Chelsea Savoy Hotel

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• infinity global concierge

  

  Front Desk Agent

  7 days ago

  $21–$26 hourly

  Full-time

  Manhattan, New York

  We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. You must be personable and have outstanding interpersonal communication skills. Front Desk Agent Duties and Responsibilities • Greet guests with a welcoming smile and friendly demeanor, • Perform all guest check-in and check-out procedures, • Obtain or confirm guest information, assign rooms, activate and distribute keys, etc., • Collect payment for room charges and other fees, • Answer phones and direct calls to appropriate personnel, • Check and send emails, • Make and confirm reservations, • Maintain a clean and tidy workspace at all times, • Inform guests of hotel amenities and offerings, • Be informed and up-to-date on all types of room accommodation and availability, • Communicate with housekeeping, room service and security staff as necessary, • Provide local information on restaurants, special sites, activities, etc., • Resolve customer complaints and problems calmly and effectively, • Notify management of any serious issues that you cannot resolve, • Take and deliver messages for guests, • Store luggage and valuables as needed, • Assist with and book tours and activities for guests, • Maintain a friendly, personable disposition, • High school diploma or GED equivalent preferred, • Previous experience in customer service and/or hospitality industry preferred, • Experience using hotel booking software a plus, • Computer literate and proficient using Microsoft Suite, • Personable and outgoing when dealing with guests, • Professional phone demeanor, • Excellent customer service skills, • Ability to maintain calm, polite, and patient in stressful situations, • Organized and detail-oriented, • Ability to connect with guests and consistently give them a positive customer experience

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• Fidelity Investments

  

  Client Support Specialist - Greater Tri- State Area (REMOTE)

  8 months ago

  New York

  To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: New York City, Roslyn, Plainview, Garden City, Lake Grove, Scarsdale, Chappaqua, Greenwich, CT, Stanford, CT, Fairfield, CT We have an exciting opportunity for a remote, licensed Client Support Specialist in the Greater Tri- State area! While you will work from home, you must reside near the Greater Tri- State area as occasional in-person participation with your peers is an important part of our culture. We offer virtual interviewing and onboarding, as well as access to our virtual training and support. You’ll have full access to work from home capability to support our clients remotely. As a Client Support Specialist, you will be focused on enhancing relationships with our high-net-worth clients who have assets of $250,000 to $1 million, and therefore have complex service and investment needs. In this role, you will help to increase customer loyalty and drive business development opportunities. * Engaging with customers, via inbound calls, responding to their inquiries, and providing product and service level guidance, * Processing customer requests to include options, equities, mutual funds and fixed income trades and other specialized monetary requests * Series 7 required * Series 63 preferred (paid training & support provided) * 2-3 years of previous experience working in the financial services industry * Strong technological savvy and comfort with learning how to use new tools * You have a broad-based knowledge and understanding of general financial planning concepts * Proven customer service, client support and problem resolution skills * Ability to effectively influence others and use consultative skills to enrich the customer experience Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. The base salary range for this position is $50,000 - $76,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of ___ to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Series 07 - FINRA, Series 63 - FINRACustomer Service, Relationship Management, Sales

• Year Up United

  

  Customer Service Fundamentals JOB Training Opportunity

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  New York

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  New York

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• VLICH

  

