TLC Hospitality LLC

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• PostNet

  

  Part Time Retail Customer Service Representative

  3 days ago

  $17.5 hourly

  Part-time

  Bushwick, Brooklyn

  Benefits:401(k)401(k) matchingCompetitive salaryEmployee discountsFree uniformsOpportunity for advancementTraining & developmentRetail Customer Service Representative - Benefit and PerksCompetitive CompensationHard work, collaboration & on the job trainingPotential to grow within the organizationA PostNet Retail Customer Service Representative is responsible for assisting customers with store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. In addition to other duties as assigned.The Ideal Retail Customer Service Representative Candidate Will Have:Previous customer service or sales experience in a retail environmentShipping and/or Printing experience preferredExceptional customer service skillsAbility to translate customer requirements into final products or servicesAssist in handling customer complaints and problems in a professional mannerMultitasking – must have the ability to simultaneously process multiple tasksAbility to work efficiently in a fast paced environmentSelf StarterEffective verbal and written communication skillsStrong attention to detailOutstanding time management and organizational skillsAssociates Degree minimum or equivalent experience requiredProficient with Microsoft Office applications, Google Suite, Windows operating system, and Canva ProSome supervisory skills preferredDual Language preferred ( Spanish/ English), but not requiredMandatory Saturday Shift ( 4 hours)Must be available minimum 22 hours per week, up to 28 hours per week, based on store operating hours.Retail Customer Service Representative - Daily Tasks:Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise ownerAssists customers with their product and service need in person, through email, and by phoneProcesses customer sales through the point-of-sale systemUp-sells, cross-sells, and actively participates in marketing and promotional initiativesAssists management in maintaining, ordering, and stocking inventory & storeMaintains the center consistent with established standards & cleanlinessInteracts with UPS, FedEx, DHL, + USPS couriers, vendors, and all store staffSorts, deposits & maintains mail + packages for private mailboxesCaptures, complete tasks, and organizes Virtual MailMaintain stores areas clean and tidy, manages paper area, in addition to shredding & waste disposal systemRetail Customer Service Representative - Role Requirements:Must be able to stand behind a sales counter for extended periods of timeMust be able to lift at least 50 poundsMust be able to communicate clearly with customers by email, by phone, and in-personMust perform all duties in a safe and efficient mannerCompany OverviewSince 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.PostNet has nearly 700 locations across North America, Central America, South America, and Africa.At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities. Apply today!Compensation: $17.50 per hour At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

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• Fifth Ave Agency

  

  Client Service Representative

  23 days ago

  $50000–$70000 yearly

  Full-time

  Manhattan, New York

  We’re looking for a motivated Client Service Representative to join our growing team! If you’re a people person who enjoys building relationships, solving problems, and working in a fast-paced environment, this is an excellent opportunity to develop professionally while gaining hands-on experience. No prior experience is required—we provide comprehensive paid training, ongoing mentorship, and a clear path for career advancement into leadership and management. What You’ll Do Build and maintain strong relationships with new and existing clients. Provide exceptional customer service and support throughout the client experience. Educate clients on products and services to ensure the best solutions for their needs. Collaborate with teammates to achieve individual and team goals. Assist with account management and client retention. Participate in daily coaching, leadership development, and professional training. What We’re Looking For Excellent communication and interpersonal skills. Positive attitude and strong work ethic. Coachable with a willingness to learn. Strong problem-solving and organizational abilities. Team-oriented with a student mentality. Ability to thrive in a fast-paced, goal-driven environment. What We Offer Paid training and ongoing mentorship. Competitive compensation with performance-based incentives. Clear opportunities for advancement into leadership and management. Supportive, energetic, and team-focused culture. Professional development and business training. Recognition, team-building events, and networking opportunities. Ideal Backgrounds Include: Customer service Hospitality Retail Restaurant industry Sales Recent college graduates

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• private concierge services

  

