Harrison
• Work with carriers to ensure shipments are dispatched, loaded, and emptied in a timely manner., • Ensure all logistics activities accurately reflect the actual times the work transpired., • Understand all customer requirements and implement plans to meet service expectations., • Be familiar with the geographic service areas and the industry-standard rates applicable to each., • Respond to all customer inquiries—both internal and external—regarding loads, services, or billing information., • Source new customers by developing leads and cold-calling potential clients., • Create, develop, and maintain strong business relationships with customers., • Continuously increase and maintain an understanding of current market conditions and business trends., • Manage and negotiate rates based on current market demand., • Thoroughly understand the complexities and rapid changes in the freight industry, and use this knowledge to better serve the existing client base. Requirements: The successful candidate will have 6months to 2+ years of experience in Sales, Supply Chain/Logistics, Customer Service, or Customer Relationship Management. They should possess a high energy level, a positive attitude, keen attention to detail, and the ability to thrive in a high-pressure environment. • Proficient in Excel, Microsoft Office products, and transportation industry software., • Strong accuracy in data processing, including the ability to reconcile work, follow up, and correct errors when needed., • A confident, self-directed individual who can identify and resolve problems independently., • Excellent interpersonal skills with the ability to interact professionally with a wide range of internal and external stakeholders., • A proactive approach to improving operational efficiency driving updates in software and processes to enhance accuracy and reporting.
Shifali ShuklaActive 1 month ago
