Pierre Paul Driving School

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• Perfect Agency Inc.

  

  CHINESE CUSTOMER SERVICE AGENT

  10 days ago

  Full-time

  Sunset Park, Brooklyn

  Overview We are an insurance agency located at Brooklyn's Chinatown on 8 Avenue. Join our team as a Customer Service Representative and become the vital link between our company and valued clients! In this role, you will deliver exceptional customer support by addressing inquiries, resolving issues, and ensuring a seamless experience for diverse clientele. Your multilingual skills and excellent communication abilities will help us connect with customers from various backgrounds, fostering loyalty and satisfaction. This paid position offers an exciting opportunity to develop your sales and client service expertise in a fast-paced environment committed to growth and excellence. Duties Respond promptly and professionally to customer inquiries via phone, email, and chat, demonstrating outstanding phone etiquette and communication skills Provide comprehensive customer support by troubleshooting issues, offering solutions, and guiding clients through processes with clarity and patience Engage in outbound calling to follow up on customer requests and remind them to make a payment for their insurance Process payments for customers Qualifications Fluency in Mandarin Chinese and English. Previous experience in call centers or customer support roles is preferred, but not required. Strong communication skills with the ability to listen actively and articulate clearly. Experience in sales or client services environments is preferred, but not required. Job Type: Full-time Pay: From $17.00 per hour Expected hours: 40 per week Work Location: In person

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• Schwarzman Animal Medical Center

  

  Client Liason

  15 days ago

  New York

  Job Description Client Liaison is a hybrid, client-facing service professional responsible for supporting and maintaining a positive and compassionate experience for clients throughout the hospital. This role provides both on-floor assistance and administrative follow-up to ensure clear communication, timely support, and consistent service standards. The ideal candidate will be warm, articulate, empathetic, and able to navigate complex or emotionally charged interactions with professionalism. He or she should be comfortable working in a fast-paced environment, quick to assess client and patient needs, and able to collaborate effectively with all medical departments, Client Services teams, and leadership. Qualifications • 3 years high level customer service representative in veterinary/human healthcare., • Exceptional customer service skills; strong verbal, written, and interpersonal communication; ability to manage sensitive interactions with empathy and diplomacy, • Effective de-escalation and real-time conflict resolution abilities, • Highly organized and able to multitask under pressure, • Proficiency in MS Office and Outlook; comfort with hospital software systems, • Associate's or Bachelor's degree preferred, • Proficient in Medical Terminology Responsibilities, • Supports the Client Satisfaction Team with case follow-up and service recovery and documentation., • Client Experience & On-Floor Support; Provides real-time support to clients during their hospital visit, ensuring their questions and concerns are addressed promptly; Conducts regular rounds on all client-facing floors to assess client needs, identify any service or communication gaps, and support departmental workflows; Assists with live conflict resolution and escalates concerns to the Client Satisfaction Manager when appropriate; Reinforces hospital policies and service expectations in a clear and supportive manner, • Conducts follow-up communication with clients and assists with service-related inquiries, • Logs client feedback in NAVEX and maintains accurate data for reporting and is responsible for departmental KPIs., • Works closely with medical teams and other support staff to ensure seamless communication, • Assists with coordinating resolution plans for on-floor client issues, • Participates in trainings, service initiatives, and staff education, • Performs additional duties to support a positive client experience and smooth operations Shift: Tues- Saturday 11am to 7pm Hybrid schedule 3 days onsite 2 days admin which will be at 425 office. FLSA Classification: Exempt position due to the nature of the role which handles sensitive company and client information Benefits • Competitive salary, • 5-day work week, • Comprehensive benefits including health insurance with medical, dental, and vision benefits, very generous paid time off, paid continuing education time-off and stipend, and 403-b retirement plan with employer contribution., • School loan debt forgiveness opportunity as a non-profit hospital, • Non-corporate practice with no pressure for percentage pay A Commitment to Lifelong Learning: Founded in 1910, the Schwarzman Animal Medical Center is the world's largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Our commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world. State-of-the-Art Facilities: AMC just completed a major expansion and renovation. This project transformed the hospital's entire 83,000-square-foot space into a state-of-the-art facility unlike any other. Highlights include: A brand-new full floor surgical center, 1.5 Tesla Philips MRI (the exclusive high field MRI for small animals in NYC), 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT A multidisciplinary team of 140+ veterinarians across 20+ specialties: With over 20 specialties and services under one roof, our departments frequently work together to deliver the highest quality of patient care in the veterinary field. Our dynamic array of specialists means that we are the go-to place for complex cases. A Hospital in the heart of NYC: AMC is located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU. Collaborative research opportunities abound, and our strong focus on education ensures a rewarding career for those passionate about mentoring and advancing veterinary medicine.