  Front Desk Agent

  29 days ago

  $25–$28 hourly

  Full-time

  Manhattan, New York

  We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure. To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment. Front Desk Agent Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabilities. Operating switchboard and assisting with inquiries. Assisting the reservations manager with taking reservations. Collaborating and communicating with other internal departments to ensure guest satisfaction. Complying with company procedures and safety policies. Performing duties on a daily checklist. Front Desk Agent Requirements: High school diploma or suitable equivalent. 1+ years of front desk agent experience preferred. Well-groomed, professional appearance. Outstanding written and verbal communication skills. Team player. Physically agile, and able to stand for extended periods. Available to work shifts, over weekends, and on public holidays.

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• IDEAL

  

  Mandarin/Cantonese Speaking Customer Representative

  1 month ago

  Full-time

  Brooklyn Heights, Brooklyn

  Bi-Lingual Customer Support Specialist (Mandarin/Cantonese Speaking) Full-Time | New York, NY | $17 - $20/hour About Ideal CDPAP At Ideal CDPAP, we're redefining what it means to deliver exceptional home care support in New York State. As a trusted PPL facilitator for the Consumer Directed Personal Assistance Program (CDPAP), we empower families to take control of their loved ones' care by enabling them to choose their own caregivers, including family members and close friends. What sets us apart? Our people. With a multilingual team fluent in over 14 languages, we connect with New York's diverse communities in the languages they speak and the cultures they live. Position Overview We're looking for a Customer Support Specialist to join our team! In this outbound-focused role, you'll work directly with the members we serve. You'll make calls to ensure compliance, resolve issues, and provide general support to consumers and their Personal Assistants (PAs). Your work will ensure families receive uninterrupted care. Responsibilities Conduct outbound calls to Consumers and Personal Assistants to ensure program compliance and continuity of care. Follow up on documentation requirements, scheduling needs, and onboarding tasks. Monitor and support EVV (Electronic Visit Verification) compliance through regular outreach. Audit Consumer and Personal Assistant profiles to ensure accuracy and completeness. Document all interactions and outcomes accurately in our systems. Provide support to consumers who need assistance registering a new Personal Assistant. Escalate issues to management as needed and collaborate with team members to resolve complex cases. Qualifications Strong verbal and written communication skills Bilingual or multilingual preferred Ability to make high-volume outbound calls with professionalism and empathy Excellent organizational skills with strong attention to detail Ability to multitask, prioritize, and meet deadlines in a fast-paced environment Basic computer proficiency (email, spreadsheets, CRM/database systems) Reliable, self-motivated, and comfortable working independently Previous experience in customer service, call center, or healthcare coordination is a plus What We Offer Competitive pay: $17 - $20 per hour based on experience Employer-funded healthcare Commuter benefits program Paid time off Schedule & Location Job Type: Full-Time Schedule: Monday through Friday, 9:00 AM to 5:00 PM Location: In-office Brooklyn

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• Nourish

  

