maman

maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a passionate assistant captain to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You'll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • 80% of your time spent on the floor completing tasks your team completes, and 20% of your time spent on scheduling, ordering and emailing with the back office team, • Answer company emails in a timely manner, • Ensure food and labor costs stay consistent and follow company guidelines, • Keep an eye on your cafe's financial results and motivate your team to constantly go above and beyond, • Successfully communicate specials of the season, encourage guests to try our best selling items etc., • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests -- do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms or dirty cigarette buts on our terraces, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 1 years leadership experience, • You take complete ownership of your team, cafe and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and have a food handler's certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman's unique culture, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a passionate assistant captain to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You'll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • 80% of your time spent on the floor completing tasks your team completes, and 20% of your time spent on scheduling, ordering and emailing with the back office team, • Answer company emails in a timely manner, • Ensure food and labor costs stay consistent and follow company guidelines, • Keep an eye on your cafe's financial results and motivate your team to constantly go above and beyond, • Successfully communicate specials of the season, encourage guests to try our best selling items etc., • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests -- do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms or dirty cigarette buts on our terraces, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 1 years leadership experience, • You take complete ownership of your team, cafe and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and have a food handler's certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman's unique culture, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a porter to join our team! Our ideal candidate is passionate about food, beverages, and excellent customers service. You love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level collaboration with the full BOH team. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Keep the kitchen/BOH space in pristine clean and organized shape, • Proactively anticipate rushes and wash the dishes accordingly, • Help replenish the cutlery and glass stations, • Help clear the bus-bins when full, • Occasionally assist the prep team during slow times, • Maintain safety standards while adhering to maman's policies and procedures, • Great communication with the BOH team What we're looking for: • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman's unique culture, • Work a flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. We're looking for a passionate General Manager to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You'll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Report directly to your regional director and culinary director, and effectively communicate with them regarding team and restaurant needs, • Impeccable understanding of your restaurants' financial results and motivate your team to constantly go above and beyond, • Target the areas of excess cost; work with Maman office team to maximize profitability without compromising guest experience, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Lead a team of front of house and back of house staff {approx. 25 people}, • 75% of your time spent on the floor completing tasks that your team completes, and 25% of your time will be spent on scheduling, ordering, inventory and emailing and reporting with the back office team, • Review daily time punches on Harri; address time clock abuse via coaching and/or documentation, • Work with the Maman office team towards the development and implementation of new SOPs, menu launches, marketing initiatives, events, training etc., • Follow performance review documents provided by Regional Directors and lead monthly performance reviews for all team members, • Identify and share staffing needs with Regional Directors, • Ensure all new hires are fully onboarded in Harri prior to coming in for their first training shift, • Ensure that all food and beverage products are consistently prepared and served according to Maman's recipes, portioning, and plating standards, • Take ownership of the cafe spaces aesthetics, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 3 years leadership experience, • You take complete ownership of your team, restaurant and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and own a valid food handler's certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman's unique culture, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

Maman - Baker Maman Commissary Kitchen is looking for a talented baker willing to join the Pastry Department. The position is Full time (40 hours) between $18 and $22/h. Alongside the Pastry supervisor and two other bakers, you will be part of the team in charge of an important part of the Menu at Maman such as: • Brownies, • Loaf cakes, • Oreos, • Tea Cake, • Travel cake, • etc.. Your position require at least 1 full year as baker in high scale production environment. You must be able to: • Follow guidelines and recipes., • Scale., • Mix., • Shape., • Pipe., • Bake different items., • Lift, push, pull 50 Lbs., • Organize your tasks and your station. Concerning the schedule, it is 5 days a week from 9am to 5pm with a break in between. Concerning the Kitchen, you will be working in a brand new environment with enough space and adapted equipment. Please apply now to set up your interview and let's start baking!

maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a passionate assistant captain to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You'll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • 80% of your time spent on the floor completing tasks your team completes, and 20% of your time spent on scheduling, ordering and emailing with the back office team, • Answer company emails in a timely manner, • Ensure food and labor costs stay consistent and follow company guidelines, • Keep an eye on your cafe's financial results and motivate your team to constantly go above and beyond, • Successfully communicate specials of the season, encourage guests to try our best selling items etc., • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests -- do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms or dirty cigarette buts on our terraces, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 1 years leadership experience, • You take complete ownership of your team, cafe and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and have a food handler's certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman's unique culture, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

Maman - Line Cook maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a line to join our team! Our ideal candidate is passionate about food, beverages, and excellent customers service. You love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level collaboration with the full BOH team. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Keep the kitchen/BOH space in pristine clean and organized shape, • Learn maman's recipes and follow the recipe book's instructions, • Always ensure consistency in quality and esthetics of maman's dishes, • Occasionally assist the various BOH teams during slow times, • Maintain safety standards while adhering to maman's policies and procedures, • Great communication with the BOH team What we're looking for: • You have great kitchen skills, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman's unique culture, • Work a flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

Maman - Counter Service maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a counter to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You are able to speak authentically about who we are, and every item on our food and beverage menu. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Take ownership of the cafe spaces' counter aesthetics, • Greet guests upon entering our storefronts and successfully communicate seasonal specials, encourage guests to try our best selling items etc., • Navigate the Toast POS system to accurately ring up customers' orders, • Keep a clean and organized counter space, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Maintain safety standards while adhering to maman's policies and procedures, • Investigate and resolve any guest concerns, • Assist with re-stocking at the end of your shift -- team work is the best work, set your colleagues up for success, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests -- do you know their order? Dial up the coffee without even asking! What we're looking for: • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman's unique culture, • Work a flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way, • Big plus if you have barista experience! What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

Maman - Barista maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a passionate barista to join our growing team! Our ideal candidate is someone who appreciates the quality of a delicious, well-crafted beverage and is passionate about delivering that experience to each guest that comes through our doors. When you join our team, you'll be responsible for providing a welcoming environment, with customer service and quality at the center of everything you do. You'll be able to speak authentically about who we are, as well as every item on our food and beverage menu. You love a good cup of coffee, and are always ready to lend a helping hand to a colleague, and you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Work with top of the industry equipment and high quality, locally roasted coffee, • Manage your time effectively and multi-task with efficiency that does not compromise quality, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service -- do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep your barista station sparkling, no one likes working in a messy place!, • Investigate and resolve any guest concerns What we're looking for: • You have third wave coffee experience, • You have minimum 2 years barista experience, • You are an experienced front of house professional with a sweet tooth for cookies, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly and are able to adapt to maman's unique culture, • Flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

