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• Resillion

  

  PART TIME / ON-CALL Mastering QC Operator- New York

  6 days ago

  New York

  Job DescriptionCompany Description Resillion is a strategic partner for quality assurance. We offer worldwide services on the field of quality technology, testing, conformity, interoperability and assurance, from initiation to launch - for the software system, cybersecurity, the device, digital products and media content. With a passion for quality, Resillion provides end-to-end solutions to support customers in their strategic digital initiatives and offers a holistic approach for both software and hardware. Via our office in Europe, the United Kingdom, the USA, India and China, we bring together more than 500 experts who are committed to success. We combine the best human and artificial intelligence (AI) on advanced solutions for quality technology in the liver. Resillion offers deep sector knowledge and works together with the world's leading companies in telecom, media, energy & utilities, health care, finance and consumer electronics. Job Description • Set up playback devices, QC bays and monitors/ scopes according to established specifications., • Verify correct format, aspect ratio, audio configuration and file metadata based on client specifications and previous title history., • Take accurate line count and video/ audio measurements using industry standard waveform scopes and audio meters., • Perform thorough mastering level quality control inspection noting any and all audio/ video impairments and anomalies., • Ensure reports are consistent and accurate across all previous versions of a given title, which may require tracking new anomalies back to original sources and other aspect ratios/ formats., • Troubleshoot any technical issues with playback of assigned jobs., • Provide additional information regarding a particular job or specific anomaly as needed., • May be required to perform other duties as needed (including, but not limited to: file transmission and data management, training other operators, client review sessions, etc.)Qualifications, • Solid understanding of a wide variety of film, video and audio impairments and their underlying causes., • Extensive experience with all SD and HD formats and timecode 2K, UHD and 4K and HDR-10 and Dolby Vision experience a huge plus., • Extensive experience with any and all file-based workflows (including, but not limited to Tiff, DPX, J2K, ProRes, IMF packages)., • Solid Clipster proficiency including building. cp files and understanding of timeline output settings/ bin clip properties, • Experience with ColorFront Transkoder for QC or Production a plus, • Abilitiy to read and understand MaxFaLL and MaxCLL HDR reports., • Superior attention to detail and accuracy., • Ability to think in a logical and organized manner and work efficiently under tight deadlines with minimal supervision., • Strong computer, scientific, and organizational skills, • Excellent communication (oral and written) and attention to detail, • Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude, • Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies Basic Minimum Qualifications: • 3 to 5 years’ experience as a Mastering Quality Control operator, working in a professional Post Production facility or studio., • Authorization to work in the United States indefinitely without restriction or sponsorship. Additional Information Location: New York, NY Employment Type: Part-Time- On as needed basis Schedule: Swing Shift Salary: $25.00-28.00 Per Hour

• 9fin

  

  Account Management Director

  9 days ago

  New York

  Job Description About 9fin The world's largest asset class, debt, operates with the worst data. Technology has revolutionized equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it’s in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered. Our mission is to change this. 9fin's proprietary technology delivers fast and comprehensive financial, credit, legal & ESG analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time. Our fast growing list of clients include 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms. Position Overview We are looking for an Account Management Director to lead and inspire a team of 6–8 high-potential account managers. This is a frontline leadership role where your decisions directly shape revenue growth, team performance, and customer success. You'll combine hands-on coaching with disciplined pipeline and forecast management, building a culture of accountability and high achievement. For the right candidate, this is a chance to leave your mark on a growing business, accelerate your career, and play a key role in scaling a world-class sales organization. What You'll Do Drive Revenue Results * You will be accountable for ensuring your team consistently achieves quota, with your success measured through team performance * Implement strategies and tactics that translate directly into strong client relationships, client retention and revenue growth Pipeline & Forecast Management * Run disciplined weekly pipeline and forecast reviews with each team member, ensuring accuracy, risk assessment, and deal progression Talent & Performance Management * Lead recruitment and hiring for open positions, including candidate evaluation and selection * Refine and implement onboarding process for new team members, including training on how to deliver platform demos, interrogate usage metrics, prepare and run client reviews and learn account management methodologies * Manage performance through structured reviews, goal setting, and improvement plans Leadership & Culture * Act as trusted coach and mentor while maintaining accountability for results * Remove obstacles and provide resources that enable team success What You'll Bring Management Experience * 5+ years of Account management experience leading teams of 5+ individual contributors * Proven track record of developing high-performing AM professionals and achieving team targets Sales Expertise * 8+ years of B2B AM experience with consistent quota achievement * Deep understanding of relationship building, client and pipeline management, forecasting, and AM methodologies Leadership Skills * Strong coaching and people development capabilities with high emotional intelligence * Excellent communication skills for internal teams and external stakeholders Technical Proficiency * Experience with CRM systems (Salesforce preferred) and usage analytics platforms * Data-driven approach to performance analysis and decision-making Our benefits We’re a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Finance & Insurance * Salary: $210,000 + competitive OTE * Equity options * 401(k) (9fin pay 3%, employee contributions are uncapped) * Private Health Insurance, with Dental and Vision * Paid sick leave * Disability Insurance (New York) * Commuter Benefit Time off * 25 vacation days per year * Local public holidays (with the ability to exchange them for alternative days) * Hybrid working model * Work abroad for up to 3 months a year * 1 month paid sabbatical after 5 years of service * Enhanced parental leave & flexible working arrangements available Training & Culture * Professional learning and development budget * Bi-annual team socials * Summer and Winter company-wide social events 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another.