  Strategic Account Manager

  21 days ago

  New York

  Job DescriptionAbout Us Health is the most important thing in life, and the American healthcare system is completely broken - poor outcomes, high cost, bad patient experience. We're building a new system from the ground up. Our mission is to improve people's health by making it easy to live a healthy lifestyle. Nourish is the country's largest dietitian-led metabolic health clinic. We're an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems. In 2026 we raised a $100M Series C, bringing total funding to $215M. The round was led by Menlo Ventures, with participation from Thrive Capital, Index Ventures, J.P. Morgan Growth Equity Partners, Maverick Ventures, Y Combinator, BoxGroup, Atomico, Daybreak, and Operator Partners. Learn more about our Series C here: Nourish Blog, Bloomberg, Fierce Healthcare, Digital Native, The Pulse Podcast. This is not a job for everyone. We hold an extremely high bar because we believe talent density is our biggest competitive advantage. We're looking for people who actively choose hard, ambiguous problems, who run toward unglamorous work, give and receive candid feedback, and bring relentless resilience without the ego. Our work is important, but we are not self-important. We do this because we're solving one of the hardest problems in the world, and the problem matters. If that's you, we disproportionately reward it. About the Role As a Strategic Account Manager (SAM), you'll be a founding member of a new sales motion shaping strategy and execution of how Nourish unlocks health system access for our growing field sales team. You'll own a territory end-to-end — building your target list from scratch, landing meetings with service line leaders (the physician and operator dyads who control referral access), and turning those relationships into durable referral channels for Nourish dietitians. This is a 0→1 role. We have strong evidence that in-system relationship-building dramatically amplifies the performance of our field team, and we're investing in a team to do help us execute at scale today. This person will report into our Chief of Staff, GTM. This role is full-time and open to NYC-based or remote candidates. ~50% travel is expected to be in-person with health system partners across your territory. Key Responsibilities: • Own territory strategy end-to-end – Build and maintain a target list of service line leaders across health systems in your territory. Prioritize where to focus, sequence your approach, and re-underwrite every few weeks as new intel comes in. You decide where the wedge is., • Open doors into complex health systems – Land meetings with service line leaders through a mix of cold outbound, in-person regional presence, and reference-based outreach. Work existing relationships, third-degree connections, and internal intel from Nourish's field team to break into accounts that have been closed to us., • Sell service line leaders on Nourish as a clinical partner – Run deep discovery on each system and service line: incentive structures, decision dynamics, and the problems leaders are actually trying to solve. Position Nourish's field team as a service line asset, diligence the minimum viable path to referrals, and challenge customers when they stall., • Own the service line leader relationship over time – Maintain trust long after launch. Counsel leaders on how to hit their own incentives, bring data and perspective to stalls, and be the consultative partner on how the relationship expands over time., • Operationalize access and own implementation – Serve as the cross-functional QB post-commitment. Define the rollout plan, clear system-specific blockers (EHR workflow, top-down comms, clinic manager alignment), and run down internal requirements with the right Nourish stakeholders. Hand off to the field team with full context on expectations and risks., • Build and iterate on the SAM playbook – Identify what's working in real time and feed it back into pitch materials, territory templates, and handoff protocols that every future SAM will use.We'd love to hear from you if:, • You have 6–12 years of experience, the majority in quota-carrying B2B sales in healthcare, with a minimum of 2 years selling into healthcare — extra points if you've sold into health systems or physician groups., • You're a top-quartile sales performer in a complex, multi-stakeholder healthcare environment and can speak fluently to P&L owners about the economics of a service line., • You have clear evidence of zero-to-one work in your current role: opened a new territory, landed a first logo in a new segment, or sold to more senior buyers than your JD asked for., • You have strong executive presence and are comfortable selling to VPs, service line leaders, and department heads — challenging customers when things stall, handling objections by reframing, and earning trust by being useful rather than easy., • You're a consultative seller who engages with the person across the table as a partner — bringing data, counseling leaders on their incentives, and owning relationships permanently rather than handing them off., • You're energized by 0→1 work and ambiguity, excited to build the playbook as you execute against it, and scrappy and operationally excellent enough to manage a full funnel of moving pieces on your own., • You're highly collaborative and cross-functional, working closely with field sales, operations, product, clinical, and Enterprise BD to make sure your wins translate into real referral volume downstream.More Information The Nourish Bar Our Values How We Work Comp Philosophy Benefits Please note that you must be legally authorized to work in the U.S. for this position.