Maman - Food Runner maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a server/runner to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You are able to speak authentically about who we are, and every item on our food and beverage menu. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Take ownership of the cafe spaces' aesthetics, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests, • Navigate the Toast POS system to accurately ring up customers orders, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms, • Investigate and resolve any guest concerns, • Assist with re-stocking at the end of your shift -- team work is the best work, set your colleagues up for success What we're looking for: • You have serving experience, and are an experienced front of house professional with a sweet tooth for cookies, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman's unique culture, • Work a flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way, • Big plus if you have barista experience What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

Regional Marketing Coordinator Role based in: Dallas, TX maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. We're looking for a passionate, Dallas-based marketing coordinator to join our team! Our ideal candidate is a self-starter, passionate about marketing, connecting with the community, and creating beautiful memories with our guests over delicious food and beverage. They have experience in carrying out marketing initiatives from A to Z, have an eye for detail, and thrive in new environments and connecting with new people. They'll be responsible for managing maman's marketing presence in the TX market, supporting all aspects of the maman brand (retail, catering events), and being a support to our ops and in store teams. This team member would work closely with our marketing team, ops team, and be an ambassador of the brand. P.S. must love cookies! What you'll do: LOCAL MARKETING • Research on new and existing neighborhoods, • Creating and managing targeted lists for local contacts, • Assisting with partnership needs for all stores, and acting as a liaison for store materials, • Leading store opening needs for TX market locations and assisting with other markets as needed., • Fulfilling new store needs, prepping, packing, printing needs for new locations, • Carrying out local marketing plans for each new store opening DIGITAL MARKETING • Leading maman's digital marketing efforts across LinkedIn, with consistent posting, analyzing performance, bi-monthly recaps, EVENT \& CATERING COORDINATION • Be the point person on-site during the execution of events What we're looking for: • 1-3 years of marketing experience, • Experience with microsoft suite, • Experience with capturing content for social media, • Experience with Tripleseat, • A collaborative team player who is excited to grow with maman, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You learn quickly and are able to adapt to maman's unique culture What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out! We are looking for awesome, hard-working people that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to speaking with you!

maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a prep to join our team! Our ideal candidate is passionate about food, beverages, and excellent customers service. You love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level collaboration with the full BOH team. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Keep the kitchen/BOH space in pristine clean and organized shape, • Learn maman's recipes and follow the recipe book's instructions, • Occasionally assist the various BOH teams during slow times, • Maintain safety standards while adhering to maman's policies and procedures, • Great communication with the BOH team What we're looking for: • You have great knife skills, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman's unique culture, • Work a flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a porter to join our team! Our ideal candidate is passionate about food, beverages, and excellent customers service. You love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level collaboration with the full BOH team. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Keep the kitchen/BOH space in pristine clean and organized shape, • Proactively anticipate rushes and wash the dishes accordingly, • Help replenish the cutlery and glass stations, • Help clear the bus-bins when full, • Occasionally assist the prep team during slow times, • Maintain safety standards while adhering to maman's policies and procedures, • Great communication with the BOH team What we're looking for: • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman's unique culture, • Work a flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

maman is a cafe-bakery-kitchen-event-catering company founded in 2014 by owners Elisa Marshall and Benjamin Sormonte in soho nyc, focusing on homemade baked goods and comforting foods that bring them back to their own mothers' cooking and warmth of home. maman offers delicious food and beverage as well as aesthetically pleasing spaces covered in rustic charm, blue and white ceramics, custom designed cups, and plenty of bunnies and greenery. maman is many things in one but it all stems back to family and the strong family we create within our team. we aim to serve your daily coffee and lunch, cater your next major event, or host the most special occasions in your life. We're looking for a Driver to join our team We are seeking a skilled delivery driver to join our growing family! Van is provided. Must be available from between 6am-2am for 7-9 hour shifts daily and have a valid driver's license. What you'll do: • Deliver food and goods between our various maman locations and to our customers for catering orders What we're looking for: • You are a team player with a desire to learn and grow, • You have great communication skills, • You enjoy and thrive in a fast-paced environment, • You are able to load and unload delivery van, • Flexible schedule that might include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible, • Flexible scheduling Compensation $16 - 20 per hour Previous delivery driver experience is a plus but not required. Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

maman is a cafe-bakery-kitchen-event-catering company founded in 2014 by owners Elisa Marshall and Benjamin Sormonte in soho nyc, focusing on homemade baked goods and comforting foods that bring them back to their own mothers' cooking and warmth of home. maman offers delicious food and beverage as well as aesthetically pleasing spaces covered in rustic charm, blue and white ceramics, custom designed cups, and plenty of bunnies and greenery. maman is many things in one but it all stems back to family and the strong family we create within our team. we aim to serve your daily coffee and lunch, cater your next major event, or host the most special occasions in your life. We're looking for a baker to join maman's commissary team! What you'll do: You will be working alongside the pastry production supervisor and two other bakers. • Bake and create in a specific station, • Learn the maman recipes, • Always keep the kitchen sparkling, no one likes working in a messy place!, • At maman everyone does a bit of everything. We all like to switch it up and help out with any position on the floor. We truly believe team work makes the dream work and don't have cookie cutter job descriptions What we're looking for: • You are an experienced back of house professional with a sweet tooth for cookies, • You have a knowledge of pastry and able to lift and move 50lbs, • You make people feel good, especially your team, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly and are able to adapt to maman's unique culture, • Flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people that are all about creating the most memorable experience for every single maman customer.

