Product Operations Tooling Analyst
1 day ago
New York
Position: Product Operations Tooling Analyst Location: New York, NY 10112 Duration: 7 Months Job Type: Temporary Assignment Work Type: Onsite Shift Timings: Mon-Fri (9:00 AM 6:00 PM) Pay Rate: $ 27.00/hr-32.00/hr Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a media and entertainment company that develops, produces, and markets entertainment, news, and information. It owns and operates a portfolio of news and entertainment television networks, a motion picture company, television production operations, a television stations group, theme parks, and a suite of Internet-based businesses. Qualifications: Must have minimum 4 years of experience in tooling, operations or systems analyst role working with Airtable including admin-level capabilities, integrations and automation features. Must have advanced Airtable skills including: • Configuring relational database design, interfaces and user experience design., • Experience scaling Airtable across multiple teams and org-wide deployments, • Strong understanding of Airtable limitations and performance optimization., • Ability to debug workflows and optimize systems., • Must have excellent communication and collaboration skills; able to translate complex tooling setups into understandable terms for diverse stakeholders across many levels., • Minimum 2 years of experience in Product, Technology or Media., • Proven experience working with Atlassian including Jira and Confluence., • Strong requirements gathering and process mapping skills., • Superb written and verbal communication, presentation and meeting facilitation skills. Responsibilities: • Collaborate with Product, UI/UX Design, PMO and Engineering teams to manage and optimize Airtable, Atlassian (Jira, Confluence) and SharePoint tools for Product and Tech cross-team workflows including but not limited to Intake, Prioritization, Planning, Delivery and Reporting., • Own the operational setup, provisioning, maintenance, troubleshooting, and issue resolution of these tools ensuring they are consistently available, reliable and ready for teams to use., • Build scalable interfaces using Airtable Interfaces for different stakeholder groups., • Implement automations using Airtable Automations and integrations (e.g., Slack, Jira, APIs)., • Optimize performance, usability and data integrity across bases., • Develop and maintain clear documentation and training materials for tooling to support change management and adoption of small continuous improvements and larger scale changes across a team of +300 for Product and +3500 for all of Global Streaming., • Act as the point person for tooling-related questions, troubleshooting and best practices., • Translate diverse, cross-functional stakeholder requirements into scalable tooling solutions., • Provide support to the Product organization through organizing and standardizing team onboarding and learning and development materials to empower Product & Design. TekWissen® Group is an equal opportunity employer supporting workforce diversity.