• BENEFIT QUEST

  

  Personal Lines Insurance Account Manager

  13 days ago

  New York

  Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Dental insurance, • Health insurance, • Paid time off, • Training & development, • Vision insurance Position Overview Benefit Quest is seeking a dynamic and experienced Account Manager to join our growing team. Will be responsible for building and maintaining strong relationships with clients, providing guidance on personal lines insurance offerings, and ensuring the delivery of exceptional service. This role requires a strong understanding of the Personal Lines market, excellent communication skills, and a passion for delivering value to clients. The Account Manager will collaborate with internal teams and external partners to develop and implement effective strategies that enhance the overall experience for our clients. Personal Lines Account Manager Key Responsibilities We are seeking a highly organized, client-focused Personal Lines Account Manager to oversee and service a growing book of personal lines insurance business. This role requires a proactive, detail-oriented professional with experience in home, auto, umbrella, and other personal lines products. Key responsibilities include: • Account Management: Manage a personal lines book of business, including policy renewals, endorsements, cancellations, and daily servicing tasks to ensure accuracy and client satisfaction., • Independence: Ability to work independently and efficiently in a fully remote environment while also collaborating effectively as part of a remote team., • Client Service & Retention: Provide timely, professional support to clients for inquiries, coverage questions, claims assistance, and policy changes. Conduct annual reviews and maintain strong, ongoing relationships., • Quoting & Marketing: Handle new business and renewal quoting using carrier websites, PL rater, and AMS360. Prepare and submit applications, use Replacement Cost Estimators (RCEs), and ensure accurate quote presentation and documentation., • Policy Administration: Maintain accurate policy and client records in AMS360. Process endorsements, cancellations, LPRs, COIs/EPIs, and bind coverage as needed. Monitor carrier downloads and ensure data integrity., • Reporting & Documentation: Run and maintain renewal reports for personal lines. Track daily downloads and carrier updates, calculate premium changes, and manage follow-ups through suspense activities., • Carrier & Producer Collaboration: Work closely with our account executives to onboard new clients, quote renewals, and support marketing efforts. Coordinate with carriers for submissions, policy servicing, and issue resolution., • Compliance & Knowledge: Stay current on industry trends, carrier guidelines, and regulatory changes to ensure clients receive optimal coverage and service., • Administrative Support: Manage email communication, attach relevant documents in AMS, respond to billing/audit reminders, and assist with strategic department initiatives.This position requires a strong understanding of personal lines insurance, AMS360 proficiency, and excellent organizational and communication skills. Qualifications • Current Property & Casualty License., • 3 - 5+ years New York and New Jersey Property & Casualty Account Management experience., • Excellent verbal and written communication skills to build rapport and trust with clients., • Detail-oriented with strong organizational and time management skills., • Ability to work independently and as part of a team in a remote work environment., • Strong computer and technology skills. Proficiency in Microsoft Office Suite., • Experience with AMS360.Benefits, • Competitive salary commensurate with experience., • Benefits package including health, dental, vision, disability, life insurance, and 401(k) retirement plan with company match., • Opportunities for professional development and career advancement.We are an equal opportunity employer committed to creating a diverse and inclusive workplace where all employees can thrive. This is a remote position.