Description Maman is a French bakery, café and leading lifestyle brand founded in 2014 by owners Elisa Marshall Benjamin Sormonte, with locations across North America and Canada. Inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. In addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. From baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. In September 2021, maman founders Elisa Marshall Benjamin Sormonte released the highly anticipated maman: the cookbook. We're looking for a passionate Pastry Chef to join our Charlotte team! Our ideal candidate is passionate about food and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. You'll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague you don't take yourself too seriously. You will be based at our Charlotte Commissary location. Responsibilities of this Role (What you'll do): • You will be working as the Pastry chef of Maman Charlotte in the commissary kitchen located in the Commonwealth area;, • You will be in charge of the Pastry department working in close contact with the Savory Chef and Pastry Director;, • Organization of the production of the menu and catering/events orders with the team;, • Hiring, training, documenting. growing and scheduling your team;, • Supplying different locations of freshly baked goods on a daily basis;, • Cost control, stock management, ordering and maintaining adequate par levels;, • Quality and quantity control in regards to the company standards;, • Leading a growing team forward;, • Report directly to your supervisors about any upcoming changes, positive and negative and effectively communicate with them regarding of your team;, • Organizing commissary deliveries for the stores in the time frame scheduled and communicating efficiently in case of any changes, • Able to communicate with other regional leaders and General managers in a timely manner., • Ensure food and labor costs stay consistent and follow company guidelines., • Create a dynamic and RESPECTFUL work environment with little to no pressure for yourself and the team. (Everything is about anticipation and organization)., • Maintain the cleanliness of the kitchen and production at the highest standards and as per the state health department and FDA guidelines., • Maintain the quality of any preparations at the highest standards. Similarly, educate and inform your team about your vision of what is good and what is not;, • Efficiently and thoroughly inspect the quality of any supplies received at the kitchen and inform the person/company concerned in case of an issue;, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies if needed. Requirements (What we're looking for): • Be dynamic, passionate, pedagogue and organized., • Be a great communicator and understand when help is needed (You are not alone);, • Able to perform all tasks required to the production of baked goods. (lifting, cutting, shaping, scaling, pipping...), • Be a solution oriented person., • Share, teach, train your knowledge and passion for the craft., • Take pride in any wins and place your best foot forward everyday;, • Have a sense of urgency, organization and priority., • Have knowledge in french and american baked goods including fermentation, lamination, dough, quick bread, cakes and different types of creams and fillings., • Have minimum 1-2 years of leadership experience, • You take complete ownership of your team, kitchen and work;, • You ensure food and safety at all times, • ServSafe certified;, • Hospitality is your passion, you make a point of keeping up with the latest industry trends. Curiosity is the heart of your craft;, • You make people feel good---your team and guests alike. You lead by example, • You are a quick learner, not afraid to ask questions. What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with you! Details: Pay annual gross salary of $72k to 85k depending on experience. Schedule Full Time Experience Minimum 2 years of experience

Maman - Kitchen Leader maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a Kitchen Leader to join our team! Our ideal candidate is passionate about food, beverages, and excellent customers service. You love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level collaboration with the full BOH team. You will be based at one of our Texas mamans. While Kitchen Leaders are responsible for a variety of managerial tasks, common duties include: • Managing inventory so that all necessary ingredients are stocked for service, • Hiring new staff and providing training to facilitate quick acclimation, • Streamlining the kitchen processes to maintain prompt service times, • Working with the Culinary Director to develop and maintain the restaurant menu, • Setting regular cleaning standards for the kitchen and verifying that staff is maintaining sanitation levels, • Creating schedules for all kitchen staff, • Tracking kitchen finances to identify areas of potential waste • Maintaining culinary standards;, • Maintaining food safety standards;, • Maintaining the cleanliness of the stores kitchen, and equipment of all products and, • Ensuring that all the rules and regulations of the TX State Health Department are respected; • Health insurance, • Paid time off Physical setting: • Casual dining restaurant Schedule: • 10 hour shift, • 8 hour shift, • Holidays, • Kitchen lead: 2 years (Preferred), • Supervising Experience: 2 years (Required) License/Certification: • Food Handler Certification (Required) Work Location: In person

maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. From baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. In September 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. Our ideal candidate is an experienced culinary leader who brings energy, respect, and passion into their everyday interactions. You are a mentor and problem solver who effectively develops high-performing teams and fosters a collaborative, four-walls culture in every location. you have extensive experience with multi-unit leadership and maintain operational excellence by upholding the highest standards of quality, consistency, safety and brand integrity. You have strong culinary expertise in French, Mediterranean, and American cuisines, and are fluent in both English and Spanish. Position Summary The Regional Culinary Director oversees all Back of House operations across maman's North Carolina locations, leading the Culinary Management team and partnering closely with the Regional director to ensure alignment between culinary execution and overall business strategy. The Regional Culinary Director drives culinary excellence, operational consistency, financial performance, and team development across North Carolina. Through hands-on leadership, strategic oversight, and strong mentorship, the Regional Culinary Director ensures each kitchen operates efficiently and profitably while upholding maman's standards, brand identity, culture and values. Essential Responsibilities Culinary Leadership Standards ● Oversee all kitchen operations across multiple locations to ensure consistency, quality, and execution of brand standards ● Maintain rigorous food quality, presentation, and portion control standards ● Train and coach BOH teams to ensure proper execution of all culinary initiatives ● Drive successful menu rollouts and ensure seasonal updates are executed flawlessly, ensuring brand standards are met and portioning and control is consistent across all markets ● Ensure compliance with all health, safety, and sanitation regulations as directed by State and local governments ● Audit ServSafe Food Handler certifications for management at all locations Operational Excellence ● Oversee the performance and accountability of each region by reviewing weekly reports, conducting store visits, and holding weekly team meetings as needed ● Lead, coach, and inspire Culinary Management team and onsite Kitchen Leaders ● Conduct performance reviews, provide ongoing coaching and foster career development conversations ● Partner with the regional director COO to foster a collaborative, four-walls environment in each location ● Ensure Kitchen Leaders uphold training, service, and culinary standards and drive alignment between store-level operations and company-wide goals Inventory, Cost Control Financial Performance ● Enforce best practices for inventory management, ordering procedures, and portion control ● Oversee COGS guidelines and food cost targets to protect and improve margins ● Analyze PL statements and implement corrective action plans where necessary ● Optimize labor scheduling and productivity across all locations ● Manage regional vendor relationships and purchasing strategies to ensure cost efficiency and product quality ● Utilize various technologies and tools to analyze and strategize financial performance Clear Communication Hands-On Support ● Maintain open communication with Kitchen Leaders, Regional Director, Executive Culinary Director COO regarding progress, challenges, and opportunities ● Support cross-functional projects and activations, ensuring alignment with brand standards ● Provide insights to leadership regarding staffing needs, market trends, and operational improvements Qualifications Skills ● 7+ years of progressive culinary leadership experience, including 2+ years in a multi-unit or regional leadership role ● Strong financial acumen with proven ability to manage budgets, labor, and costs effectively ● Proficiency in Google Workspace expected; experience with third-party delivery platforms, MarginEdge, and Harri preferred ● Extensive knowledge of State and local food safety regulations across North Carolina ● Excellent leadership, communication, and problem-solving skills ● Willingness and ability to travel frequently throughout Charlotte area. ● Energetic, approachable, adaptable with experience building and leading high-performing teams ● Bi-lingual in English and Spanish What We Offer At maman, we're proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Regional Culinary Directors enjoy: ● A collaborative culture that values teamwork, initiative, and continuous improvement ● Competitive salary, performance-based bonuses, and growth opportunities within a fast-growing brand ● Comprehensive healthcare options, 401k and commuter benefits ● Paid time off and a flexible, supportive work environment ● Ongoing professional development, training, and opportunities for internal mobility ● Sweet perks cookies, coffee, and in-store discounts ● A company culture where we roll up our sleeves, support one another, and celebrate shared success

