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• Global Payments

  

  Outside Sales Representative - Software

  1 month ago

  New York

  Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Job Summary: The Outside Sales Executive role at Global Payments focuses on selling the Genius® POS and payment technology platform to small and mid-sized merchants to modernize their operations by implementing the Genius® POS and payment technology platform. Your role is to own the full sales cycle from prospecting to negotiation and closing while receiving sales leadership support. Why You’ll Love This Role: You’ll be delivering modern fintech and POS solutions that help local businesses grow. Multi-Vertical Reach: Unlike restaurant-only competitors, this role spans retail, service, and additional SMB sectors; the possibilities are limitless. Key Responsibilities: Build a pipeline via prospecting, digital outreach, and local networking. Maintain accurate activity tracking in Salesforce and Atlas CRM. Ideal Candidate Profile: B2B sales experience (fintech, SaaS, or merchant services preferred). Strong communication, presentation, and relationship-building skills. Motivated, competitive, and comfortable spending 75%+ time in the field. Compensation & Benefits: * * * * Long-Term Income: Monthly residuals + bonuses. Job Description Adds: Summary of Role: • Full‑cycle sales expectations, • Multi‑vertical opportunity, • Residual income (a major differentiator), • Leadership support via District Managers, • Sell Genius® POS and software solutions across retail, restaurant, and service verticals, • Drive local business growth. Sell award‑winning tech. Build long‑term residual income., • Track pipeline activity in Atlas and Salesforce., • Consult with business owners to improve operations, increase customer loyalty, and streamline payments using Genius®. Who Thrives at GP: • Highly self‑motivated, competitive, and driven to exceed quota, • Ability to spend 75%+ of time in the field meeting merchants Why this Role Matters: “As an Outside Sales Executive, you’d be the face of Global Payments in your territory—helping business owners adopt modern POS and payments through the Genius® platform. You fully own the sales cycle: prospecting, demos, negotiation, and closing, while getting coaching and support from an experienced District Manager.” Why Top Sellers at GP Love This Role: • Strong leadership and sales support, • Long term income through base salary, bonus, and residuals., • Multi-vertical selling- your not locked into one industry you can sell across retail, restaurants, and services based SMBs, which means more opportunities and more income., • Modern technology that is easy to sell. Genius® is modern, industry leading platform that improves payments which gives you a strong value proposition for business owners. Minimum Qualifications • This position requires regular driving to visit client sites, therefore a valid drivers license is necessary, • Valid driver’s license with ability to travel locally up to 75% of the time., • Must reside within the area of the job posting. #EVGGP123 Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ___.

• Hyatt Regency Times Square

  

  Business Transient Sales Manager

  15 days ago

  New York

  Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Hyatt Regency Times Square is perfectly located in the heart of Times Square excitement, situated directly on Broadway between 48th and 49th Streets. This iconic, ultra-modern, full-service hotel is surrounded by Broadway theaters and close to world-famous shopping and sightseeing. The hotel has 795 modern, newly renovated guestrooms. Overview: The Business Transient Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Responsibilities: • Attend daily Highgate Hotel Business Review (HHBR) meeting., • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team., • Meet or exceed set goals., • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as scheduled., • Initiate and follow up on leads., • Maintain and participate in an active sales solicitation program., • Monitor production of all top accounts and evaluate trends within your market., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales., • Invite clients to the hotel for entertainment, lunches, tours and site inspections., • Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc., • Assist in the preparation of required reports in a timely manner., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts., • Meet and greet onsite contacts., • Abide by Prime Selling Time (PST)., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up., • Entertain clients., • Handle inquiries as part of Inquiry Day Program. Qualifications:, • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must be skilled in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

• Global Payments

  

