Beauty / Salon/ Spa
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Full job description THE EXPERIENCE Gilded Ritual is a full-service, therapeutic nail and facial bar located in the heart of TriBeCa that provides an integrative luxury approach to manicures and full hand treatment, pedicures, and other beauty services. Its expert staff of manicurists and beauty professionals can help guests establish a healthy nail and skincare routine in an enjoyable atmosphere. Professional Objective – To provide superior customer service to the clients at Gilded Ritual. To ensure that external customers receive a memorable and satisfying experience during every contact with our business, and that internal customers are able to do their best possible work. The Client Coordinator is the client’s first contact with the spa, whether by telephone or in person. They set the tone for the visit from the moment they begin interacting with the clientele. The Client Coordinator aligns communication and work activity within the spa, and is a primary agent of customer satisfaction and quality management. Job Activities Acts as a skilled and gracious host to guests of the spa and studio, insuring their complete comfort and satisfaction Schedules, confirms and guarantees all appointments according to the company protocols Provides thorough and knowledgeable explanations of the available services in order to maximize each sale and optimize customer satisfaction Provides sterling telephone service to customers Coordinates client appointment schedules to ensure smooth and efficient workflow Checks guests in and out, offering future booking and actively building client retention Performs sales transactions, creates and takes responsibility for point of sale data, follows procedures and maintains high standard of accuracy Orients guests to the facility and sets them up for desired treatments as needed Conducts walk-in retail sales Sells gift cards, advises on gift selection, maintains accurate gift sales data Helps to maintain a beautiful and clean physical environment in public areas of the spa Provides facility tours to visitors and prospective clients Facilitates effective workflow for internal customers (technical staff) Attends and participates in general and team meetings Maintains a polished and professional personal image Desired Qualifications Friendly, positive attitude! Experience in direct customer care (hospitality and retail experience excellent) Basic computer skills and ability to learn our software application Excellent communication skills Schedule flexibility Energetic, accustomed to a fast pace, experienced at multi-tasking Zenoti Software and Hotel experience is preferred Expected hours: 20 – 40 per week Benefits: Employee discount Flexible schedule Paid time off Schedule: 8 hour shift Weekends as needed Work Location: In person
Are you ready to get involved in a creative and exciting customer service position? We are looking for positive, energetic individuals to join our expanding customer service team. Our full - time, entry level position will provide you with all the skills you need to have a meaningful professional career in customer service. This position will give you: Hands on experience in sales and marketing A strong network of successful individuals passionate about helping others grow professionally and gain career opportunities Training programs and workshops that will provide you with useful tools designed to initiate career advancement and personal development Responsibilities: Handle a high volume of customer interactions everyday Continuously learn and stay up to date with product knowledge while adapting to evolving customer needs Successfully negotiate and generate sales Collaborate with others and contribute to reaching company targets including response time, customer satisfaction, and first-call resolution Requirements: Personable communication skills, both written and verbal, led with empathy, patience and genuine dedication for customer satisfaction Ability to think on your feet, multi-task, and maintain a positive attitude when dealing with challenging customer interactions Strong problem solving and organizational skills Our team is passionate about career advancement, personal growth and customer satisfaction. You will be entitled to a supportive leadership team, rewarding compensations and opportunities to work with reputable brands. Don’t miss the opportunity to apply today!
Job Title: Customer Service Representative Company: Monument Location: Hybrid / New York Job Type: Hourly About Us: Monument is a leading provider of virtual treatment for alcohol use disorder, committed to delivering high-quality medical care and therapy to patients from the comfort of their homes. We strive to innovate and improve the accessibility and affordability of care to the estimated 30 million Americans who struggle with their drinking. Job Summary: We are seeking a dedicated and tech-savvy Customer Service Representative to join our team. This role involves addressing customer and clinician concerns, providing exceptional support, and ensuring a seamless experience for all users of our telehealth platform. The ideal candidate will be proficient with technology and possess strong problem-solving skills to effectively resolve challenges. Key Responsibilities: Member Support: Respond to patient inquiries via phone and email Assist customers with account setup, troubleshooting, and navigating the Monument Address and resolve customer issues promptly and accurately, ensuring high customer satisfaction. Clinician Support: Provide technical assistance to clinicians using Monument Facilitate communication between clinicians and patients as needed. Assist with scheduling, documentation, and other administrative tasks. Technical Assistance: Support troubleshooting and resolving technical issues related to the Monument platform. Guide customers and clinicians through technical processes and procedures. Escalate complex technical issues to the appropriate department. Problem Solving: Identify common issues and trends, providing feedback to improve services. Collaborate with team members to develop solutions to recurring challenges. Maintain a thorough understanding of the telehealth platform and related technologies. Documentation and Reporting: Document all customer interactions and technical issues accurately in the CRM system. Generate reports on customer service metrics and trends. Provide insights and recommendations based on customer feedback. Qualifications: High school diploma or equivalent; associate or bachelor’s degree preferred. Proven experience in customer service or technical support roles. Strong understanding of telehealth services and related technologies a plus, but not required. Excellent communication skills, both written and verbal. Ability to multitask and manage time effectively in a fast-paced environment. Familiarity with CRM systems and customer support software. Skills: Proficiency with Mac/PC, mobile devices, and technology platforms. Ability to explain technical concepts to non-technical users. Empathy and patience in handling customer and clinician concerns. Strong organizational skills and attention to detail. Ability to work independently and as part of a team. Benefits of Working at Monument: Opportunities for career growth and development. Flexible working hours and remote work environment. Supportive and collaborative team culture. How to Apply: Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they are a good fit for this role.