Maman - Counter Service maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a counter to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You are able to speak authentically about who we are, and every item on our food and beverage menu. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Take ownership of the cafe spaces' counter aesthetics, • Greet guests upon entering our storefronts and successfully communicate seasonal specials, encourage guests to try our best selling items etc., • Navigate the Toast POS system to accurately ring up customers' orders, • Keep a clean and organized counter space, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Maintain safety standards while adhering to maman's policies and procedures, • Investigate and resolve any guest concerns, • Assist with re-stocking at the end of your shift -- team work is the best work, set your colleagues up for success, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests -- do you know their order? Dial up the coffee without even asking! What we're looking for: • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman's unique culture, • Work a flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way, • Big plus if you have barista experience! What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a host to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You are able to speak authentically about who we are, and every item on our food and beverage menu. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Take ownership of the cafe spaces' counter aesthetics, • Greet guests upon entering our storefronts and successfully communicate seasonal specials, encourage guests to try our best selling items etc., • Navigate the Toast POS system to accurately ring up customers' orders, • Keep track of guest list and average wait time, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Maintain safety standards while adhering to maman's policies and procedures, • Investigate and resolve any guest concerns, • Assist with re-stocking at the end of your shift -- team work is the best work, set your colleagues up for success, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests -- do you know their order? Dial up the coffee without even asking! What we're looking for: • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman's unique culture, • Work a flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way, • Big plus if you have barista experience! What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a line to join our team! Our ideal candidate is passionate about food, beverages, and excellent customers service. You love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level collaboration with the full BOH team. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Keep the kitchen/BOH space in pristine clean and organized shape, • Learn maman's recipes and follow the recipe book's instructions, • Always ensure consistency in quality and esthetics of maman's dishes, • Occasionally assist the various BOH teams during slow times, • Maintain safety standards while adhering to maman's policies and procedures, • Great communication with the BOH team What we're looking for: • You have great kitchen skills, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman's unique culture, • Work a flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a porter to join our team! Our ideal candidate is passionate about food, beverages, and excellent customers service. You love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level collaboration with the full BOH team. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Keep the kitchen/BOH space in pristine clean and organized shape, • Proactively anticipate rushes and wash the dishes accordingly, • Help replenish the cutlery and glass stations, • Help clear the bus-bins when full, • Occasionally assist the prep team during slow times, • Maintain safety standards while adhering to maman's policies and procedures, • Great communication with the BOH team What we're looking for: • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman's unique culture, • Work a flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

maman - Barista maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is a passionate, experienced barista who takes pride in their craft and thrives in a fast-paced, team-driven and collaborative environment. you are positive, adaptable, efficient, and hospitality-focused, with a strong understanding of coffee fundamentals and a positive, no-ego attitude. Position Summary The Barista is responsible for crafting and serving high-quality, maman standard beverages while delivering exceptional service. This role requires technical coffee skills, efficiency, and a guest-first mindset. The Barista consistently upholds maman beverage standards, maintains a clean and DOH compliant workstation, and builds strong relationships with guests through warm, personalized hospitality. Essential ResponsibilitiesBeverage Quality Production • Prepare and serve the full beverage menu in accordance with maman's established recipes and beverage standards., • Ensure beverage consistency, quality, and presentation across all drinks., • Maintain service time standards, with drinks served within 8 minutes on weekdays and 10 minutes on weekends., • Demonstrate proficiency in espresso preparation, milk texturing, and basic latte art., • Accurately read and execute POS tickets, including sizes, modifiers, and dine-in versus to-go orders. Guest Experience Hospitality • Deliver warm, genuine, and personalized service to every guest, consistently following all steps of service (Smile, Engage, Name, Thank You) in every guest interaction., • Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes., • Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices., • Anticipate guest needs and provide proactive, attentive service., • Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service Operations • Maintain an organized, efficient bar workflow to support speed and accuracy during service., • Operate in close coordination with front-of-house team members to ensure seamless service, supporting other positions during slower periods, embracing cross-training and a team-first approach., • Follow established steps of service and operational procedures to ensure consistency and quality., • Flexibility to work with various FOH positions including counter service, runner and/or server based on business needs. Cleanliness Maintenance • Maintain the barista station to DOH standards at all times, including proper care of rags, steam wands, pitchers, grinders, pitcher rinsers, counters, and milk storage., • Complete opening and closing tasks as assigned, including FIFO practices, DOH checks, and end of day email correspondence with collaboration with the rest of the FOH team., • Support daily, weekly, and monthly deep-cleaning tasks as assigned., • Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support • Work collaboratively with FOH and BOH teams to maintain smooth service and high standards., • Demonstrate flexibility by assisting in multiple roles as business needs require., • Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations., • Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: • Minimum of 2 years of barista experience., • Ability to pass a barista skills evaluation., • Working knowledge of espresso preparation, micro-foam milk texturing, and basic latte art., • Strong understanding of POS tickets, modifiers, and beverage offerings., • Ability to work a flexible schedule, including weekends, holidays, and special events, unless pre-approved to work a specific schedule at hiring as per business needs., • Ability to multitask and stay organized in a fast-paced environment., • Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Preferred: • Experience in a high-volume or specialty coffee environment., • A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture., • Passion for hospitality and a sweet tooth for cookies is a plus., • Attention to detail and a strong sense of ownership over the guest experience., • Strong product knowledge, including allergy awareness., • Demonstrated ability to learn quickly and adapt to a unique workplace culture. Whats in it for you: At maman, we're proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: • A collaborative culture that values teamwork, initiative, and continuous improvement., • Competitive pay and growth opportunities within a fast-growing brand., • Comprehensive healthcare options and commuter benefits., • Ongoing professional development, training, and opportunities for internal mobility., • Sweet perks cookies, coffee, and in-store discounts., • A company culture where we roll up our sleeves, support one another, and celebrate shared success., • $12.00 - $14:00 hourly wage plus tips.