  Sales Representative - Software

  15 days ago

  New York

  Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. About Global Payments Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to join a company that unifies every aspect of commerce through software solutions while supporting and serving business owners—then your expertise will be a perfect fit on our dynamic team here at Global Payments. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can accomplish together. Job Summary Responsible for prospecting and running Global Payments Point of Sale presentations both in person and over the phone to small and mid-sized merchants, restaurateurs, and businesses to ultimately close deals within a fast sales cycle. As a Software Relationship Manager (SRM) you will report to a District Manager and receive coaching from a Director. Activities include explaining our value proposition and demonstrating our cloud based Point of Sale solution, upselling current clients on other Global Payments products and services, and maintaining regular communication with the Point of Sale District Manager. Compensation Ready to grow your career and your paycheck? Here’s the breakdown * Base Salary: $50,000 * Residual Income: Keep earning from your hard work * Monthly/Quarterly Bonuses: Extra financial incentives for exceeding quota and achieving sales goals. Annual On-Target Earnings (OTE): $100,000+ Your total compensation will depend on your skills, performance, and location. Let’s build your future together – Apply now! Job Duties Your role as a SRM is to close sales of our business solutions with merchants throughout the area. You will work closely with your local District Manager to set appointments with business owners in person via your network and referral partnerships that you build. You will then run scheduled appointments, uncover needs, and present Global Payments Point of Sale solutions to close sales in small to mid-sized businesses. During the training period, your District Manager will accompany you on your initial appointments to train you on our short-cycle sales process using our CRM platforms Atlas and Salesforce, used for lead generation, sales presentations, on the spot client financial analysis and paperless contract processing. Additional Responsibilities * Responsible for prospecting new clients. * Maintain existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently Atlas. * Responsible for achieving minimum production requirements, including setting first time appointments, to secure quota. * Continuously build and develop knowledge of current product/service portfolio as well as changes and developments within the financial technology industry, to remain up-to-date. * Attend weekly team meeting and weekly one-on-one with leader. * Additional responsibilities may be assigned as needed. Desired Skills & Capabilities * Excellent prospecting, communication, presentation, and networking skills * Works well independently and as part of a team * Incentive-driven sales “hunter” * Professional demeanor and impeccable integrity * High sense of urgency and innate sales talent * Enjoys cold-calling and speaking with people face to face * Knowledge of Restaurant and/or Retail industry is a plus Minimum Qualifications * 18 years of age or older * This position requires regular driving to visit client sites, therefore a valid drivers license is necessary * Live in area relative to job posting location * Ability to be in the field, a minimum of 75% of the time Preferred Qualifications * High school diploma/GED * At least two years of relevant experience Competencies * Awareness * Driven * Resilient * Respectful * Committed Please note that the deadline for applications is 5/31/2026 Candidates and applicants are advised they may redact age information from requested items like transcripts, resumes, and certificates attached to their application for positions that can be performed in Colorado. Benefits Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: Diversity and EEO Statements Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice. Global Payments is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. #LI-DC1 #LI-Hybrid Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ___.

• Park Central Hotel

  

  Complex Business Travel Sales Manager

  8 months ago

  New York

  Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Complex Business Travel Sales Manager is responsible for effectively and proactively identifying, soliciting, and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting, closing, and maximizing performance of assigned accounts/territory to positively impact hotel revenues. Responsibilities: • Proactively drive top line revenue for transient sales segments to include volume transient & consortia for primary hotels through customer acquisition and development strategies and tactics., • Identify and research potential accounts/clients and prospect for new business opportunities, generate leads, and set up meetings/presentations with clients, buyers, influencers, and agencies that will keep the hotels pipeline consistently full of opportunities., • Manage annual account rate negotiations requests for proposal through required RFP platforms., • Maintain and participate in an active sales solicitation program., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales & Marketing., • Invite clients to the hotel for entertainment, lunches, tours and site inspections as appropriate., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Initiate and follow up on leads., • Handle inquiries as part of Inquiry Day Program., • Monitor production of all top accounts and evaluate trends within your market., • Meet or exceed set goals., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Meet and greet onsite contacts and travelers to garner and foster relationships, loyalty, and new opportunities., • Conduct outside sales calls 2-3 days per week, • Entertain clients as appropriate., • Abide by Prime Selling Time (PST)., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space, building accounts, and logging activities., • Assist in the preparation of required reports in a timely manner., • Assist in implementing special promotions relating to direct sales segments, i.e. events, sales blitzes, etc., • Participate in industry trade shows and events which may require out of market travel., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Develop a complete knowledge of company sales policies and SOPs and ensure knowledge of and adherence to those policies by the sales team., • Attend daily Highgate Hotel Business Review (HHBR) meeting., • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as needed and scheduled. Qualifications:, • College course work in related field helpful., • At least 2 years sales experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must be skilled in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information.

