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Open Manager position at Gen Japanese Restaurant, Prospect Heights (Brooklyn) Restaurant Gen Inc Gen Japanese Restaurant business has been expanding. We are currently seeking a passionate, motivated individuals who have experience in hospitality to lead our team as a Manager. Having Japanese cuisine experience is a plus! The right candidate will help elevate the guests' dining experiences, train, and inspire our FOH staffs. If you are the Manager Gen is seeking, apply to set up interviews. Position: Manager Location: Prospect Heights, Brooklyn Requirements: Social Security Number (SNN) Enthusiastic and dedicated individuals, good team leader If you have the spirit to contribute and elevate our restaurant, we want to hear from you! For more details, apply. Let's work together to make Gen Japanese Restaurant a thriving and welcoming place for our community! Best regards, Muneto Maekawa Manager Gen Japanese Restaurant
We are thrilled to announce an exciting opportunity to join our team as a Customer Service, Crowd Control, and Pier Manager. This multifaceted role offers a dynamic environment where you can utilize your skills to ensure an exceptional experience for our guests. As the Customer Service, Crowd Control, and Pier Manager, you will be responsible for overseeing operations at our pier location. Your primary duties will include: 1. Customer Service: Providing excellent customer service to guests, addressing inquiries, resolving issues, and ensuring a positive experience for all visitors. 2. Crowd Control: Managing crowd flow and ensuring a safe and organized environment, especially during peak times and special events. 3. Pier Management: Overseeing pier operations, including coordinating boat arrivals and departures, managing ticket sales, and ensuring compliance with safety regulations. Key Responsibilities: - Greet and assist guests with enthusiasm and professionalism. - Monitor crowd levels and implement crowd control measures as needed. - Coordinate with boat captains and crew to ensure smooth operations. - Manage ticket sales, transactions, and inventory. - Maintain cleanliness and orderliness of the pier area. - Handle customer inquiries, complaints, and feedback promptly and courteously. - Ensure compliance with all safety, security, and regulatory requirements. Qualifications: - Previous experience in customer service, hospitality, or event management preferred. - Strong communication, interpersonal, and problem-solving skills. - Ability to work well under pressure and adapt to changing situations. - Excellent organizational and time management skills. - Knowledge of crowd control techniques and safety protocols is a plus. - Flexibility to work evenings, weekends, and holidays as needed. - Competitive salary commensurate with experience. - Opportunities for professional growth and advancement. - Comprehensive benefits package, including health insurance and retirement plans. - Paid time off and holiday pay. - Discounted or complimentary access to company services and attractions. If you are enthusiastic, customer-focused, and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining our team. We are excited to welcome a talented individual who shares our passion for providing exceptional service and creating memorable experiences for our guests. Thank you for considering this opportunity. We look forward to reviewing your application.
Assistant General Manager
New modern Diner opening in Gramercy park area looking for general manager
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Full job description Job Overview: We are seeking an experienced and dedicated Restaurant Manager to oversee the daily operations of our establishment. The Restaurant Manager will be responsible for ensuring excellent customer service, managing staff, and maintaining a high level of efficiency and profitability. Duties: - Oversee all aspects of the restaurant's operations, including front-of-house and back-of-house activities - Ensure exceptional customer service by training and motivating staff - Manage and schedule staff, including hiring, training, and conducting performance evaluations - Monitor inventory levels and implement effective inventory control measures - Develop and implement strategies to increase sales and revenue - Maintain a safe and sanitary working environment by enforcing food safety regulations and cleanliness standards - Collaborate with the kitchen staff to ensure timely preparation and delivery of food orders - Handle customer complaints and resolve issues in a professional manner - Stay updated on industry trends and implement innovative ideas to enhance the dining experience Qualifications: - Previous experience in restaurant management or a related role - Strong leadership skills with the ability to motivate and inspire a team - Excellent communication and interpersonal skills - Knowledge of banquet operations, bartending, kitchen procedures, and inventory control - Familiarity with the food industry regulations and best practices - Ability to multitask in a fast-paced environment while maintaining attention to detail - Strong problem-solving skills with the ability to make quick decisions under pressure Benefits: - Competitive salary based on experience If you have a passion for hospitality, possess strong leadership abilities, and have experience in the food industry, we encourage you to apply for the position of Restaurant Manager. Join our team today! Job Type: Full-time Pay: $68,641.00 - $72,462.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance Experience level: 5 years Restaurant type: Fine dining restaurant Shift: 8 hour shift Evening shift Night shift Weekly day range: Every weekend People with a criminal record are encouraged to apply Work Location: In person
Dreaming of a Monday - Friday 9-5 job with no night shifts? Paid vacation and a retirement plan? We are looking for a super manager who is bilingual Spanish and English speaking to over see the operations of a small cafe in East Williamsburg, Brooklyn. You must have experience with Square, Door Dash and other delivery platforms. You will over see a small staff of baristas and salad/sandwich prep. You have AMAZING customer service experience and a strong work ethic, which means you are willing to step in and do whatever it takes to make our customers happy.
Le Mistral is a French Brasserie in Park Slope that stays true to the essence of French Cuisine, where delicious food is served in an elegant yet unpretentious setting. We are hiring a part-time restaurant manager for weekend brunch and dinner shifts on Fridays, Saturdays, and Sundays. Our ideal candidate would be highly responsive and attentive and have excellent organizational, communicational and team management skills with a minimum of 2 years in a management role in the Restaurant/Hospitality Industry who can help us grow and grow with us and can speak French Responsibilities include but are not limited to the following: · Ensuring the restaurant operates at the highest standards and is compliant with all state and federal government regulations. · Scheduling and appointing tasks and responsibilities to staff, helping resolve on-the-job challenges · Arranging to have shifts covered · Tracking daily costs and revenues · Balancing the cash register at the end of the shift · Ensuring client satisfaction and gracefully handling any complaints (Please note: This job posting is not a complete job description but contains some general information). We are looking to hire now. We are open for dinner Monday through Thursday, and brunch and dinner Friday, Saturday, Sunday. Compensation for this position will depend on your credentials and experience, with room for growth. We encourage you to apply and come meet with us. Experience level: 2 years Restaurant type: Fine dining restaurant Shift: Day shift Evening shift Weekly day range: Weekends as needed Work Location: In person