Maman - Server maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. you are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Server plays a vital role in creating a welcoming, efficient, and high-quality guest experience. This position supports front-of-house operations by providing attentive service, maintaining clean and organized spaces, and assisting both FOH and BOH teams to ensure smooth daily operations. Servers are expected to represent our brand with professionalism, warmth, and enthusiasm, especially during busy service periods and weekends. Essential Responsibilities Guest Experience \& Service • Run food orders to tables and ensure timely, accurate delivery., • On weekends, preset tables, take guest orders, upsell thoughtfully, and recommend best-selling items., • Use the Toast POS system and handheld devices to accurately ring in orders and support efficient counter service., • Investigate and resolve guest concerns with the support of the leader on shift, always prioritizing a positive guest experience. Cleanliness \& Organization • Maintain cleanliness across all guest-facing and team areas, including clearing dirty cups, fallen napkins, and general upkeep throughout the shift., • Ensure service stations are clean, stocked, and organized, including emptying trash and relining bins., • Assist with hourly restroom checks to confirm bathrooms are clean, safe, and fully stocked (toilet paper, soap, trash removal, clean sinks and toilets)., • Notify the General Manager of any equipment or supply needs, such as bins, dispensers, sinks, or changing mats Team Support Operations • Bus items back to the BOH and assist with bussing tubs during peak service times to support smooth operations., • Assist with managing and reviewing Orders Hub as needed., • Replenish water and cutlery stations throughout service., • Assist with restocking duties at the end of each shift using the closing checklist., • Work collaboratively with both FOH and BOH teams to maintain high service standards., • Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: • Previous serving or front-of-house experience in a hospitality or food service environment., • Strong communication and customer service skills., • Ability to multitask and remain organized in a fast-paced environment., • Commitment to cleanliness, quality, and delivering an exceptional guest experience., • Availability to work a flexible schedule, including weekends, holidays, and special events according to business needs., • Ability to stand for extended periods and perform light physical tasks (lifting, bussing, restocking). Preferred: • Experience using Toast POS or similar point-of-sale systems., • Familiarity with high-volume or fast-casual dining environments., • A proactive mindset with the ability to anticipate guest and team needs., • A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture., • Passion for hospitality and a sweet tooth for cookies is a plus. What We Offer At maman, we're proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: • A collaborative culture that values teamwork, initiative, and continuous improvement, • Competitive pay and growth opportunities within a fast-growing brand, • Comprehensive healthcare options and commuter benefits, • Ongoing professional development, training, and opportunities for internal mobility, • Sweet perks- cookies, coffee, and in-store discounts, • A company culture where we roll up our sleeves, support one another, and celebrate shared success Whats in it for you: At maman, we're proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: • A collaborative culture that values teamwork, initiative, and continuous improvement., • Competitive pay and growth opportunities within a fast-growing brand., • Comprehensive healthcare options and commuter benefits., • Ongoing professional development, training, and opportunities for internal mobility., • Sweet perks cookies, coffee, and in-store discounts., • A company culture where we roll up our sleeves, support one another, and celebrate shared success., • $12.00 - 14:00 hourly wage plus tips.

Maman - Counter Service maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience \& Hospitality • Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest., • Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience., • Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction., • Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes., • Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices., • Anticipate guest needs and provide proactive, attentive service., • Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service \& Operations • Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times., • Accurately process orders and payments while maintaining efficiency during high-volume periods., • Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch., • Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices., • Follow established steps of service and operational procedures to ensure consistency and quality., • Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness \& Maintenance • Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations., • Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence., • Support daily, weekly, and monthly deep-cleaning tasks as assigned., • Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support • Work collaboratively with FOH and BOH teams to maintain smooth service and high standards., • Demonstrate flexibility by assisting in multiple roles as business needs require., • Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations., • Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: • Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information., • Strong interpersonal and communication skills with a guest-first mindset., • Ability to multitask and stay organized in a fast-paced environment., • A positive, team-oriented attitude and willingness to support others., • Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs, • Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs., • Previous POS and cash handling experience., • Ability to multitask and stay organized in a fast-paced environment. Preferred: • Experience in a high-volume restaurant, café or fast-casual dining environment, • A proactive mindset with the ability to anticipate guest and team needs., • A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture., • Passion for hospitality and a sweet tooth for cookies is a plus., • Attention to detail and a strong sense of ownership over the guest experience. Whats in it for you At maman, we're proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: • A collaborative culture that values teamwork, initiative, and continuous improvement., • Competitive pay and growth opportunities within a fast-growing brand., • Comprehensive healthcare options and commuter benefits., • Ongoing professional development, training, and opportunities for internal mobility., • Sweet perks cookies, coffee, and in-store discounts., • A company culture where we roll up our sleeves, support one another, and celebrate shared success., • $15.00 hourly wage plus tips.