• Johnson Controls

  

  Complex Account Executive - Security & Fire

  15 days ago

  New York

  NYC Metro Field Sales Role must live in Territory! Advance your career with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a diverse and inclusive team that empowers you to build your best future! Our teams are strategically positioned to support a multitude of industries across the globe. You will have the opportunity to grow and develop through meaningful work projects and learning opportunities. We are committed to fostering an environment that supports the physical, financial, and emotional wellbeing of all employees. Become a valued member of the Johnson Controls family and thrive in a company culture that values your unique voice and ideas – your next great opportunity is just a few clicks away! We recognize that a fulfilling career is supported by your overall wellbeing. That's why we offer a comprehensive benefits package designed to support you in multiple aspects of life, including: * Competitive salary * Generous paid vacation, holidays, and sick time - 15 days of vacation in your first year to promote work-life balance * Comprehensive benefits package, including 401K, medical, dental, and vision care, available from day one * An encouraging and collaborative team environment that values diverse perspectives and fosters innovation * On-the-job and cross-training opportunities * A strong commitment to safety through our Zero Harm policy, ensuring a safe and secure workplace for all employees * JCI Employee discount programs (The Loop by Perk Spot) * Check us Out: A Day in the Life of the Building of the Future Become part of a culture that celebrates your achievements and encourages your voice and ideas. Your next great opportunity for advancement is right at your fingertips! Take the initiative to explore your potential and embark on an exciting career journey with Johnson Controls. What You Will Do Join Johnson Controls as a Sales Leader in Enterprise Security and Fire Solutions, where you’ll play a pivotal role in shaping the future of smart, secure buildings. You’ll be responsible for selling our complex security and fire protection technologies to general contractors, electrical contractors, and consulting engineers—delivering tailored solutions that protect people, property, and operations. Your expertise in enterprise-level security systems—including CCTV, card access, and integrated platforms—will be central to your success. In addition, your working knowledge of fire protection systems such as Edwards EST, Honeywell, or Simplex will allow you to offer comprehensive solutions that meet the full spectrum of customer needs. This is your opportunity to join a global leader in building technology, where innovation meets purpose and your work makes a real impact. How You Will Do It * Lead with confidence: Sell Johnson Controls’ security and fire offerings to contractors, consultants, and designers, positioning our solutions as essential to modern building design. * Drive opportunity: Identify and pursue high-value engagements, managing multiple opportunities and delivering results that align with customer goals. * Build trust: Develop strong relationships with key decision-makers, listening actively and offering solutions that deliver measurable value. * Champion service: Promote renewable service agreements as a foundation for long-term customer success and satisfaction. * Be the expert: Apply your technical and business knowledge to match solutions to customer needs, positioning Johnson Controls as their preferred partner. * Advocate for excellence: Ensure customers receive maximum value from our offerings, from initial engagement through final delivery and training. What We Look For Required * Bachelor’s degree in business, engineering, or a related field—or equivalent experience. * 1–3 years of experience selling enterprise-level security and fire solutions. * Familiarity with fire protection systems such as Edwards EST, Honeywell, or Simplex. * Strong initiative, integrity, and interpersonal communication skills. * Proven ability to influence key stakeholders and drive strategic outcomes. * Experience with CRM platforms such as Salesforce. Salary Range: HIRING SALARY RANGE: $81,000- 126,000(Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at #LI-MM1 #SalesHiring #LI-Hybrid

• Capital One

  