• Moonbug Entertainment

  

  Director, Client Success

  24 days ago

  New York

  Job Description Thank you for considering the Director, Client Success role with Moonbug Entertainment, an award-winning global entertainment company inspiring kids everywhere to laugh, learn and grow. The company is behind some of the biggest kids’ entertainment brands in the world including CoComelon and Blippi. Moonbug believes every child should have access to our entertaining and enriching content, which is why our shows are available on more than 150 video platforms globally including Netflix, Disney+, BBC iPlayer and YouTube Kids. Moonbug is also a global leader in pre-school music and audio experiences, available on 100+ audio platforms globally. Moonbug brands extend far beyond the screen to include streaming music, toys, games, books, live events, and even theme park exhibits. Moonbug is part of Candle Media, an independent, creator-friendly home for cutting-edge, high-quality, category-defining brands and franchises. The Role: Moonbug Entertainment is looking for an experienced Director of Client Success to join our team. In this role, you will be responsible for managing a team of client success managers and ensuring that our clients are satisfied with our products and services. The ideal candidate will have a proven track record of building and maintaining successful client relationships in the digital media industry. This is a full-time, in-office role based out of our New York, NY office. Responsibilities: • Manage a team of client success managers and provide leadership and guidance to ensure they meet their objectives and key performance indicators (KPIs), • Build and maintain strong relationships with clients and be the primary point of contact for any issues or concerns, • Work collaboratively with cross-functional teams, including sales, marketing, and product development, to deliver solutions that meet client needs, • Identify opportunities to upsell and renew client contracts, and work with the sales team to drive revenue growth, • Monitor and analyze client feedback and use it to inform product development and service improvements, • Develop and implement processes and best practices to ensure that clients receive a high level of service and support, • 7+ years of experience in client success or account management in the digital media industry, • Strong leadership and management skills, with experience managing teams of client success managers or account managers, • Demonstrated success in building and maintaining strong client relationships and delivering high levels of client satisfaction, • Excellent communication and presentation skills, with the ability to effectively communicate complex information to clients and stakeholders, • Experience working with cross-functional teams and collaborating to achieve common goals, • Strong analytical skills and the ability to use data to make informed decisions, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Free Food & Snacks, • Wellness Resources, • and more!

• Westco Closet Corp

  

  Client Liaison

  21 days ago

  New York

  Job Description Job Description For more than three decades California Closets has built a reputation on delivering truly custom products and unparalleled service to our clients. We have helped transform spaces, enhanced homes and allowed people to get more out of life. As the first point of contact, it is paramount that this candidate is personable and able to establish a professional relationship with clients. The ideal candidate will bring a positive, friendly, and helpful personality to lead our showroom teams in delivering on the California Closets experience. Job Summary: The Client Liaison will work with others to respond to customer inquiries, book design appointments, and assist clients in the showroom. This is a fantastic opportunity for someone who enjoys working in a team environment focused on exceptional client experiences. Responsibilities: • Answer & direct incoming phone calls, • Schedule appointments for clients with our Design Consultants, • Complete COI’s [certificate of insurance] for upcoming installations, • Assist customers in the showroom, providing information about product and services, • Assist clients picking up or dropping off material at the showroom [shelving, hardware, etc.], • Maintain white glove cleanliness of the showroom, • Customer Service experience in retail, hospitality, call center, or similar., • Available to work weekdays 9am-5pm with rotating Saturdays., • Available to work in both Tribeca and Upper East Side on a weekly basis, • Experience with CRM software, MS Office, email, and internet, • Professional appearance, • Self-motivated and the ability to work independently with minimal supervision., • Ability to multi-task and deal with a wide variety of people., • Personable with effective communication skills – both written and verbal, with a wide variety of people., • Ability to enter data while on the phone with a client., • Manage time effectively., • Ability to quickly learn the features and benefits of our products., • Medical, dental, vision, and life insurance., • 401k with match, • Paid time off, • Prolonged periods sitting at a desk and working on a computer.

