New Edge Orthopedics LLC

Mon to Sun 5PM to 8PM

We are hiring Front Desk Agents to join a highly motivated, guest-focused front office team. This is an entry-level position, perfect for anyone looking to get their foot in the hospitality industry or transition into hotel operations. No two days are the same — you’ll be the first point of contact for our guests and a key part of creating a positive stay experience. You’ll receive hands-on training, clear expectations, and ongoing support from an experienced Front Desk leadership team that believes in coaching, collaboration, and growth. What You’ll Learn Hotel front desk operations and guest service standards Check-in/check-out procedures, reservations, and billing Professional communication and service recovery How hotel departments work together to support the guest experience The foundation needed to grow into advanced front desk or leadership roles Key Responsibilities Greet and welcome guests in a friendly, professional manner Handle check-ins, check-outs, and guest requests efficiently Answer guest questions regarding hotel services, amenities, and local attractions Accurately manage reservations, room assignments, and guest information Communicate effectively with Housekeeping, Engineering, Sales, and Leadership Maintain clean, organized work areas and accurate logs/pass-ons Follow hotel policies, procedures, and brand standards Assist with package handling, guest messages, and service requests What We’re Looking For Entry-level candidates welcome — hotel experience not required Positive attitude and strong customer service mindset Willingness to learn, ask questions, and accept coaching Ability to multitask and stay composed in a fast-paced environment Strong communication and basic computer skills Flexible availability (evenings, weekends, holidays as needed) Team players who take pride in doing things the right way Growth & Culture At our hotel, Front Desk Agents aren’t “stuck” at the desk. We actively promote from within and provide opportunities for growth to those who demonstrate reliability, initiative, and strong guest service skills. You’ll be joining a collaborative front desk leadership team that works closely with all departments and values accountability, teamwork, and continuous improvement.

Medical Receptionist (Spanish-Speaking is a plus) 9AM TO 5PM MONDAYS TO THURSDAY COMPENSATION TO BE DISCUSSED Advance Audiology NY About Us: Advance Audiology NY is a patient-centered audiology practice dedicated to delivering compassionate, high-quality hearing healthcare. We are seeking a dependable, professional, and caring individual to join our team as a Medical Receptionist. Position Summary The Medical Receptionist is the first point of contact for our patients and plays a key role in creating a welcoming, supportive experience. The ideal candidate is responsible, organized, able to multitask, and genuinely enjoys helping people. Spanish fluency is required to support our bilingual patient community. Responsibilities Greet patients warmly and provide exceptional customer service Answer phones, schedule appointments, and manage the practice calendar Check patients in and out; verify insurance information Maintain patient records and ensure accurate data entry Assist with basic office tasks (filing, scanning, organization) Communicate clearly with patients, providers, and staff Support a positive, professional office environment Qualifications Fluent in Spanish and English (required) Previous medical office or customer service experience preferred Strong communication and interpersonal skills Detail-oriented, dependable, and committed to long-term employment Ability to stay calm, friendly, and professional with patients Basic computer and scheduling software skills Ideal Candidate Responsible and consistent with attendance and punctuality Passionate about helping others and creating a supportive environment Looking for a stable, long-term role rather than a transitional position Patient, warm, and comfortable interacting with diverse populations