• iShare Inc

  

  Account Manager - Sports & Gaming Client

  22 days ago

  New York

  Job DescriptionLocation: NYC Metro area Reports To: VP, Head of Sports & Gaming Base Salary range - $185k to $205K plus annual bonus target Role Overview We are seeking a highly motivated Account Manager to drive growth, manage key relationships, and ensure delivery excellence across the Sports & Gaming portfolio. The individual will be responsible for owning client accounts, deepening relationships with senior stakeholders, expanding scope across Analytics & AI, Data Management, Digital Engineering, F&A, CX Ops, and ensuring alignment with client needs. Key Responsibilities • Account Management & Growth, • Serve as the primary relationship manager for assigned Sports & Gaming clients (e.g., leagues, teams, sportsbooks, game publishers)., • Drive pipeline development, proposals, and renewals in collaboration with sales and delivery teams., • Sales & Business Development, • Drive revenue growth through expanding existing accounts with new solutions and services., • Build and maintain a healthy pipeline, ensuring disciplined tracking, forecasting, and closure., • Lead proposal development, commercial negotiations, and deal closures., • Meet or exceed quarterly and annual sales targets., • Client Engagement & Advisory, • Build trusted advisor relationships with C-level and senior stakeholders in sports leagues, gaming operators, and media companies., • Delivery Oversight, • Partner with delivery leaders to ensure high-quality, on-time execution of ongoing programs., • Monitor client satisfaction and proactively address any issues or risks.Qualifications, • 10+ years of experience in client-facing roles such as account management, consulting, or business development, ideally in Sports, Gaming, Media, or adjacent industries., • Experience managing large accounts and actively driving growth; prior P&L ownership considered an advantage., • Proven ability to engage with CXO and VP/Director-level stakeholders to frame business problems, shape solutions, and drive adoption., • Knowledge of the Sports & Gaming domain (leagues, sports betting & iGaming, and video gaming & eSports) highly preferred., • Strong understanding of data, analytics, AI/ML, and digital transformation in the context of fan engagement, ticketing, sponsorship, media & broadcasting, and game operations (on-field)., • Commercial orientation with experience supporting sales pursuits, RFP responses, proposals, and contract negotiations., • Strong communication and presentation skills with the ability to deliver at the executive level., • Demonstrated success in leading cross-functional and global delivery teams while ensuring client satisfaction., • Willingness to travel (3040%) to client locations, league offices, and major events., • Bachelors degree required; MBA or equivalent preferred.

• Fooda

  

  Strategic Account Manager

  17 days ago

  New York

  Job DescriptionWho We Are: Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something. Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 45 cities with over 100 million meals served and continue to grow rapidly. Powered by technology and a network of 3,500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day. Position Overview The Strategic Account Manager is the dedicated leader responsible for the success of Fooda’s largest and most strategic client partnerships. This role owns the overall health, outcomes, and growth strategy across a portfolio of clients and locations, while partnering closely with onsite and operational teams to ensure consistent, high-quality execution. This is a highly visible, field-forward leadership role that blends client ownership, operational oversight, and data-driven decision-making. Strategic Account Managers are expected to maintain a regular onsite presence with their clients and teams, spending time in locations each week to build trust, understand operations firsthand, and proactively support success. Regional travel of approximately 25% is expected to support portfolio locations, client relationships, and team development. What You’ll Be Doing • Own the overall performance and outcomes of a portfolio of strategic client locations, partnering with onsite teams on execution., • Serve as the primary day-to-day client contact, ensuring proactive communication, issue resolution, and high satisfaction., • Maintain a regular onsite presence across your portfolio, using time in the field to build relationships, assess performance, and support teams., • Lead the planning and execution of Client Business Reviews, aligning internal teams and client stakeholders around performance, insights, and forward-looking strategy., • Analyze operational, financial, and usage data to identify trends, risks, and growth opportunities; translate insights into clear, actionable recommendations., • Identify and support upsell and expansion opportunities within existing client portfolios, working closely with Sales and Operations., • Collaborate cross-functionally with Sales, Restaurant Partnerships, Market Operations, and Finance to deliver a cohesive client experience., • Provide guidance and oversight to any dedicated onsite or program support resources aligned to your portfolio, ensuring clarity of roles and consistent standards., • Drive continuous improvement by identifying process gaps and opportunities to scale effectively., • Monitor account-level financial health (e.g., budget alignment, performance vs. plan, receivables) and escalate risks or opportunities as needed. Who You Are • You have 4–6 years of experience in strategic account management, client operations, or multi-location support — ideally in a service, hospitality, or tech-enabled environment., • You’re a proactive relationship builder who anticipates client needs and brings insight, not just updates., • You’re comfortable working in the field, spending time onsite with clients and teams and traveling regionally as needed., • You’re highly data-driven and use metrics, dashboards, and reporting to guide decisions and client conversations., • You’re organized and confident managing complexity across multiple locations, stakeholders, and priorities., • You’ve led or influenced teams before and know how to guide others through clear expectations and accountability., • You’re a strong communicator who can contribute confidently to executive-facing conversations and guide teams through change., • You collaborate naturally across functions and know how to move work forward through influence., • You’re comfortable in Excel and internal systems and use data to drive clarity and improvement.What We’ll Hook You Up With:, • Competitive base salary, bonus plan, and stock options, based on experience, • Comprehensive health, dental and vision plans, • 401k retirement plan with company match, • Paid maternity and parental leave benefits, • Flexible spending accounts, • Company-issued laptop, • Daily subsidized lunch program (ours!) Must be authorized to work in the United States on a full-time basis. No recruiters please.The salary range for this role is between $60,000- $85,000 and is dependent on a number of factors, including but not limited to work experience, training, location, and skills. Powered by JazzHR MT1d8Ykina

