PROSTH & CO. DENTAL

Job Title: Office Manager – Medical Billing & Insurance Verification Company: Carnegie Hill New York (CHNY) Location: New York, NY (Upper East Side) Job Type: Full-Time | In-Person | Monday–Friday 🏥 About Us Carnegie Hill New York (CHNY) is a respected outpatient treatment provider located on Manhattan’s Upper East Side. We deliver trauma-informed, harm reduction-based care for individuals living with substance use disorders through our: • OTP (Opioid Treatment Program) 📝 Job Responsibilities • Oversee front office and administrative operations for the clinic, • Manage patient check-in, intake coordination, scheduling, and patient flow, • Perform insurance eligibility verification using ePACES, Availity, and Medicare systems, • Support billing coordination and ensure accurate patient insurance records, • Maintain and update documentation within the electronic health record (EHR), • Ensure accuracy of EHR entries in accordance with CHNY policy, • Maintain office supply ordering and inventory control, • Serve as a liaison between administrative, clinical, and executive teams, • Ensure a calm, organized, and welcoming environment for patients and staff, • Attend required program education and training topics, • Demonstrate professionalism and support trauma-informed and harm reduction-based care principles ✅ Qualifications Required: • Experience with medical billing and insurance verification, • Working knowledge of ePACES, Availity, and Medicare eligibility systems, • Experience in administrative coordination or office management (healthcare setting strongly preferred), • Strong organizational, communication, and multitasking skills, • Bilingual (English/Spanish), • Associate’s or bachelor’s degree, • Familiarity with electronic medical records (EMR); Method One / Computalogic experience is a plus (training provided) ⏰ Schedule • Full-time, in-person role, • Monday–Friday, • 8:00 AM – 2:00 PM 📍 Location 116 East 92nd Street Manhattan, NY (Upper East Side) Conveniently accessible via the 4, 5, 6, and Q subway lines. 💲 Compensation • Competitive hourly wage (based on experience), • No health insurance or PTO benefits offered, • Training provided during onboarding, including Method One / Computalogic, • Supportive, mission-driven team environment 📬 How to Apply Please submit your resume and a brief cover letter via Indeed. Applications will be reviewed on a rolling basis. 🤝 Join Our Team Carnegie Hill New York is an equal opportunity employer committed to equity, diversity, and inclusion. We welcome applications from individuals of all backgrounds and lived experiences who are passionate about supporting recovery and community health.

Medical Receptionist About Us We are a specialized ketamine therapy clinic dedicated to providing safe, compassionate, and transformative care for individuals seeking relief from depression, anxiety, PTSD, and chronic mental health conditions. Our practice blends medical excellence with a calming, hospitality-centered patient experience. We pride ourselves on creating an environment where patients feel welcomed, supported, and respected throughout their healing journey. ​Ketamine Therapy Knowledge is a PLUS We are seeking a warm, professional, and highly organized Medical Receptionist who thrives in a patient-centered, mental health-focused setting and can serve as the welcoming face and steady presence of our clinic. Role Overview The Medical Receptionist plays a vital role in supporting both patient experience and clinic operations. This position requires exceptional multitasking skills, emotional intelligence, and attention to detail. As the first point of contact, you will set the tone for each patient’s visit—balancing medical front office responsibilities with hospitality-style service in a calm, discreet, and supportive environment. This role combines medical reception, insurance coordination, patient communication, and light hospitality support, making it ideal for someone who excels in healthcare administration while genuinely caring about patient comfort and well-being. Schedule Part-time position: • Greet, check in, and assist patients with warmth, professionalism, and discretion, • Create a calm, welcoming, and supportive front desk environment, • Provide light hospitality support (offering water, ensuring comfort, maintaining a serene reception space), • Answer phones, return messages, and respond to patient inquiries promptly and compassionately, • Schedule, confirm, and manage appointments efficiently, • Handle patient intake forms and maintain accurate electronic health records (EHR), • Collect co-pays and ensure patient billing information is accurate and complete, • Verify insurance eligibility, benefits, and prior authorizations, • Clearly communicate insurance coverage, payment expectations, and financial responsibilities to patients, • Collaborate with providers and staff to ensure smooth daily clinic operations, • Support internal clinic communications and occasional social media or outreach tasks as needed, • Previous experience as a medical receptionist or healthcare front desk professional, • Strong working knowledge of insurance verification, eligibility, and billing processes, • Excellent multitasking, organization, and time-management skills, • Professional, compassionate, and patient-focused demeanor, • Strong verbal and written communication skills, • Comfortable using scheduling software, EHR systems, phones, and standard office technology, • Experience in mental health, wellness, or ketamine therapy settings is a plus, • Familiarity with social media platforms (Instagram, Facebook) is a bonus, • Be part of a mission-driven clinic advancing mental health and ketamine therapy, • Work in a supportive, respectful, and collaborative team environment, • Gain experience in a growing and specialized area of healthcare, • Make a meaningful impact in patients’ healing journeys, • Enjoy a flexible, part-time schedule in a calm, patient-focused setting