maman - Barista maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is a passionate, experienced barista who takes pride in their craft and thrives in a fast-paced, team-driven and collaborative environment. you are positive, adaptable, efficient, and hospitality-focused, with a strong understanding of coffee fundamentals and a positive, no-ego attitude. Position Summary The Barista is responsible for crafting and serving high-quality, maman standard beverages while delivering exceptional service. This role requires technical coffee skills, efficiency, and a guest-first mindset. The Barista consistently upholds maman beverage standards, maintains a clean and DOH compliant workstation, and builds strong relationships with guests through warm, personalized hospitality. Essential Responsibilities Beverage Quality \& Production • Prepare and serve the full beverage menu in accordance with maman's established recipes and beverage standards., • Ensure beverage consistency, quality, and presentation across all drinks., • Maintain service time standards, with drinks served within 8 minutes on weekdays and 10 minutes on weekends., • Demonstrate proficiency in espresso preparation, milk texturing, and basic latte art., • Accurately read and execute POS tickets, including sizes, modifiers, and dine-in versus to-go orders. Guest Experience \& Hospitality • Deliver warm, genuine, and personalized service to every guest, consistently following all steps of service (Smile, Engage, Name, Thank You) in every guest interaction., • Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes., • Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices., • Anticipate guest needs and provide proactive, attentive service., • Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service \& Operations • Maintain an organized, efficient bar workflow to support speed and accuracy during service., • Operate in close coordination with front-of-house team members to ensure seamless service, supporting other positions during slower periods, embracing cross-training and a team-first approach., • Follow established steps of service and operational procedures to ensure consistency and quality., • Flexibility to work with various FOH positions including counter service, runner and/or server based on business needs. Cleanliness \& Maintenance • Maintain the barista station to DOH standards at all times, including proper care of rags, steam wands, pitchers, grinders, pitcher rinsers, counters, and milk storage., • Complete opening and closing tasks as assigned, including FIFO practices, DOH checks, and end of day email correspondence with collaboration with the rest of the FOH team., • Support daily, weekly, and monthly deep-cleaning tasks as assigned., • Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support • Work collaboratively with FOH and BOH teams to maintain smooth service and high standards., • Demonstrate flexibility by assisting in multiple roles as business needs require., • Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations., • Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: • Minimum of 2 years of barista experience., • Ability to pass a barista skills evaluation., • Working knowledge of espresso preparation, micro-foam milk texturing, and basic latte art., • Strong understanding of POS tickets, modifiers, and beverage offerings., • Ability to work a flexible schedule, including weekends, holidays, and special events, unless pre-approved to work a specific schedule at hiring as per business needs., • Ability to multitask and stay organized in a fast-paced environment., • Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Preferred: • Experience in a high-volume or specialty coffee environment., • A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture., • Passion for hospitality and a sweet tooth for cookies is a plus., • Attention to detail and a strong sense of ownership over the guest experience., • Strong product knowledge, including allergy awareness., • Demonstrated ability to learn quickly and adapt to a unique workplace culture. Whats in it for you: At maman, we're proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: • A collaborative culture that values teamwork, initiative, and continuous improvement., • Competitive pay and growth opportunities within a fast-growing brand., • Comprehensive healthcare options and commuter benefits., • Ongoing professional development, training, and opportunities for internal mobility., • Sweet perks cookies, coffee, and in-store discounts., • A company culture where we roll up our sleeves, support one another, and celebrate shared success., • $16.00 hourly wage plus tips.

maman - Porter maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, pastries and hospitality. you love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. when you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of collaboration with the BOH team. Position Summary The Porter is responsible for maintaining cleanliness, organization, and smooth workflow across the kitchen, service, and storage areas. This position is ideal for someone who takes pride in teamwork, cleanliness, and efficiency in a fast-paced service environment. Essential Responsibilities • Maintain cleanliness of kitchen, dishpit, café, restroom, and service areas, including bus bins, floors, surfaces, and equipment., • Wash dishes, utensils, trays, and cookware promptly and thoroughly and replenish stock in the kitchen and on the floor as needed., • Assist with trash and recycling removal in accordance with health and safety standards., • Support Kitchen Leader and BOH staff with basic prep tasks as needed (e.g., carrying supplies, organizing storage,etc.), • Receive, move, and properly store deliveries of food, beverages, and supplies., • Ensure storage areas are clean, organized, and compliant with food safety regulations., • Restock supplies such as paper goods, cleaning materials, service items, etc., • Assist with opening and closing cleaning duties., • Perform additional tasks and ad hoc projects as assigned to support daily operations. Requirements \& Qualifications • Previous experience in a restaurant, café, or bakery environment preferred but not required., • Ability to work in a fast-paced environment and perform physical tasks (standing, lifting, bending.), • Strong attention to cleanliness and detail., • Reliable, punctual, and team-oriented., • Ability to follow instructions and safety procedures., • Flexible availability, including early mornings, weekends and holidays., • A strong sense of urgency is essential. Physical Requirements • Ability to stand for extended periods., • Ability to lift and carry items up to 50 lbs., • Comfortable working in warm, wet, and busy kitchen environments. Whats in it for you: At maman, we're proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: • A collaborative culture that values teamwork, initiative, and continuous improvement., • Competitive pay and growth opportunities within a fast-growing brand., • Comprehensive healthcare options and commuter benefits., • Ongoing professional development, training, and opportunities for internal mobility., • Sweet perks cookies, coffee, and in-store discounts., • A company culture where we roll up our sleeves, support one another, and celebrate shared success., • $16.00 hourly wage.

