertly manage escalated client concerns and delicate situations with grace and professionalism, particularly those involving unhappy clients and items undergoing repair. Transform potentially negative experiences into positive outcomes through effective communication, problem-solving, empathy and de-escalation tactics., • Client Expectation Management:Clearly communicate timelines, processes, and potential outcomes to clients, setting realistic expectations and ensuring transparency throughout the service journey., • The three core aspects that the Client Success Specialist is responsible for are creating both online and letter detailed estimates ensuring all technical information is accurate and all aspects of the clients request are met, taking client calls in a timely manner to maintain service level requirements and responding to client emails thoroughly, efficiently and timely to maintain service level requirements., • Product Knowledge & Development:Maintain an in-depth understanding of Tiffany & Co. products, materials, and services, including new developments and service offerings. Continuously update knowledge to accurately advise and assist clients., • Feedback Integration:Actively solicit and analyze client feedback to identify recurring issues, suggest improvements to service delivery, and contribute to the continuous enhancement of client experience., • Collaboration:Work collaboratively with cross-functional teams, including repair services, sales, and logistics, to ensure seamless communication and efficient resolution of client requests., • High school diploma or equivalent, • Minimum 2 years business experience with strong operational background, • Proven experience working within a luxury environment, demonstrating an understanding of discerning client expectations and service standards., • Exceptional written and verbal communication skills, with a proven ability to craft clear, concise, and professional business correspondence., • A strong passion for helping others succeed and a natural inclination towards empathetic problem-solving., • Demonstrated ability to manage client expectations effectively and navigate challenging client interactions with composure., • Strong analytical thinking skills, capable of dissecting complex issues and devising effective solutions., • Ability to adapt quickly to product developments and service enhancements., • Experience in client care, client service, or client success role within the jewelry or luxury retail sector., • Familiarity with repair processes and after-sales service in a luxury context., • Experience working in client facing technical, or luxury retail environment.

• Professional Career Solutions (Main)

  

  Benefits Customer Service Coordinator (50k-90k per year)

  hace 1 mes

  New York

  We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: Previous experience in customer service or sales is a plus. Great communication skills Ability to listen to and understand customer needs. Good problem-solving skills Comfortable working remotely and independently Willingness to learn and develop new skills. Ability to adapt to change in a dynamic environment. If this sounds like you, we'd love to chat! What You Can Expect: Flexible schedule 100% Remote position (Work from home) Hands on training Life insurance Health insurance reimbursement Industry-leading resources and technology We hope to see your application soon!

• Year Up United

  

  Customer Service Fundamentals JOB Training Opportunity

  hace 4 días

  New York

  Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mellon, Fidelity, or Bank of America, among many other leading organizations in the New York | New Jersey area. Are you eligible? You can apply to Year Up United if you are: • A high school graduate or GED recipient, • Eligible to work in the U. S., • Available Monday-Friday throughout the duration of the program, • Highly motivated to learn technical and professional skills, • Have not obtained a Bachelorʼs degree, • You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: • Application Development, • Business Operations, • Banking, • IT Support, • Investment Operations, • Data Analytics, • Project Management, • Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

• Year Up United

  

  Customer Service Fundamentals Career Training Opportunity

  hace 4 días

  New York

  Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mellon, Fidelity, or Bank of America, among many other leading organizations in the New York | New Jersey area. Are you eligible? You can apply to Year Up United if you are: • A high school graduate or GED recipient, • Eligible to work in the U. S., • Available Monday-Friday throughout the duration of the program, • Highly motivated to learn technical and professional skills, • Have not obtained a Bachelorʼs degree, • You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: • Application Development, • Business Operations, • Banking, • IT Support, • Investment Operations, • Data Analytics, • Project Management, • Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

• VLICH

  