Mon to Sun 5PM to 8PM

Medical Receptionist (Spanish-Speaking is a plus) 9AM TO 5PM MONDAYS TO THURSDAY COMPENSATION TO BE DISCUSSED Advance Audiology NY About Us: Advance Audiology NY is a patient-centered audiology practice dedicated to delivering compassionate, high-quality hearing healthcare. We are seeking a dependable, professional, and caring individual to join our team as a Medical Receptionist. Position Summary The Medical Receptionist is the first point of contact for our patients and plays a key role in creating a welcoming, supportive experience. The ideal candidate is responsible, organized, able to multitask, and genuinely enjoys helping people. Spanish fluency is required to support our bilingual patient community. Responsibilities Greet patients warmly and provide exceptional customer service Answer phones, schedule appointments, and manage the practice calendar Check patients in and out; verify insurance information Maintain patient records and ensure accurate data entry Assist with basic office tasks (filing, scanning, organization) Communicate clearly with patients, providers, and staff Support a positive, professional office environment Qualifications Fluent in Spanish and English (required) Previous medical office or customer service experience preferred Strong communication and interpersonal skills Detail-oriented, dependable, and committed to long-term employment Ability to stay calm, friendly, and professional with patients Basic computer and scheduling software skills Ideal Candidate Responsible and consistent with attendance and punctuality Passionate about helping others and creating a supportive environment Looking for a stable, long-term role rather than a transitional position Patient, warm, and comfortable interacting with diverse populations

We are seeking a receptionist to join our small, energetic team. The role involves managing incoming calls and emails, greeting visitors, and assisting with various administrative tasks. The ideal candidate should be organized, personable, and able to handle multiple tasks efficiently. Experience in a similar role is preferred but not required. Key Responsibilities: • Answer and direct phone calls, • Manage office correspondence and emails, • Greet and assist visitors, • Provide administrative support to the team as needed Ideal Candidate: • Strong organizational skills, • Excellent communication and interpersonal abilities, • Ability to multitask in a dynamic environment, • Familiarity with office equipment and basic computer software Join us in a relaxed yet professional environment where creativity and collaboration are highly valued.

As a Receptionist/Assistant you will be responsible for providing administrative support to ensure efficient operation of the medical office. You will support doctors and patients through a variety of tasks related to patient care management, organization and communication. The target is to complete all activities accurately, with high quality and in a timely manner. Many opportunities to move up in the ladder in the company and assume managerial position with paid vacation time as bonus. Responsibilities Organize and schedule appointments Update and file medical records and insurance reports Assist during medical examinations Produce and distribute correspondence memos, letters, faxes and forms Prepare and clean treatment rooms and medical instruments Skills Spanish speaking is a must Knowledge of medical office management systems and procedures Excellent time management skills and ability to multi-task and priorities work Social perceptiveness and service oriented Strong organizational and planning skills Proficiency in MS Office and patient management software Job Types: Full-time, Part-time Pay: $18.00 - $25.00 per hour Benefits: 401(k) matching Employee discount Flexible schedule On-the-job training Opportunities for advancement Paid sick time Paid time off Schedule: 10 hour shift 8 hour shift Language: spanish (Required) Work Location: In person

About the Role We’re seeking a polished, detail-oriented Front Desk Receptionist to support a fast-paced medical/aesthetic practice. You’ll be the first point of contact for patients, responsible for a high-end patient experience, accurate check-in/check-out, scheduling, phone handling, and clean payment/ledger documentation. This role requires professionalism, urgency, and strong organization. Key Responsibilities Front Desk Operations (Opening/Closing) Open/close the clinic consistently: lobby readiness, restocking, sanitizing high-touch areas, equipment/phone check End-of-day closeout: secure PHI, lock up, power down, ensure lobby reset and doors secured Patient Check-In / Check-Out Greet patients warmly and verify identity (ID/insurance card when applicable) Confirm demographics (name spelling, address, phone/email, preferred language) Check patient ledger for balances and collect payments prior to rooming when required Provide receipts and confirm aftercare printouts / next appointment details (as applicable) Scheduling & Confirmation Schedule consultations, follow-ups, treatments, and post-ops per clinic standards Perform appointment confirmations (calls/texts) and update statuses (confirmed/unconfirmed/rescheduled/cancelled) Monitor gaps/overbooks and flag same-day risks (cancels, reschedules, repeat no-shows) Phones & Call Routing Answer calls promptly with a warm, professional tone Route calls appropriately (clinical urgency, post-op concerns, pricing/booking, general scheduling) Document call outcomes and next steps in CRM/EMR as required Payments, Deposits, Receipts Collect and post payments accurately (Weave/terminal/Zelle) into Nextech Apply payments to the correct invoice/charge and scan/upload receipts to the chart Follow refund escalation policy—front desk does not promise refunds/timelines unless authorized Patient Experience & De-escalation Offer hospitality (water/coffee), give wait-time updates every 10–15 minutes Maintain HIPAA discretion at the desk and on calls De-escalate upset patients calmly and escalate to leadership when needed; document objective facts Daily Reporting (must be comfortable with numbers) Begin-of-Day report (by ~10:30am): consult totals, confirmed/unconfirmed, patients with balances due End-of-Day report: tomorrow’s consult readiness + today’s consult outcomes and financial snapshot (collected totals, balance collections, notes) Requirements 2+ year experience in medical/dental/aesthetic front desk (preferred, not required if strong fit) Strong communication, professionalism, and customer service mindset Accurate data entry + comfort handling payments and sensitive information (HIPAA) Ability to multitask in a busy environment and follow SOPs closely Tech comfortable: EMR/CRM + phones/texting systems(Nextech/Weave experience is a plus) Preferred Qualifications Bilingual Spanish (highly preferred) Experience with consult-driven practices (plastics, med spa, dermatology, dental) Proven consistency with confirmations, collections, and documentation Benefits Health insurance / PTO / sick time Employee discounts on services/products Growth path: Senior Front Desk / Lead Front Desk / Front Desk Manager Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Contract Pay: $24.00 - $32.00 per hour Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Experience: Front desk: 2 years (Required) Ability to Commute: New York, NY 10036 (Preferred) Ability to Relocate: New York, NY 10036: Relocate before starting work (Preferred) Work Location: In person