maman - Line Cook maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. when you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of collaboration with the full BOH and FOH team. Position Summary The Line Cook is responsible for preparing and cooking high-quality menu items in a fast-paced environment. This role ensures consistency, efficiency, quality and food safety while supporting the overall kitchen team. The Line Cook plays a key role in delivering an exceptional guest experience through excellent preparation, presentation, and execution of all maman menu items. Essential Responsibilities Food Preparation \& Cooking • Prepare and cook menu items in accordance with maman's recipe, portioning, and service standards., • Assist with daily prep, including chopping, measuring, and assembling ingredients., • Operate kitchen equipment such as ovens, grills, mixers, and slicers in a safe and efficient manner., • Monitor food levels and restock stations as needed throughout service. Kitchen Operations • Maintain a clean, organized, and efficient workstation., • Follow all food safety, sanitation, and hygiene standards (ServSafe or equivalent guidelines) and complete line checks to maintain compliance., • Label, date, and store food items properly to ensure freshness and minimize waste., • Assist in receiving and storing deliveries as needed., • Communicate any issue to the Kitchen Leader promptly to ensure the quality and esthetic of maman's menu items retain quality and consistency. Teamwork \& Communication • Coordinate with the kitchen team to ensure timely and accurate food production during service periods., • Support FOH team when required to maintain smooth operations., • Effectively and professionally communicate with team members and leadership., • Maintain a positive and professional attitude at all times., • Perform additional tasks and ad hoc projects as assigned to support daily operations. Customer Service Support • Have a guest first attitude, paying keen attention to special orders and dietary requests including allergens and restrictions., • Ensure food is presented attractively and consistently before it is served. Qualifications Required: • Previous line cook, prep cook, or kitchen experience (café, bakery, or casual dining preferred)., • Knowledge of basic cooking techniques and kitchen safety protocols., • Ability to follow recipes, portion guidelines, and operational procedures., • Strong time management and multitasking skills in a fast-paced environment., • A strong sense of urgency is essential. Preferred: • Experience in a bakery or café setting., • Food Handler's Certification or ServSafe Certification., • Familiarity with pastry preparation or basic baking techniques., • Keeping up with the latest industry trends. Schedule \& Work Environment • Early morning, weekend, and holiday shifts will be required., • Fast-paced kitchen environment with exposure to heat, cold, and food allergens. Physical Requirements • Ability to stand, walk, bend, and reach for long periods and lift up to 40 lbs., • Ability to safely handle kitchen equipment, knives, and hot surfaces. What's in it for you: At maman, we're proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: • A collaborative culture that values teamwork, initiative, and continuous improvement., • Competitive pay and growth opportunities within a fast-growing brand., • Comprehensive healthcare options and commuter benefits., • Ongoing professional development, training, and opportunities for internal mobility., • Sweet perks cookies, coffee, and in-store discounts., • A company culture where we roll up our sleeves, support one another, and celebrate shared success., • $16.50 hourly wage

maman - food runner maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience \& Hospitality • Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest., • Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience., • Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction., • Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes., • Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices., • Anticipate guest needs and provide proactive, attentive service., • Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service \& Operations • Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times., • Accurately process orders and payments while maintaining efficiency during high-volume periods., • Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch., • Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices., • Follow established steps of service and operational procedures to ensure consistency and quality., • Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness \& Maintenance • Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations., • Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence., • Support daily, weekly, and monthly deep-cleaning tasks as assigned., • Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support • Work collaboratively with FOH and BOH teams to maintain smooth service and high standards., • Demonstrate flexibility by assisting in multiple roles as business needs require., • Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations., • Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: • Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information., • Strong interpersonal and communication skills with a guest-first mindset., • Ability to multitask and stay organized in a fast-paced environment., • A positive, team-oriented attitude and willingness to support others., • Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs, • Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs., • Previous POS and cash handling experience., • Ability to multitask and stay organized in a fast-paced environment. Preferred: • Experience in a high-volume restaurant, café or fast-casual dining environment, • A proactive mindset with the ability to anticipate guest and team needs., • A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture., • Passion for hospitality and a sweet tooth for cookies is a plus., • Attention to detail and a strong sense of ownership over the guest experience. Whats in it for you: At maman, we're proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: • A collaborative culture that values teamwork, initiative, and continuous improvement., • Competitive pay and growth opportunities within a fast-growing brand., • Comprehensive healthcare options and commuter benefits., • Ongoing professional development, training, and opportunities for internal mobility., • Sweet perks cookies, coffee, and in-store discounts., • A company culture where we roll up our sleeves, support one another, and celebrate shared success., • $15.00 hourly wage plus tips.

maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a server/runner to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You are able to speak authentically about who we are, and every item on our food and beverage menu. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Take ownership of the cafe spaces' aesthetics, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests, • Navigate the Toast POS system to accurately ring up customers orders, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms, • Investigate and resolve any guest concerns, • Assist with re-stocking at the end of your shift -- team work is the best work, set your colleagues up for success What we're looking for: • You have serving experience, and are an experienced front of house professional with a sweet tooth for cookies, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman's unique culture, • Work a flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way, • Big plus if you have barista experience What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer. Please send you resume to the below email in a PDF format and include a few words as to what made you want to reach out to the maman team and why you think you'll be the best fit. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. From baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. In September 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. Our ideal candidate is an experienced culinary leader who brings energy, respect, and passion into their everyday interactions. You are a mentor and problem solver who effectively develops high-performing teams and fosters a collaborative, four-walls culture in every location. you have extensive experience with multi-unit leadership and maintain operational excellence by upholding the highest standards of quality, consistency, safety and brand integrity. You have strong culinary expertise in French, Mediterranean, and American cuisines, and are fluent in both English and Spanish. Position Summary The Regional Culinary Director oversees all Back of House operations across maman's Dallas locations, leading the Culinary Management team and partnering closely with the VP of Operations the Regional director to ensure alignment between culinary execution and overall business strategy. The Regional Culinary Director drives culinary excellence, operational consistency, financial performance, and team development across the Dallas region. Through hands-on leadership, strategic oversight, and strong mentorship, the Regional Culinary Director ensures each kitchen operates efficiently and profitably while upholding maman's standards, brand identity, culture and values. Essential Responsibilities Culinary Leadership Standards ● Oversee all kitchen operations across multiple locations to ensure consistency, quality, and execution of brand standards ● Maintain rigorous food quality, presentation, and portion control standards ● Train and coach BOH teams to ensure proper execution of all culinary initiatives ● Drive successful menu rollouts and ensure seasonal updates are executed flawlessly, ensuring brand standards are met and portioning and control is consistent across all markets ● Ensure compliance with all health, safety, and sanitation regulations as directed by State and local governments ● Audit ServSafe Food Handler certifications for management at all locations Operational Excellence ● Oversee the performance and accountability of each region by reviewing weekly reports, conducting store visits, and holding weekly team meetings as needed ● Lead, coach, and inspire Culinary Management team and onsite Kitchen Leaders ● Conduct performance reviews, provide ongoing coaching and foster career development conversations ● Partner with Regional director VP of Operations to foster a collaborative, four-walls environment in each location ● Ensure Kitchen Leaders uphold training, service, and culinary standards and drive alignment between store-level operations and company-wide goals Inventory, Cost Control Financial Performance ● Enforce best practices for inventory management, ordering procedures, and portion control ● Oversee COGS guidelines and food cost targets to protect and improve margins ● Analyze PL statements and implement corrective action plans where necessary ● Optimize labor scheduling and productivity across all locations ● Manage regional vendor relationships and purchasing strategies to ensure cost efficiency and product quality ● Utilize various technologies and tools to analyze and strategize financial performance Clear Communication Hands-On Support ● Maintain open communication with Kitchen Leaders, Regional director and the VP of Operations regarding progress, challenges, and opportunities ● Support cross-functional projects and activations, ensuring alignment with brand standards ● Provide insights to leadership regarding staffing needs, market trends, and operational improvements Qualifications Skills ● 7+ years of progressive culinary leadership experience, including 2+ years in a multi-unit or regional leadership role ● Strong financial acumen with proven ability to manage budgets, labor, and costs effectively ● Proficiency in Google Workspace expected; experience with third-party delivery platforms, MarginEdge, and Harri preferred ● Extensive knowledge of State and local food safety regulations across Texas ● Excellent leadership, communication, and problem-solving skills ● Willingness and ability to travel frequently throughout the Dallas, Texas area ● Energetic, approachable, adaptable with experience building and leading high-performing teams ● Bi-lingual in English and Spanish What We Offer At maman, we're proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Regional Culinary Directors enjoy: ● A collaborative culture that values teamwork, initiative, and continuous improvement ● Competitive salary, performance-based bonuses, and growth opportunities within a fast-growing brand ● Comprehensive healthcare options, 401k and commuter benefits ● Paid time off and a flexible, supportive work environment ● Ongoing professional development, training, and opportunities for internal mobility ● Sweet perks cookies, coffee, and in-store discounts ● A company culture where we roll up our sleeves, support one another, and celebrate shared success