  Hotel General Manager

  hace 2 días

  New York

  Company Description VLICH is a prestigious hospitality brand known for exceptional service, world-class amenities, and a commitment to excellence in guest experiences. Headquartered in Queens, NY, VLICH operates posh properties that cater to both leisure and business travelers. Valuing innovation and collaboration, our team is dedicated to setting industry standards. By combining comfort, elegance, and top-tier management, we create memorable and enriching experiences for our guests. At VLICH, the focus is always on delivering unparalleled service in a dynamic and supportive work environment. Role Description We are seeking a full-time Hotel General Manager to oversee the day-to-day operations of our New York, NY property. As an on-site leader, you will ensure the smooth and efficient management of hotel operations, driving customer satisfaction, optimizing revenue, and maintaining high service standards. Your responsibilities will include overseeing all departments, managing budgets and costs, ensuring compliance with regulatory standards, training and motivating staff, enhancing the guest experience, and representing the hotel in the local community. Qualifications • Experience in General Management and Business Management to lead hotel operations and implement strategic goals effectively., • Expertise in Customer Service to ensure an exceptional guest experience and handle customer inquiries or concerns effectively., • Strong Budgeting and financial management skills to oversee hotel revenue and cost controls., • Knowledge of Food & Beverage operations and hospitality best practices to maintain a high standard of service and quality., • Excellent leadership, communication, and problem-solving abilities., • Ability to work in a dynamic, fast-paced environment while maintaining a customer-focused approach., • Previous management experience in the hospitality industry is essential; bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Core Work Activities: Assisting the Operational and Financial Management of the Property: • Verifies that all brand standards are being maintained in each area of the property., • Verifies that all team members meet or exceed all brand requirements., • Manages the operation of the ALL PROPERTY departments., • Verifies that a viable key control program is in place., • Maintains current licenses and permits as prescribed by local, state and federal agencies., • Manages all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures, • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement., • Complies with all corporate accounting procedures., • Performs required annual Quality audit. Supporting the Management and Development of Departmental Teams: • Stays readily available/approachable for all employees., • Extends professionalism and courtesy to employees at all times., • Leads by example demonstrating self-confidence, energy and enthusiasm., • Assists/teaches team managers scheduling (using Scheduling Tool that you recommend) against guest and hours/occupied room goals. Makes sure that staffing levels are appropriate to exceed guest expectations., • Sets clear performance expectations with the Owner., • Assists team supervisors with constructive coaching and counseling., • Solicits feedback for continuous improvement. Managing the Guest Experience: • Extends professionalism and courtesy to guests at all times., • Motivates and encourages staff to solve guest and employee related concerns., • Provides excellent customer service by being readily available/approachable for all guests., • Takes proactive approaches when dealing with guest concerns., • Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them. Conducting Human Resource Activities: • Verifies that orientations for new team members are thorough and completed in a timely fashion., • Takes proactive approaches when dealing with employee concerns., • Verifies that property hiring practices and strives for a culturally diverse work place. Performs other duties as assigned and needed.

• Inizio Engage

  

  Associate Specialty Account Manager

  hace 4 días

  New York

  On behalf of our client, Halozyme, Inizio Engage is seeking a highly motivated and talented professional to join their team. At Halozyme, we are reinventing the patient experience and building the future of drug delivery. We are passionate about the important work we do and constantly strive to do more. We embrace transformation and work hard to innovate for the future. We do this together, as One Team – we rise by lifting others up and believe in the power of working together for the collective win. That’s why we need you—to help us make a significant impact by taking on increasingly complex challenges, leaping beyond the status quo, advancing our mission and making our One Team culture thrive. Join us as an Associate Specialty Account Manager and you’ll be part of a culture that welcomes diversity, thinks differently to solve problems, works collaboratively as one team, and delivers meaningful innovations that impact people’s lives. How you will make an impact As an Associate Specialty Account Manager, you will support the execution of the approved brand strategy through an overlay or developmental assignment. You may partner with a (Sr.) Specialty Account Manager or Executive Business Manager in high-volume territories, or independently manage emerging markets and pilot opportunities. You will build foundational specialty knowledge across Urology, Endocrinology, and/or Primary Care while developing strong selling capabilities and delivering compliant, high-quality customer engagement. You will be responsible for driving demand through targeted account planning, effective clinical dialogue, and consistent execution, increasing the prescribing of Halozyme products and sustaining territory performance. In this role, you’ll have the opportunity to: • Deliver company-approved, compliant sales presentations to target prescribers and their office staff, • Utilize company-provided data and segmentation insights to plan and execute productive sales calls, • Educate physicians and nurses on Halozyme product labeling and patient self-injection techniques, • Coordinate and deliver lunch-and-learn programs and speaker programs, • Build and maintain an in-depth knowledge of managed health care plans, state and federal reimbursement policies, and prescription pull-through strategies, • Partner with accounts to ensure appropriate patient access and pull-through strategies, • Collaborate effectively with Commercial Home Office, Medical Affairs, and Key Opinion Leaders, • Exceed quarterly and annual sales goals, • Maintain compliance with all applicable laws, regulations, and company policies To succeed in this role, you’ll need: • Bachelor’s degree required, • Two or more years of pharmaceutical selling experience or related outside sales experience, • Knowledge of managed care and prescription pull-through tactics, • Strong negotiation and communication skills, • Ability to analyze data and apply insights into territory execution, • Demonstrated collaboration skills and change agility, • Ability to effectively manage a large, dynamic geographic territory, • Valid driver’s license and clean driving record, • Ability to travel as necessary or required, which may include overnight and/or weekend travel In return, we offer you: Full and comprehensive benefit program, including an Employee Stock Purchase Program and 401(k) matching Opportunities to grow in a culture that prioritizes learning, development and progression through in-house programs and tuition reimbursement A collaborative, innovative team that works as one to amplify your impact—on your career, the work you do and patients’ lives The most likely base pay range for this position is $79,000 – $110,000 per year. Several factors, such as experience, tenure, skills, and particular business needs, will determine an individual’s exact level of compensation. Base salary is only one element of employee compensation at Halozyme. Total compensation could include bonuses, sales incentives, and equity awards . Halozyme, Inc. is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

• NowThis

  