  Lead AI Engineer (Gen AI Platform, Agentic AI & LLM Infrastructure & Orchestration)

  14 days ago

  New York

  Lead AI Engineer (Gen AI Platform, Agentic AI & LLM Infrastructure & Orchestration) Overview At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies * At least 4 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience designing, developing, delivering, and supporting AI services * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $197,300 - $225,100 for Lead AI Engineer McLean, VA: $197,300 - $225,100 for Lead AI Engineer New York, NY: $215,200 - $245,600 for Lead AI Engineer San Francisco, CA: $215,200 - $245,600 for Lead AI Engineer San Jose, CA: $215,200 - $245,600 for Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

• Capital One

  

  Applied Researcher II (AI Foundations, LLM Core and Agentic AI)

  28 days ago

  New York

  Applied Researcher II (AI Foundations, LLM Core and Agentic AI) Overview: At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business. In this role, you will: * Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money. * Leverage a broad stack of technologies — Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more — to reveal the insights hidden within huge volumes of numeric and textual data. * Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. * Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. * Flex your interpersonal skills to translate the complexity of your work into tangible business goals. The Ideal Candidate: * You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our customers. * Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them. * Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You’re not afraid to share a new idea. * A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You’re passionate about talent development for your own team and beyond. * Technical. You’re comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms. * Has a deep understanding of the foundations of AI methodologies. * Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF. * An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes. * Experience in delivering libraries, platform level code or solution level code to existing products. * A professional with a track record of coming up with new ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects. * Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects. Basic Qualifications: * Currently has, or is in the process of obtaining, PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields, with an exception that required degree will be obtained on or before the scheduled start date plus 2 years of experience in Applied Research or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 4 years of experience in Applied Research Preferred Qualifications: * PhD in Computer Science, Machine Learning, Computer Engineering, Applied Mathematics, Electrical Engineering or related fields * LLM * PhD focus on NLP or Masters with 5 years of industrial NLP research experience * Multiple publications on topics related to the pre-training of large language models (e.g. technical reports of pre-trained LLMs, SSL techniques, model pre-training optimization) * Member of team that has trained a large language model from scratch (10B + parameters, 500B+ tokens) * Publications in deep learning theory * Publications at ACL, NAACL and EMNLP, Neurips, ICML or ICLR * Optimization (Training & Inference) * PhD focused on topics related to optimizing training of very large deep learning models * Multiple years of experience and/or publications on one of the following topics: Model Sparsification, Quantization, Training Parallelism/Partitioning Design, Gradient Checkpointing, Model Compression * Experience optimizing training for a 10B+ model * Deep knowledge of deep learning algorithmic and/or optimizer design * Experience with compiler design * Finetuning * PhD focused on topics related to guiding LLMs with further tasks (Supervised Finetuning, Instruction-Tuning, Dialogue-Finetuning, Parameter Tuning) * Demonstrated knowledge of principles of transfer learning, model adaptation and model guidance * Experience deploying a fine-tuned large language model Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $262,500 - $299,600 for Applied Researcher II McLean, VA: $262,500 - $299,600 for Applied Researcher II New York, NY: $286,400 - $326,800 for Applied Researcher II San Jose, CA: $286,400 - $326,800 for Applied Researcher II Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

• Capital One

  

  Senior Lead AI Engineer (AI Foundations, LLM Core and Agentic AI)

  3 days ago

  New York

  Senior Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: * Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. * Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. * Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. * Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. * Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: * You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. * Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. * You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. * You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. * You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: * Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies * At least 6 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: * 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) * Experience designing, developing, integrating, delivering, and supporting complex AI systems * Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders * Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang * Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost * Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production * Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $225,400 - $257,200 for Sr. Lead AI Engineer McLean, VA: $225,400 - $257,200 for Sr. Lead AI Engineer New York, NY: $245,900 - $280,600 for Sr. Lead AI Engineer San Francisco, CA: $245,900 - $280,600 for Sr. Lead AI Engineer San Jose, CA: $245,900 - $280,600 for Sr. Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).