••••
- Work with carriers to ensure shipments are dispatched, loaded, and emptied in a timely manner.
- Ensure all logistics activities accurately reflect the actual times the work transpired.
- Understand all customer requirements and implement plans to meet service expectations.
- Be familiar with the geographic service areas and the industry-standard rates applicable to each.
- Respond to all customer inquiries—both internal and external—regarding loads, services, or billing information.
- Source new customers by developing leads and cold-calling potential clients.
- Create, develop, and maintain strong business relationships with customers.
- Continuously increase and maintain an understanding of current market conditions and business trends.
- Manage and negotiate rates based on current market demand.
- Thoroughly understand the complexities and rapid changes in the freight industry, and use this knowledge to better serve the existing client base.
Requirements:
The successful candidate will have 6months to 2+ years of experience in Sales, Supply Chain/Logistics, Customer Service, or Customer Relationship Management. They should possess a high energy level, a positive attitude, keen attention to detail, and the ability to thrive in a high-pressure environment.
- Proficient in Excel, Microsoft Office products, and transportation industry software.
- Strong accuracy in data processing, including the ability to reconcile work, follow up, and correct errors when needed.
- A confident, self-directed individual who can identify and resolve problems independently.
- Excellent interpersonal skills with the ability to interact professionally with a wide range of internal and external stakeholders.
- A proactive approach to improving operational efficiency driving updates in software and processes to enhance accuracy and reporting.
- Experience
- Required
- Languages
- English – Advanced
- Employment
- Full-time
- Salary
- $15 – $20 hourly
700 1st Street, 07029, Harrison
DispatcherHarrison
Logistics • 51-250 Employees
Hiring on JOB TODAY since July, 2025
East West Hauling is a reliable and fast-growing freight and logistics company specializing in efficient dispatch and transportation solutions. We connect shippers with trusted carriers and manage every load with care, speed, and profession
Shifali ShuklaActive 1 month ago
Are you hiring?
Hire nowPost a job and hire