DoubleTree by Hilton New York Times Square South

Looking for a Housekeeping Manager - it could be you! Our TEAM culture encourages professional growth and development. We hope that each day you'll uncover new reasons to love what you do. If this sounds like the workplace for you, post your resume today! Perks Health Benefits, Vacation time, Wellness days, Hotel Perks General Description: As Housekeeping Manager, you would be responsible for the hotel's Housekeeping operations and ensuring the Housekeeping team can meet business needs and deliver outstanding service and performance. The Housekeeping Manager is responsible for supervising, and coordinating the daily activities of the housekeeping department, along with ensuring smooth operations including rooms, public areas, laundry, and supplies. The Housekeeping Manager is expected to maintain the highest level of cleanliness, presentation, and efficiency while adhering to brand standards and achieving guest satisfaction. This position requires strong attention to detail, leadership skills, organizational skills, time management skills, and the ability to effectively deal with guests, and team members. Primary Duties: • Primary duties include managing the Housekeeping Department day-to-day functions • Monitor standards and work performance by inspecting rooms and public areas daily for brand standards, service, and training compliance • Manage team to live within guest service scores as required by the brand and attain high-level opinion survey scores • Responsible for maintaining good morale and a positive work environment that promotes respect and dignity • Make routine daily rounds of the hotel at any time, performing random inspections in all areas to ensure the expected hotel brand standard is set and continued • Implement standard operating procedures for routine tasks to enable the team to develop consistent work habits • Solid understanding of housekeeping, laundry, supplies, and pars • Establish inventory records and control of linen, cleaning supplies, chemicals, and guest supplies, in order to control expenses and minimize waste • Manage labor expenses • Staff daily while adhering to productivity standards as well as budgetary constraints • Check on all equipment of the Housekeeping Department and ensure that equipment is properly used to reduce cost and breakage • Order supplies and replacements as needed • Adhere to Lost & Found procedures • Establish good liaison with Engineering Department for any repairs needed and to expedite any major repairs or special requests for special occasions and purposes • Perform all duties other than the above requested by the hotel management/direct supervisor • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit, or walk for an extended period. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Education and Experience: • A minimum of two years of related experience in the Housekeeping Department; or an equivalent combination of education and experience that is related • Knowledge of custodial procedures, including floor care, waste management, and recycling programs • Ability to multitask under high-pressure situations Perks: Health Benefits, Vacation time, Wellness days, Manager Development Program, Tuition Reimbursements

Perform daily housekeeping services by coordinating with the Clean floors to include sweeping, dusting, damp/wet mopping, stripping, waxing, buffing, disinfecting, etc. Follow established safety precautions when performing tasks and when using equipment and supplies, especially in medical areas Ensure that work/cleaning schedules are followed as closely as practical Report all accidents/incidents to your supervisor, no matter how minor they may be Performs other duties as assigned Qualifications Must be able to understand and follow written and oral work instructions provided in English Ability to use industrial cleaning equipment and products Must be work amicably with other personnel, maintaining a warm and friendly demeanor with coworkers and members Must maintain high standards of personal appearance and grooming, which includes wearing the assigned uniform and name tag Must also be able to work the front desk when needed