Medical Receptionist/Care Coordinator
3 days ago
Greenvale
Job DescriptionBenefits: • 4 Day Work Week, • 401(k), • Competitive salary, • Dental insurance, • Employee discounts, • Free food & snacks, • Health insurance, • Paid time off The ideal candidate can multitask and is warm, reliable, and comfortable working with elderly patients, families, and caregivers. In addition to front-desk responsibilities, this position includes care coordination tasks to support patient care and follow-up. Key Responsibilities Front Desk & Administrative Duties • Greet patients and visitors in a courteous, professional, and compassionate manner, • Answer and triage incoming phone calls; take accurate messages and route appropriately, • Schedule appointments on multiple provider schedules, • Maintain accurate patient demographic and insurance data in the electronic medical record (EMR), • Manage check-in and check-out processes efficiently, • Assist with medication management and refills, • Assist with coordinating referrals to specialists, imaging centers, and community resources, • Track referral statuses and follow up as needed, • Communicate with patients, families, and caregivers regarding appointments and next steps, • Support care transitions (e.g., hospital discharge follow-up scheduling), • Assist clinical staff with non-clinical care coordination tasks, • Communicate routine test results and clinical messages to patients by phone or portal, as directed by clinical staff, • High school diploma or equivalent required, • Prior experience as a medical receptionist or in a healthcare office preferred, • Familiarity with EMR systems (experience with eclinicalWorks is a plus), • Warm, patient, and respectful communication style, • Strong organizational and multitasking skills, • Attention to detail and accuracy, • Ability to maintain confidentiality and professionalism, • Comfort working with elderly patients, family members, and caregivers, • Small, private practice with a close-knit clinical team, • Opportunity to build long-term relationships with patients and families, • 4 Day work week, • PTO and paid holidays, • Optional medical/vision/dental plans, and 401k options., • Stable daytime schedule (no nights or weekends), • Supportive work environment focused on quality care
Reena K.Active 14 days ago