About the Role We’re seeking a polished, detail-oriented Front Desk Receptionist to support a fast-paced medical/aesthetic practice. You’ll be the first point of contact for patients, responsible for a high-end patient experience, accurate check-in/check-out, scheduling, phone handling, and clean payment/ledger documentation. This role requires professionalism, urgency, and strong organization. Key Responsibilities Front Desk Operations (Opening/Closing) Open/close the clinic consistently: lobby readiness, restocking, sanitizing high-touch areas, equipment/phone check End-of-day closeout: secure PHI, lock up, power down, ensure lobby reset and doors secured Patient Check-In / Check-Out Greet patients warmly and verify identity (ID/insurance card when applicable) Confirm demographics (name spelling, address, phone/email, preferred language) Check patient ledger for balances and collect payments prior to rooming when required Provide receipts and confirm aftercare printouts / next appointment details (as applicable) Scheduling & Confirmation Schedule consultations, follow-ups, treatments, and post-ops per clinic standards Perform appointment confirmations (calls/texts) and update statuses (confirmed/unconfirmed/rescheduled/cancelled) Monitor gaps/overbooks and flag same-day risks (cancels, reschedules, repeat no-shows) Phones & Call Routing Answer calls promptly with a warm, professional tone Route calls appropriately (clinical urgency, post-op concerns, pricing/booking, general scheduling) Document call outcomes and next steps in CRM/EMR as required Payments, Deposits, Receipts Collect and post payments accurately (Weave/terminal/Zelle) into Nextech Apply payments to the correct invoice/charge and scan/upload receipts to the chart Follow refund escalation policy—front desk does not promise refunds/timelines unless authorized Patient Experience & De-escalation Offer hospitality (water/coffee), give wait-time updates every 10–15 minutes Maintain HIPAA discretion at the desk and on calls De-escalate upset patients calmly and escalate to leadership when needed; document objective facts Daily Reporting (must be comfortable with numbers) Begin-of-Day report (by ~10:30am): consult totals, confirmed/unconfirmed, patients with balances due End-of-Day report: tomorrow’s consult readiness + today’s consult outcomes and financial snapshot (collected totals, balance collections, notes) Requirements 2+ year experience in medical/dental/aesthetic front desk (preferred, not required if strong fit) Strong communication, professionalism, and customer service mindset Accurate data entry + comfort handling payments and sensitive information (HIPAA) Ability to multitask in a busy environment and follow SOPs closely Tech comfortable: EMR/CRM + phones/texting systems(Nextech/Weave experience is a plus) Preferred Qualifications Bilingual Spanish (highly preferred) Experience with consult-driven practices (plastics, med spa, dermatology, dental) Proven consistency with confirmations, collections, and documentation Benefits Health insurance / PTO / sick time Employee discounts on services/products Growth path: Senior Front Desk / Lead Front Desk / Front Desk Manager Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Contract Pay: $24.00 - $32.00 per hour Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Experience: Front desk: 2 years (Required) Ability to Commute: New York, NY 10036 (Preferred) Ability to Relocate: New York, NY 10036: Relocate before starting work (Preferred) Work Location: In person

We are looking for a professional, friendly, and organized Front Desk Receptionist to join our new office. As the first point of contact for our office, you will play a crucial role in creating a positive experience for our new patients. Well spoken is a must! Key Responsibilities • Greet and welcome guests as soon as they arrive at the office., • Answer, screen, and forward incoming phone calls while providing basic information when needed., • Manage the front desk by handling incoming/outgoing mail and maintaining a tidy reception area., • Perform clerical duties such as filing documents into our system, photocopying, etc., • Checking claims. Knowledge of office software, NO FAULT procedures with car accidents, car insurances, liens, etc.

Office Maintenance: • Stock kitchen and office supplies, load/unload dishwasher, manage restocking (e.g., paper towels, snacks)., • Tidy and clean the office; assist in receiving/sending mail., • Reception duties, • Conference room setup (keep rooms stocked, accept invites, and manage calendars for events)., • Tracking office supplies, placing orders, and maintaining logs., • Answer and transfer phone calls; handle FedEx labels, couriers, and vendor communications., • High proficiency in:, • Microsoft Office Suite: Excel, Outlook, Teams, OneNote., • Hours: 7:30AM - 4:30PM (some flexibility)., • Professional, presentable, hardworking, and detail-oriented., • Willing to go above and beyond; proactive "go-getter" mentality., • Strong communicator; must facilitate interactions with vendors, couriers, and office staff.

The Receptionist/Assistant Coordinator answers the main admission phone lines, set up interviews for the offices, takes messages, and directs callers to voicemail inboxes as needed. They also distribute daily email messages to the appropriate staff. Serving as a host to great potential new hires, and coordinator manages visit requests and supports the Assistant Director of Encore Business Group They prepare and send visit confirmations, assemble visit packages while maintaining inventory, and generate after-interview letters from the counseling staff. The coordinator maintains a welcoming environment in the Admission reception area, including managing paperwork, email, and supplies.

Front Desk / Receptionist (Hospitality) We are looking for a friendly, highly communicative, and responsible Front Desk Receptionist to join our hospitality team in New York. This role is perfect for someone who genuinely enjoys talking to people, knows how to stay organized, and can handle multiple tasks with a calm and positive attitude. Responsibilities: • Welcoming guests and providing a warm, professional first impression, • Check-in and check-out procedures, • Communicating with guests in person, by phone, and via email, • Working with reservations and guest data, • Maintaining daily reports and basic documentation, • Using Excel for tracking, reporting, and internal records, • Coordinating with housekeeping and management, • Handling guest requests and resolving minor issues professionally Requirements: • Excellent communication skills and friendly personality, • Strong customer service mindset, • Excel knowledge is mandatory, • Punctuality and reliability, • Ability to multitask and stay organized, • Comfortable working in a fast-paced environment, • English required (additional languages are a must) 📍 Location: 125 Bowery 🕒 Schedule: Shift-based (7AM-3PM; 3PM-11PM) (Mn-Th; Th-Sun) If you enjoy meeting new people, staying organized, and being the face of a hospitality brand — we’d love to hear from you.