• Westco Closet Corp

  

  Client Liaison

  18 days ago

  New York

  Job Description Job Description For more than three decades California Closets has built a reputation on delivering truly custom products and unparalleled service to our clients. We have helped transform spaces, enhanced homes and allowed people to get more out of life. As the first point of contact, it is paramount that this candidate is personable and able to establish a professional relationship with clients. The ideal candidate will bring a positive, friendly, and helpful personality to lead our showroom teams in delivering on the California Closets experience. Job Summary: The Client Liaison will work with others to respond to customer inquiries, book design appointments, and assist clients in the showroom. This is a fantastic opportunity for someone who enjoys working in a team environment focused on exceptional client experiences. Responsibilities: • Answer & direct incoming phone calls, • Schedule appointments for clients with our Design Consultants, • Complete COI’s [certificate of insurance] for upcoming installations, • Assist customers in the showroom, providing information about product and services, • Assist clients picking up or dropping off material at the showroom [shelving, hardware, etc.], • Maintain white glove cleanliness of the showroom, • Customer Service experience in retail, hospitality, call center, or similar., • Available to work weekdays 9am-5pm with rotating Saturdays., • Available to work in both Tribeca and Upper East Side on a weekly basis, • Experience with CRM software, MS Office, email, and internet, • Professional appearance, • Self-motivated and the ability to work independently with minimal supervision., • Ability to multi-task and deal with a wide variety of people., • Personable with effective communication skills – both written and verbal, with a wide variety of people., • Ability to enter data while on the phone with a client., • Manage time effectively., • Ability to quickly learn the features and benefits of our products., • Medical, dental, vision, and life insurance., • 401k with match, • Paid time off, • Prolonged periods sitting at a desk and working on a computer.

• DIG INN

  

  Customer Service Team Leader, Garment District

  11 months ago

  New York

  Job DescriptionCHEF-IN-TRAINING [Restaurant Team Member] $16.50 - $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the “A” lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG’s anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant’s success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).

• Year Up United

  

  Customer Service Fundamentals Career Training Opportunity

  1 day ago

  New York

  Category: , Keywords: Customer Service Representative. Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship.

• STUDS

  

  Associate Accounting Manager

  8 days ago

  New York

  Job Description Studs is a category-defining ear piercing and earring brand named one of "the 10 most innovative companies in retail for 2023" by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment—all at an accessible price point. Salary Range: $80,000-$100,000 Reporting directly to the Associate Director of Accounting, the Associate Accounting Manager will work cross-functionally supporting our omnichannel business, with an expanding e-commerce AND retail business. This is a unique opportunity to be on the ground floor of creating and implementing process improvements. We are looking for a team player who is ready to think strategically, act with integrity, and have fun while doing it. This role is based in New York, NY. Key Responsibilities: • Assist in accounting functions, including but not limited to accounts payable, accounts receivable,, • Inventory, cash management, COGS, revenue, prepaid, fixed assets, equity, and taxes, • Support the month-end close processes, including preparing journal entries and supporting reconciliations, • Perform monthly analytics to ensure completeness and accuracy of financial statements, • Including reconciling, researching, and resolving discrepancies, • Ensure compliance with local, state, and federal government requirements, including preparation of business and tax-related needs for new studio locations, • Minimum of 5 years working experience in Accounting, • Bachelor's degree in Accounting, Finance, or related field, • Experience with QuickBooks and other ERP systems, • Advanced Microsoft Excel skills, • Familiarity with G-Suite, Shopify, and Tableau, • Attention to detail and the ability to analyze large amounts of data, • Experience with multi-unit, inventory businesses, • Driven, creative problem solver who consistently acts with integrity and speaks up, • Flexible Work Environment (3 days in office, 2 days work from home), • Comprehensive Medical, Dental, and Vision Insurance (including a plan option with $0 in-network mental health visits), • Access to Mental Health and Work/Life Resources including Online Therapy, Gender Affirmation Support Services, and Employee Assistance Program (EAP), • Voluntary Life Insurance, • Health and Commuter Tax-Advantaged Accounts, • Stock Options in connection with the Company's Equity Incentive Plan, • 401(k) Retirement Savings Plan, • Paid Time Off, Paid Safe & Sick Leave, and Paid Parental Leave, • Paid Sabbatical After 4 Years of Service, • Exclusive Employee Discounts on Piercings and Jewelry (we've got your friends and family covered too!) Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Click here for the Studs Privacy Notice for California Applicants.

