Human Resource Manager
2 days ago
New York
WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement , leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance . Our unique company culture is the backbone of our company's success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude , Inclusion , Social Ties , and Growth. The Human Resource Manager is responsible for HR compliance and process improvement across HQ, store, and new store openings. This role ensures adherence to federal, state, and local employment laws, maintains HR policies and handbooks, and supports wage and hour compliance, audits, and other risk mitigation activities in partnership with leadership and legal. The position also drives policy and process improvements by developing scalable HR programs, standardizing workflows, managing companywide policy rollouts, and partnering cross functionally to improve efficiency and consistency across corporate and field teams. The role also supports onboarding and corporate immersion for new HQ hires, helping ensure a consistent and effective introduction to the company's culture, systems, and ways of working. HR Compliance • Ensure compliance with federal, state, and local labor laws and employment regulations for new and existing markets, • Maintain and update HR policies, procedures, handbooks, and required postings., • Support wage and hour compliance, including meal/rest breaks, overtime, scheduling, and recordkeeping practices for hourly employees., • Partner with legal counsel and leadership on risk mitigation and compliance initiatives., • Assist with audits, unemployment claims, workers' compensation coordination, and documentation management., • Draft, maintain, and update employee handbooks, HR policies, SOPs, and workplace guidelines to ensure compliance with federal, state, and local employment laws. Policy & Process Improvement • Develop, implement, and continuously improve scalable HR processes, programs, and standard operating procedures to support organizational growth and operational efficiency., • Recommend and implement process improvements that enhance employee experience, improve manager effectiveness, and ensure consistency across field and corporate teams., • Manage companywide policy rollouts and employee acknowledgments, ensuring proper communication and documentation., • Partner cross-functionally with Operations, Payroll, Recruiting, Training, Legal, and IT teams to streamline HR workflows and improve service delivery., • Support change management efforts related to new HR programs, policies, technologies, organizational restructures, and operational initiatives., • Monitor HR metrics, employee feedback, audit findings, and operational trends to identify opportunities for continuous improvement., • Drive consistency and standardization of HR practices across corporate offices, field operations, and new store openings Employee Onboarding & Immersion Experience • Support corporate onboarding and corporate immersion programs for new HQ hires to ensure a consistent, engaging, and effective introduction to the organization., • Coordinate structured onboarding and immersion experiences that introduce company culture, values, systems, and key business functions., • Partner with cross-functional teams to deliver a seamless onboarding and immersion journey that reinforces organizational expectations and ways of working., • Continuously evaluate and improve onboarding and immersion processes to enhance consistency, engagement, and early employee success. Requirements & Qualifications • Bachelor's degree in Human Resources, Business Administration, or a related field preferred., • 3–4 years of progressive Human Resources experience, with a strong focus on HR compliance, and policy administration., • Experience supporting both hourly and corporate employee populations in a multi-location environment preferred., • Strong knowledge of federal, state, and local employment laws, including wage and hour regulations, leave laws, harassment prevention, and workplace compliance requirements., • Demonstrated ability to identify process improvement opportunities and implement scalable HR solutions., • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment., • Excellent written and verbal communication skills with strong attention to detail., • Compensation- Starting at $100,000 Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. NOTICE OF NON-DISCRIMINATION POLICY ] ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.
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