  Hotel General Manager

  29 days ago

  New York

  Company Description VLICH is a prestigious hospitality brand known for exceptional service, world-class amenities, and a commitment to excellence in guest experiences. Headquartered in Queens, NY, VLICH operates posh properties that cater to both leisure and business travelers. Valuing innovation and collaboration, our team is dedicated to setting industry standards. By combining comfort, elegance, and top-tier management, we create memorable and enriching experiences for our guests. At VLICH, the focus is always on delivering unparalleled service in a dynamic and supportive work environment. Role Description We are seeking a full-time Hotel General Manager to oversee the day-to-day operations of our New York, NY property. As an on-site leader, you will ensure the smooth and efficient management of hotel operations, driving customer satisfaction, optimizing revenue, and maintaining high service standards. Your responsibilities will include overseeing all departments, managing budgets and costs, ensuring compliance with regulatory standards, training and motivating staff, enhancing the guest experience, and representing the hotel in the local community. Qualifications • Experience in General Management and Business Management to lead hotel operations and implement strategic goals effectively., • Expertise in Customer Service to ensure an exceptional guest experience and handle customer inquiries or concerns effectively., • Strong Budgeting and financial management skills to oversee hotel revenue and cost controls., • Knowledge of Food & Beverage operations and hospitality best practices to maintain a high standard of service and quality., • Excellent leadership, communication, and problem-solving abilities., • Ability to work in a dynamic, fast-paced environment while maintaining a customer-focused approach., • Previous management experience in the hospitality industry is essential; bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Core Work Activities: Assisting the Operational and Financial Management of the Property: • Verifies that all brand standards are being maintained in each area of the property., • Verifies that all team members meet or exceed all brand requirements., • Manages the operation of the ALL PROPERTY departments., • Verifies that a viable key control program is in place., • Maintains current licenses and permits as prescribed by local, state and federal agencies., • Manages all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures, • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement., • Complies with all corporate accounting procedures., • Performs required annual Quality audit. Supporting the Management and Development of Departmental Teams: • Stays readily available/approachable for all employees., • Extends professionalism and courtesy to employees at all times., • Leads by example demonstrating self-confidence, energy and enthusiasm., • Assists/teaches team managers scheduling (using Scheduling Tool that you recommend) against guest and hours/occupied room goals. Makes sure that staffing levels are appropriate to exceed guest expectations., • Sets clear performance expectations with the Owner., • Assists team supervisors with constructive coaching and counseling., • Solicits feedback for continuous improvement. Managing the Guest Experience: • Extends professionalism and courtesy to guests at all times., • Motivates and encourages staff to solve guest and employee related concerns., • Provides excellent customer service by being readily available/approachable for all guests., • Takes proactive approaches when dealing with guest concerns., • Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them. Conducting Human Resource Activities: • Verifies that orientations for new team members are thorough and completed in a timely fashion., • Takes proactive approaches when dealing with employee concerns., • Verifies that property hiring practices and strives for a culturally diverse work place. Performs other duties as assigned and needed.

• Banner Personnel Service, Inc

  

  Business Development Account Manager

  8 days ago

  New York

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• Food52

  

