Sales Associate Cashier
5 days ago
New York
Job Description We are hiring Sales Associates / Cashiers who are dependable, self-sufficient, and committed to delivering a calm, professional, and hospitable customer experience. This role requires strong attention to detail, composure under pressure, and the ability to balance customer care with sales performance. You are expected to take initiative daily — from small tasks that keep the store running smoothly to larger projects that improve operations and customer experience. Key Responsibilities • Provide warm, attentive, and professional customer service from greeting through checkout, • Effectively upsell and recommend complementary products while maintaining excellent customer care and trust, • Operate POS systems accurately and handle cash/card transactions responsibly, • Maintain composure, focus, and efficiency during high-volume or fast-paced periods, • Remain on your feet for extended periods and perform physical tasks throughout the shift, • Lift, move, and stock inventory items weighing up to 20 lbs, • Maintain cleanliness, organization, and presentation of the sales floor and back-of-house areas, • Restock shelves, rotate inventory, and support merchandising standards, • Retain working knowledge of herbs, teas, supplements, oils, and functional products, • Protect confidentiality of customer data and internal/upper management information, • Take initiative on daily tasks and special projects, from small details to larger operational needs, • Communicate customer feedback, sales trends, and improvement opportunities to management Who You Are • Physically capable, dependable, and reliable, • Calm, composed, and focused under pressure, • Kind, compassionate, and genuinely hospitable, • Sales-aware and comfortable recommending additional products in a helpful, non-pushy way, • Focused and disciplined, not easily distracted or discouraged, • Detail-oriented with strong follow-through, • Self-motivated and proactive, always looking to improve performance and store standards, • Professional, punctual, and trustworthy, • Discreet and respectful of confidentiality, • Comfortable following structure, standards, and expectations, • Able to work independently while contributing positively to team goals