  Account Manager

  hace 17 días

  New York

  About NowThis NowThis is redefining media for a new generation, leading the charge as a digital-first brand that resonates with over 98 million people globally each month. NowThis…is GenZTV. We’re transforming scrolling to tuning in, by reinventing destination viewing through bingeable, social-first content that meets our audiences on the platforms where they live. The Role NowThis is seeking a proactive, detail-oriented Senior Account Manager or Account Manager to support the execution and management of branded partnerships across our social and digital platforms. Reporting to the Director of Account Management, this role serves as the day-to-day lead across assigned accounts, acting as a centralized hub across Sales, Creative, Production, Analytics, and external client teams. You will drive operational excellence throughout the campaign lifecycle while maintaining high levels of client engagement, satisfaction, and long-term partnership growth. The ideal candidate is an organized project manager and confident communicator with a strong understanding of digital media and campaign performance. You thrive in fast-paced environments, anticipate challenges before they arise, and approach every program with both executional rigor and future renewals in mind. Key Responsibilities Campaign Execution & Management • Lead day-to-day management of branded content campaigns from post-sale kickoff through final reporting, • Ensure campaigns launch on time, within scope, and align with sold deliverables and client objectives, • Develop and manage timelines, deliverables, trackers, and internal documentation, • Coordinate cross-functional teams (Creative, Production, Editorial, Talent, Social, Analytics) to ensure smooth execution, • Serve as the primary post-sale point of contact for clients and agency partners, • Build trusted relationships through consistent communication, responsiveness, and strategic guidance, • Lead client kickoffs, status calls, performance reviews, and key milestone meetings, • Develop polished client-facing materials that clearly outline campaign goals, performance, and next steps, • Maintain a strong understanding of digital media performance metrics and media math; experience with paid amplification is a plus, • Partner with Analytics lead to translate performance data into actionable insights and compelling narratives, • Deliver timely, comprehensive campaign wrap reports with forward-looking recommendations, • Partner closely with Sales to ensure seamless pre-sale to post-sale transitions, • Act as a central point of organization across internal teams, ensuring clarity around briefs, timelines, and deliverables, • Contribute ideas that improve processes, reporting frameworks, and overall operational efficiency, • Support the continued evolution and scaling of the Account Management function What Success Looks Like • Campaigns are executed flawlessly, on time, and aligned with client goals, • Clients view you as a reliable, strategic partner invested in their long-term success, • Performance reporting is clear, insightful, and drives meaningful next steps, • Renewal and growth opportunities are consistently identified and supported, • Internal teams experience strong organization, accountability, and collaboration, • You contribute positively to a high-performing, growth-oriented culture Qualifications • 4+ years of experience in account management or client services at a digital media company, agency, or in branded content environments, • Proven experience managing social first campaigns in post-sale execution from kickoff through reporting, • Successful track record working with large, premium accounts in a client facing setting, • Strong understanding of performance metrics, brand lift studies and measuring campaign success, • Excellent project management and organizational skills with strong attention to detail, • Confident communicator with strong written, verbal, and presentation skills, • Ability to manage multiple stakeholders and competing priorities in a fast-paced environment, • Proactive, collaborative, and solutions-oriented mindset

• Scanavo

  

  Account Manager - Video Games

  hace 17 días

  New York

  Company Description At Scanavo, we live and breathe fandom. As an industry leader in collectibles, we partner with top-tier game publishers, legendary Hollywood studios, and global retailers to create premium products that fans love. Our brands – SteelBook®, ICONART™, and more – are synonymous with quality, creativity, and innovation. If you’re passionate about gaming and entertainment, this is where your fandom meets your career. Role: Account Manager – Video Games Are you ready to turn your love for video games into a powerhouse career? Based in our vibrant Manhattan office, as Account Manager, you’ll be part of a growing Video Games team, over time own relationships with major gaming and retail partners, exceeding sales goals, and unlocking new business opportunities. You’ll collaborate with creative teams, shape strategies, and keep your finger on the pulse of gaming trends. Expect travel (25%) to meet partners and experience the excitement first-hand. You will report to our SVP of Sales and Operations. What You’ll Do • Lead and grow key gaming accounts while hunting for new opportunities., • Develop winning sales strategies and deliver results that exceed expectations., • Dive deep into competitive and market research to stay ahead of the curve., • Work cross-functionally with global teams to bring fandom-driven products to life. What We’re Looking For • Experience: account management or B2B sales experience., • Negotiator Extraordinaire: Skilled at closing complex deals., • Adaptable: Thrive in fast-paced, ever-changing environments., • Growth Mindset: Proven ability to drive new business and hit ambitious targets., • Communication Pro: Confident presenter to senior leadership., • Tech-Savvy: Excel, PowerPoint, Word, SharePoint (Co-Pilot is a bonus)., • Education: Bachelor’s degree., • Requirements: US work permit and fluency in English. Bonus Points • A passion for video games, films and pop culture., • Creative thinker with a collaborative spirit., • Experience in both start-up and established business environments. Life at Scanavo Modern office. Fun, fandom-fuelled culture. Regular in-office activities. Travel opportunities. If you love gaming and entertainment, you’ll feel right at home. How to Apply Ready to level up your career? Send your CV and cover letter to and join us in creating the future fan experiences.