  Account Manager

  27 days ago

  New York

  About the Company Food52 is a next-generation cooking and home company, named one of the World's Most Innovative Companies by Fast Company, with a monthly reach of more than 25 million people. Food52 challenges the models of traditional media and retailers, combining content, commerce, and community around the belief that the kitchen is the heart of the home and that food is the center of a well-lived life. Food52 inspires, informs, and supports its engaged community with recipes, videos, podcasts, events, and a curated selection of well designed, high-quality products. About the Role We’re currently seeking a full-time Account Manager to join our growing Brand Partnership Team in our New York office. This position will join an agile and fast-paced cross-departmental team tasked with driving performance and market results for our brand partners across display, video, social, newsletter, and events. Key Responsibilities: • Key participant in RFP brainstorms; work in tandem with Brand Strategy and Sales lead to craft strategic media plans and pitch decks in a timely and detail-oriented manner, • Supporting an end-to-end presale process, with strong project management skills, • Compiling all marketing materials for all RFPs under $75k, • Partner with Brand Strategy on GTM materials, seasonal pitch decks, and tentpole moment materials, • Consult with cross-functional teams to ensure all aspects of plans are strategically met and can be executed, • Gathering all materials for client meetings, internal meetings, proactive outreach and client requests, • Entering all media plans into agency templates and ensuring IOs are thoroughly checked and signed. Handling any IO revisions with legal/tech teams, • Work in tandem with the Sales team on client correspondence throughout the pre-sale process and help communicate feedback to internal stakeholders. This includes but is not limited to; media plan revisions, specs, production timelines, benchmarks, required assets, etc., • Partner with Sales lead and Brand Strategy to transition sold campaigns with extreme detail to the Client Services Manager to ensure that no sold element slip through the cracks, • Accompanying AE to client meetings, lunches, dinners and events to develop strong client relationships, • Pulling industry articles on a weekly basis and evangelizing most relevant to Sales Team, • Thoroughly understand and contribute to the development of ad product offerings, pricing and packaging, and maintaining profitable margins based on COGs Qualifications and Requirements: • Minimum of 3-4 years’ experience in account management, media planning, or similar digital role, • Experience at a media publisher is a plus, • Extremely detailed and organized, • Excellent written and verbal communication skills, • Flexible and can deal effectively with changes in priorities or ambiguity, • Comfortable with a fast-paced, always-on, start-up environment, • Bachelor’s degree required, • Understanding of digital brand advertising, and branded content Success Metrics The success of this role revolves around the following attributes: • Collaborative: You get things done cross-functionally and believe it’s about the team, not the individual, • Entrepreneurial: You have a passion for content-driven advertising and are obsessed with innovating within the complex media landscape, • High-Energy: You’re infectiously optimistic and resilient, particularly in moments of change, • Analytical: You are a critical thinker who loves to tell compelling stories through data and campaign analytics, • Client-First: You love working with and delivering for clients whether that be campaign optimizations, post campaign analytics, ad server quality and tag management., • Meticulous: You’re detailed and thoughtful in your approach, understanding the little things can help drive the success of programs Compensation The compensation for this role is $85,000 to $100,000. The range provided is based on what we reasonably expect to pay for this job as of the time of posting. The actual salary offered will be determined based on multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, geographical location, and other job-related factors permitted by law. EEO Statement Food52 is proud to be an equal opportunity workplace, providing equal employment and advancement opportunities to all team members. We evaluate candidates without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics as required by law and as a matter of our company values.

• Ajulia Executive Search

  

  Customer Service Coordinator(Manufacturing)

  14 days ago

  New York

  Customer Service Coordinator (Manufacturing) • Cross-check invoices with purchase orders and delivery receipts., • Ensure pricing accuracy: Confirm unit prices, discounts, taxes, and totals match agreed terms., • Dealing with accounts, bill of lading etc. Are you looking to make a career change to a stable company? This exciting opportunity offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance and paid PTO.Does this position match your future career goals?Then this opportunity could be the right fit for you. Why should you apply? • Growth Opportunities, • Great Pay, • Excellent Benefits Responsibilities: • Keep records of customer interactions, process customer accounts and file documents., • Responding promptly to customer inquiries., • Communicating with customers through various channels., • Client Interaction: Act as the main point of contact for clients, addressing inquiries and resolving issues promptly to ensure customer satisfaction., • Order Management: Process orders accurately and coordinate with production and logistics teams to ensure timely delivery., • Communication: Maintain clear and effective communication with clients regarding product specifications, order status, and any changes or updates., • Documentation: Maintain accurate records of client interactions, transactions, and feedback for continuous improvement., • Acknowledging and resolving customer complaints., • Process purchase orders in accordance with company policies and timelines., • Validate bills of lading to ensure proper shipment documentation., • Coordinate with the traffic department to confirm logistics and resolve transportation issues., • Partner with buyers and sales reps to address customer inquiries and resolve discrepancies., • Maintain organized and up-to-date customer files and order records. Qualifications: • High School Diploma., • 2+ years of experience in billing, order management, or account support., • B2B, • Exceptional attention to detail, especially with financial and shipping documents., • Strong organizational and communication skills., • Proficiency in billing software and Microsoft Office Suite (Excel, Outlook, Word)., • Ability to thrive in a fast-paced, cross-functional team environment., • Proficient in MS Office Suite, • Strong leadership qualities Jasleen Kaur Ajulia Executive Search is a search firm specializing in Manufacturing, Finance, IT, Legal and Pharmaceutical positions. This is a confidential search for one of our preferred clients. It is a direct hire position that includes competitive compensation and full comprehensive benefit package. #ZR