Maman - Baker maman is a cafe-bakery-kitchen-event-catering company founded in 2014 by owners Elisa Marshall and Benjamin Sormonte in soho nyc, focusing on homemade baked goods and comforting foods that bring them back to their own mothers' cooking and warmth of home. maman offers delicious food and beverage as well as aesthetically pleasing spaces covered in rustic charm, blue and white ceramics, custom designed cups, and plenty of bunnies and greenery. maman is many things in one but it all stems back to family and the strong family we create within our team. we aim to serve your daily coffee and lunch, cater your next major event, or host the most special occasions in your life. What you'll do: You will be working alongside the BOH/kitchen team. • Bake and create in a specific station, • Learn the maman recipes and follow the recipe book's instructions, • Always keep the kitchen sparkling, no one likes working in a messy place!, • Keep the kitchen/BOH space in pristine clean and organized shape, • Always ensure consistency in quality and esthetics of maman's dishes, • Assist the various BOH teams during slow times, • Maintain safety standards while adhering to maman's policies and procedures, • Great communication with the BOH team, • At maman everyone does a bit of everything. We all like to switch it up and help out with any position on the floor. We truly believe team work makes the dream work and don't have cookie cutter job descriptions What we're looking for: • You are an experienced back of house professional with a sweet tooth for cookies, • You have a knowledge of pastry and able to lift and move 50lbs, • You make people feel good, especially your team, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly and are able to adapt to maman's unique culture, • Flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible, • Flexible scheduling Compensation $16 per hour Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

Maman - Kitchen Leader maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a Kitchen Leader to join our team! Our ideal candidate is passionate about food, beverages, and excellent customers service. You love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level collaboration with the full BOH team. You will be based at one of our Texas mamans. While Kitchen Leaders are responsible for a variety of managerial tasks, common duties include: • Managing inventory so that all necessary ingredients are stocked for service, • Hiring new staff and providing training to facilitate quick acclimation, • Streamlining the kitchen processes to maintain prompt service times, • Working with the Culinary Director to develop and maintain the restaurant menu, • Setting regular cleaning standards for the kitchen and verifying that staff is maintaining sanitation levels, • Creating schedules for all kitchen staff, • Tracking kitchen finances to identify areas of potential waste • Maintaining culinary standards;, • Maintaining food safety standards;, • Maintaining the cleanliness of the stores kitchen, and equipment of all products and, • Ensuring that all the rules and regulations of the TX State Health Department are respected; • Health insurance, • Paid time off Physical setting: • Casual dining restaurant Schedule: • 10 hour shift, • 8 hour shift, • Holidays, • Kitchen lead: 2 years (Preferred), • Supervising Experience: 2 years (Required) License/Certification: • Food Handler Certification (Required) Work Location: In person Compensation $52,000v- 58,000 / Year Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with you!

Maman - Runner maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a server/runner to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You are able to speak authentically about who we are, and every item on our food and beverage menu. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Take ownership of the cafe spaces' aesthetics, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests, • Navigate the Toast POS system to accurately ring up customers orders, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms, • Investigate and resolve any guest concerns, • Assist with re-stocking at the end of your shift -- team work is the best work, set your colleagues up for success What we're looking for: • You have serving experience, and are an experienced front of house professional with a sweet tooth for cookies, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman's unique culture, • Work a flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way, • Big plus if you have barista experience What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Compensation $10 - 14 per hour + tips Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

Maman - General Manager maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. We're looking for a passionate General Manager to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You'll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Report directly to your regional director and culinary director, and effectively communicate with them regarding team and restaurant needs, • Impeccable understanding of your restaurants' financial results and motivate your team to constantly go above and beyond, • Target the areas of excess cost; work with Maman office team to maximize profitability without compromising guest experience, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Lead a team of front of house and back of house staff {approx. 25 people}, • 75% of your time spent on the floor completing tasks that your team completes, and 25% of your time will be spent on scheduling, ordering, inventory and emailing and reporting with the back office team, • Review daily time punches on Harri; address time clock abuse via coaching and/or documentation, • Work with the Maman office team towards the development and implementation of new SOPs, menu launches, marketing initiatives, events, training etc., • Follow performance review documents provided by Regional Directors and lead monthly performance reviews for all team members, • Identify and share staffing needs with Regional Directors, • Ensure all new hires are fully onboarded in Harri prior to coming in for their first training shift, • Ensure that all food and beverage products are consistently prepared and served according to Maman's recipes, portioning, and plating standards, • Take ownership of the cafe spaces aesthetics, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 3 years leadership experience, • You take complete ownership of your team, restaurant and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and own a valid food handler's certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman's unique culture, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Competitive salary and growth opportunities within a fast-growing brand, • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible, • A company culture where we roll up our sleeves, support one another, and celebrate shared success Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!