Responsibilities: Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans. Preparing meeting and training rooms. Answering phones in a professional manner, and routing calls as necessary. Assisting colleagues with administrative tasks. Performing ad-hoc administrative duties. Answering, forwarding, and screening phone calls. Sorting and distributing mail. Hiring, managing, and developing the junior administrative team. Provide excellent customer service. Scheduling appointments. Should speak Spanish.
Are you ready to get involved in a creative and exciting customer service position? We are looking for positive, energetic individuals to join our expanding customer service team. Our full - time, entry level position will provide you with all the skills you need to have a meaningful professional career in customer service. This position will give you: Hands on experience in sales and marketing A strong network of successful individuals passionate about helping others grow professionally and gain career opportunities Training programs and workshops that will provide you with useful tools designed to initiate career advancement and personal development Responsibilities: Handle a high volume of customer interactions everyday Continuously learn and stay up to date with product knowledge while adapting to evolving customer needs Successfully negotiate and generate sales Collaborate with others and contribute to reaching company targets including response time, customer satisfaction, and first-call resolution Requirements: Personable communication skills, both written and verbal, led with empathy, patience and genuine dedication for customer satisfaction Ability to think on your feet, multi-task, and maintain a positive attitude when dealing with challenging customer interactions Strong problem solving and organizational skills Our team is passionate about career advancement, personal growth and customer satisfaction. You will be entitled to a supportive leadership team, rewarding compensations and opportunities to work with reputable brands. Don’t miss the opportunity to apply today!
About the company Vision 2 Vision Organizing LLC Vision 2 Vision Organizing LLC specializes in decluttering and rejuvenating schools and businesses through our comprehensive organizing services. From garbage removal to interior and exterior site cleanup, hauling, and installation services, we handle it all. Our offerings also include furniture assembly and disassembly, inventory collection, document filing, and space layout design. Our mission is to craft functional work environments that empower our clients to thrive. About the job Operations and Organizing Associate (OOA) ROLE: As the Operations and Organizing Associate at Vision 2 Vision Organizing LLC you will serve as one of the key organizers for the company. This role is crucial because you will be collaborating closely with the Operations and Logistics Manager to efficiently manage organizing tasks for the on-site division on a daily basis. Your direct support and assistance to the organizing team are essential. It is imperative that you deeply embody the values we uphold: Customer Commitment Perseverance Integrity The OOA will be responsible for effectively assisting the OLM on a day-to-day basis, helping the team overcome obstacles, and ensuring they receive adequate support. The OOA will play a pivotal role as one of the primary organizers for all major organizing projects. The ultimate goal of the OOA is to support the team with operations and logistics through meticulous decluttering and organizing, while efficiently adhering to departmental Standard Operating Procedures onsite. As you advance in this role, you will also have the opportunity to progress to Junior and Senior Associate positions, and eventually to Manager, if you aspire to. You will serve as a valuable resource, sharing insights and learnings from your organizing background to foster the growth of other team members. RESPONSIBILITIES: Heavy Equipment Handling: Transport heavy equipment, furniture, boxes, files, books, and supplies safely and efficiently. Inventory Management: Unpack, sort, categorize, and organize a variety of supplies, equipment, and specialized items. Logistics Support: Use flatbeds, hand trucks, and large bins to transport garbage and furniture as needed. Furniture Assembly: Skillfully assemble and disassemble furniture, shelving, and storage units according to customer requirements. Facility Maintenance: Maintain cleanliness by sweeping, wiping shelving, mopping floors, and handling garbage removal. Organization and Restocking: Return supplies and equipment to designated areas, restock shelves, and ensure everything is organized effectively. Space Optimization: Assist in space layout and suggest organizing strategies to enhance efficiency. REQUIREMENTS: Minimum of 1 year experience in moving, warehouse operations, inventory management, or organizing Exceptional organizational skills with a