• AccrueTalent

  

  Founding Account Manager

  19 days ago

  New York

  Job Description Fast-growing Series A fintech startup backed by top-tier investors that is redefining how modern businesses manage and move money. Building the financial operating system for the next generation of companies, corporate cards, expense management, and financial operations that actually work the way finance teams think. About the Role Hiring first Account Manager. Not a CSM. Not an onboarding specialist. A revenue owner. This is a founding role — the person hired will build the AM function from scratch, own the expansion motion, and set the standard for how the company grows with its customers. You will work directly with the co-founders and have a real seat at the table from day one. If you love the relationship-building and expansion side of sales more than hunting new logos, if you get energized by uncovering upsell opportunities, deepening customer relationships, and turning happy customers into bigger customers, this role was built for you. What You'll Do • Own and grow a book of existing customers, driving upsell, cross-sell, expansion, and retention, • Build the AM playbook from scratch — processes, frameworks, and systems that scale, • Run QBRs, discovery calls, and executive check-ins to stay close to customer needs and surface growth opportunities, • Partner with product and engineering to translate customer feedback into product improvements, • Prevent churn proactively by diagnosing adoption gaps and demonstrating ROI before problems escalate, • Source and develop your own pipeline within the VC-backed startup ecosystem, • Eventually hire and build out the AM team as the company scales Who You Are • 1-6 years of account management or account executive experience at a fintech company, • Fintech experience is required — experience at companies such as Ramp, Brex, Stripe, Plaid, Rippling, Carta, Mercury, Rho, Mesh Payments, or similar is strongly preferred, • Proven ability to self-source pipeline within the VC-backed startup space — you know how to identify, engage, and develop relationships with founders and finance leaders at venture-backed companies, • Your metrics are real and you're proud of them — quota attainment, NRR, cross-sell numbers, President's Club, • You've thrived in a fast-moving, high-accountability environment where relationship quality directly drives business outcomes, • You think like an owner — you'd rather build a process that handles 100 customers than personally shepherd 10, • You're comfortable with ambiguity and excited by the challenge of building something that doesn't exist yet, • You're based in New York City and excited to be in the office with the team Why This Role You'll be joining at an inflection point, a company with real product-market fit, a customer base that loves them, and a founding team that moves fast and builds with conviction. This is a rare chance to own a function end to end from day one, set the playbook for how the company scales, and grow into a senior leadership role as the company does. Compensation • Base: $90-150K depending on experience, • OTE: $220-300K with strong variable tied to expansion performance, • Meaningful founding-level equity Location New York City, NY To Apply Please send your resume to anna@accruetalent.com