• Brooklyn Law School

  

  Student Accounts Manager

  1 month ago

  New York

  Job Description POSITION: Student Accounts Manager REPORTS TO: Director of Student Accounts STATUS: Full-time, Exempt RANGE: $66,300 - $75,000 Founded in 1901, Brooklyn Law School is a distinguished, independent law school located in Downtown Brooklyn, New York. The Law School is searching for a Student Accounts Manager to join our team. The Law School’s size, vibrant employee and student population, and commitment to training the next generation of lawyers and promoting social justice, will offer a candidate the opportunity to develop and diversify practical skills and participate firsthand in operating a successful educational institution. Reporting to the Director of Student Accounts, the Student Accounts Manager supports the accurate and timely administration of student billing, accounts receivable, collections, and refunds. This is a hands-on role focused on execution, day-to-day operational management, and ensuring compliance with established policies and regulatory requirements within a higher education environment. Responsibilities include • Manage day-to-day student accounts operations, including billing, collections, payment posting, refunds, and account maintenance., • Review and analyze student accounts, credit balances, and refund eligibility in accordance with federal regulations and school policies., • Process and release student refunds, ensuring accuracy, proper documentation, and compliance with internal controls., • Analyze and update Student Health Insurance billing, including required adjustments and prorated credits., • Manage billing, charges, and reporting for special and non-standard programs, including Study Abroad and other international programs., • Ensure accurate and timely posting of student payments, third-party payments, and vendor receivables., • Apply and follow established school policies related to receivables, billing, and collections., • Analyze outstanding balances and assist in resolving delinquent accounts within established guidelines., • Clear students for registration and other activities upon receipt of payment or approved payment arrangements., • Maintain invoicing and collection schedules for all student receivables., • Maintain and update student payment plans, including coordination with third-party vendors and internal agreements., • Coordinate with the Financial Aid Office to support accurate posting of loans, scholarships, and other aid., • Perform monthly reconciliations of assigned general ledger and student accounts and assist with related journal entries as needed., • Assist with year-end close and audit activities related to student accounts and accounts receivable., • Respond to student inquiries regarding tuition charges, fees, billing statements, and account balances in a professional, customer-focused manner., • Coordinate with campus partners including the Registrar, Financial Aid, Admissions, Residential Life, Development, and Finance/Accounting to support accurate records and efficient workflows., • Assist Finance and Accounting with escheatment processes related to unclaimed student refunds., • Participate in process improvements and initiatives related to the Student Accounts Office., • Bachelor’s degree in accounting, business, or a related field., • Three to five years of experience in a Student Accounts, Bursar, or higher education finance environment required., • Intermediate accounting knowledge with demonstrated ability to analyze accounts and transactions required., • Experience with student information systems and student accounts receivable processes, including billing, payments, collections, and refunds required., • Ability to manage deadlines, prioritize work, and handle multiple responsibilities in a fast-paced environment., • Effective verbal and written communication skills, with the ability to interact professionally with students, staff, and external partners., • Ability to maintain confidentiality and comply with FERPA requirements required., • Experience with Ellucian Colleague or a comparable student information system, • Experience supporting audits or year-end financial close activities. Affirmative Action/EEO statement It is the policy of Brooklyn Law School to be impartial in the treatment of all employees and applicants for employment without unlawful discrimination as to race, creed, religion, color, natural origin, citizenship status, gender, age, veteran status, disability, marital status, union affiliation, political affiliation, sexual orientation or preferences or any other legal protected status.

• Professional Careers

  

  Client Service Representative (Work from home) - Flexible hours

  8 days ago

  New York

  We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are ready to schedule interviews for this week.We're seeking someone who is great with people, building rela