proven track record in unpacking, sorting, categorizing, and organizing various items. Excellent time management skills Self-directed, able to work independently, take initiative, and manage responsibilities with minimal supervision. Excellent physical fitness, capable of lifting and moving heavy equipment, furniture, boxes, and supplies (up to 50 lbs) Excellent internal and external communication skills, both written and verbal Proficient in operating flatbeds, hand trucks, and other large equipment for efficient transportation. Skilled handyman with expertise in furniture assembly and disassembly Capable of maintaining cleanliness and handling garbage removal. Collaborative team player with a knack for contributing to effective space optimization and organizing strategies. COMPENSATION & BENEFITS: Competitive Compensation: Enjoy a competitive annual salary of $47,840, which equates to $920 per week based on a 52-week year. Paid Time Off (PTO): Two Week Paid Vacation: Enjoy 10 business days of vacation per year. 5 Paid Sick Days: Take advantage of 5 paid sick days annually. 11 Paid National Holidays: Celebrate and relax with 11 paid holidays throughout the year. 22 Paid School Closed Days: Embrace flexibility with paid days off when schools are closed. Employees are required to complete remote educational learning on scheduled days off to enhance skills and knowledge. We support your professional development by providing accessible resources and flexible learning opportunities. Flexible PTO Package: Total PTO: A comprehensive package covering vacation, sick days, national holidays, and school closure days. Annual Cash Bonuses: Receive annual cash bonuses based on company and individual performance. Special Birthday Bonuses: Celebrate your special day with a special bonus from us. Performance Reviews: Benefit from annual performance reviews to ensure growth and recognition. Opportunities for Advancement: Explore opportunities for career advancement within our dynamic team. At Vision 2 Vision Organizing LLC, we prioritize your well-being and strive to maintain a healthy work-life balance. Our comprehensive benefits package is designed to support your success both professionally and personally. We recognize and appreciate your contributions, and we are dedicated to offering fair compensation that reflects your skills and dedication. LOCATION: In-person, on-site work across multiple locations: Manhattan, The Bronx, Staten Island, Brooklyn, and Queens.
Full job description Job Overview We are seeking a professional and friendly office receptionist for our preschool center who will perform clerical functions and assist with responsibilities needed to efficiently manage the school office. This position requires a high degree of responsibility, discretion, independent judgement and confidentiality. This is a full-time job and requires the ability to multi-task and keep on top of details. Candidate must have strong organizational, time management, and interpersonal skills. Qualifications: High school diploma or its equivalent required. Receptionist/Administrative background (preferred) Demonstrate proficiency in the use of Microsoft Office (especially word & excel) and must be computer literate Proficient English Skills- written and verbal. Must be able to use proper phone etiquette. Fast Learner Remaining calm: As a person charged with handling those who come in and out of the office, it’s likely that you will be thrown into the occasional stressful situation: multiple visitors at one time, several lines ringing simultaneously. Remaining calm throughout any situation is key to providing top-notch assistance. Performance Responsibilities: The office receptionist shall: Answer telephone, respond to e-mails-Use template; be personable. Professionally greet and communicate with staff, students, parents and school visitors. Perform all clerical, administrative tasks such as filing, photocopying, scanning, printing, etc. Create and distribute notices/reminders to staff, students and parents. Provide administrative assistance when requested by upper management. Schedule and perform tours with great enthusiasm. Make copies of the packages for tours. Record all messages from parents/guardians in the Parent Message Book. Make sure children’s medical are always up to date, use spreadsheet. Accept payments, must log them, make copies of checks, give receipts. Maintain a safe, clean and organized work area. Place food orders weekly for the children and prepare menu using template Pursue the vision and execute the mission of Two by Two Childcare. Display the highest ethical and professional behavior in working with students, parents, school personnel and outside agencies associated with the school. Job Type: Full-time Pay: $18.42 - $19.23 per hour Expected hours: 40 per week Schedule: 8 hour shift Monday to Friday Experience: Customer service: 2 years (Preferred) Ability to Commute: Brooklyn, NY 11211 (Required) Work Location: In person