Food and Beverage Manager
hace 14 horas
Miami
This position needs relocation to the Caribbean. F&B Manager – Luxury Resort | Caribbean A premier ultra-luxury resort set along one of the Caribbean's most coveted coastlines is seeking a charismatic and operationally driven F&B Manager to lead one of its most dynamic and high-energy outlets. This is a role for a natural host — someone who commands a room, energises a team, and turns every service into an experience. About the Role The F&B Manager is responsible for the full operational and people leadership of a high-volume, high-profile resort lounge. Reporting to the Director of Outlets, this individual will oversee a team of approximately 20–21 employees and manage an outlet that regularly services in excess of 300 covers per night, drawing a significant volume of external guests alongside the resort's in-house clientele. This is emphatically a floor-first role. Approximately 80–85% of the Manager's time will be spent on the floor — engaging with guests, leading the team in real time, and driving service standards through presence and example rather than from behind a desk. Key Responsibilities Operations & Service Leadership • Oversee all day-to-day operations of the outlet, maintaining seamless, luxury-standard service across every shift., • Maintain a dominant floor presence — leading, coaching, and supporting the team in the moment., • Manage high-volume service periods with composure, driving efficiency without compromising guest experience., • Creatively maximise seating capacity while ensuring in-house guests are appropriately prioritised and the impact on external guests is thoughtfully managed., • Ensure the outlet is consistently set, staffed, and prepared to deliver exceptional service regardless of volume or complexity., • Act as the face of the outlet — engaging warmly and confidently with guests, both in-house and external., • Proactively anticipate guest needs and resolve concerns with immediacy and grace., • Bring personality, flair, and genuine hospitality to every guest interaction., • Lead, motivate, and develop a team of approximately 20–21 employees, including an Assistant Manager, Supervisor(s), and line staff., • Navigate and positively channel the energy of a strong, experienced, and passionate team., • Build trust and cohesion within a team that is deeply invested in the outlet's success., • Deliver real-time coaching and feedback on the floor, reinforcing service standards through action rather than instruction alone., • Identify talent, support succession planning, and champion individual development within the team., • Manage scheduling, rostering, and workforce planning to meet the demands of a high-volume operation., • Monitor operational costs and contribute to budget management and financial reporting., • Proven experience as an F&B Manager or equivalent, ideally within a luxury resort or high-volume upscale hospitality environment., • Demonstrated ability to manage complex, fast-paced operations with large team oversight., • Island or Caribbean experience is strongly preferred., • A magnetic personality — warm, confident, and charismatic, with the natural ability to engage both guests and colleagues., • An exceptional people leader who thrives on the floor and brings out the best in a strong, opinionated team., • Skilled in creative floor management and high-volume service optimisation., • Comfortable working in a predominantly guest-facing capacity with minimal time in the office., • Strong instincts for balancing in-house guest priorities with the seamless management of external covers. 💰 Base Salary USD $53,000 per annum + service charge and other benefits to be shared by the recruiter.
Luisana G.Activo hace 29 días