• Catch Steak

  

  Reservationist

  22 days ago

  New York

  Job Description RESERVATIONIST We vow to meet and exceed the highest standards of excellence and provide an unparalleled dining experience. Simply put, we strive to provide: “Great Food, Great Service, and Great Vibe” Essential Duties and Responsibilities: · Handle reservations for all Catch Hospitality Group restaurants in NYC’s Meatpacking District · Answers all phone calls with a warm, inviting and professional tone · Maintain an efficient and accurate reservation system · Full understanding of all basic restaurant information, including floor plans and service flow of the restaurant · Communicates all reservations, cancellations and guest issues with the Restaurant and Events Managers and the Maitre’d Apply now if you: · Have at least 1 year reservations experience with a high volume, fine dining restaurant · Are organized and proficient at multi-tasking · Are a reliable, flexible team player willing to learn and adapt to new situations · Have strong verbal communication skills · Are committed to perfection and have a genuine passion for hospitality · Thrive in a fast-paced environment and work well under pressure · Have open availability to work days, nights and weekends What we offer you: · Unparalleled training and development programs · Generous employee discounts on dining, retail, amusements and hotels · Flexible schedules · Multiple health benefit plans to suit your needs · Dental, vision, voluntary life, short term disability · Paid sick leave · Opportunities for advancement · Community volunteer opportunities through Landry’s League · Positive and respectful work environment where diversity is valued · Pay rate: $17 - 25 per hour Learn more by visiting our website at EOE

• Safe Horizon, Inc.

  

  Client Services Specialist - Domestic Violence Shelter, Orchid

  1 month ago

  New York

  Job Description The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Identify when a client is experiencing trauma reactions and help client stabilize;, • Conduct emergency shelter intakes for site vacancies and vacancies at sister sites as part of the Central Intake team;, • Assess immediate safety needs and develop a risk management plan during intake of shelter placement calls;, • Using neutral and non-judgmental language when responding to the needs and requests of clients;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between residents’ family members and/or roommates;, • Participate in trainings to improve client centered practice skills and knowledge about self-care and vicarious trauma and its impact;, • Plan, implement and/or research self-care and other social activities for clients and their children;, • Actively participate in donor tours and help with special client events and holiday parties;, • Conduct regular health and safety facility checks;, • Understand and follow emergency procedures, including fire procedures;, • Sort and organize donations of food, clothing, or items/projects as assigned;, • Distribute supplies to clients in accordance with established guidelines and/or emergency requests from clients;, • During the orientation process, determine clients’ immediate needs and provide referrals for basic needs;, • Provide referrals for clients following their initial Case Management session;, • Assist with basic office tasks such as archiving, filing , collating, update lists or as assigned;, • Enter activity log information, shift notes and Case Management System (CMS), in a timely fashion and accurate manner;, • Provide starter kits, assisting with bed utilization by helping with apartment preparation and cleaning; moving clients’ belongings as assigned;, • Provide childcare as requested by clients or staff in accordance with written policies;, • Provide client accompaniment to important appointments when requested;, • Assist with admission and discharge of clients. This may include, providing childcare, assisting with client belongings if facility staff is unavailable and other tasks assigned by management., • Complete discharge paperwork which includes completing discharge checklist with clients, and all related discharge procedures;, • Comply and adhere to funders’ fire and health safety mandates by obtaining and maintaining Fire Department of New York (FDNY) and Red Cross certifications as indicated by shelter leadership. Qualifications/Certification Requirements:, • High School Diploma/GED and two years relevant experience., • Basic computer skills necessary. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $22.81-$24.50 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

• Brooklyn Law School

  

  Student Accounts Manager

  3 days ago

  New York

  Job Description POSITION: Student Accounts Manager REPORTS TO: Director of Student Accounts STATUS: Full-time, Exempt RANGE: $66,300 - $75,000 Founded in 1901, Brooklyn Law School is a distinguished, independent law school located in Downtown Brooklyn, New York. The Law School is searching for a Student Accounts Manager to join our team. The Law School’s size, vibrant employee and student population, and commitment to training the next generation of lawyers and promoting social justice, will offer a candidate the opportunity to develop and diversify practical skills and participate firsthand in operating a successful educational institution. Reporting to the Director of Student Accounts, the Student Accounts Manager supports the accurate and timely administration of student billing, accounts receivable, collections, and refunds. This is a hands-on role focused on execution, day-to-day operational management, and ensuring compliance with established policies and regulatory requirements within a higher education environment. Responsibilities include • Manage day-to-day student accounts operations, including billing, collections, payment posting, refunds, and account maintenance., • Review and analyze student accounts, credit balances, and refund eligibility in accordance with federal regulations and school policies., • Process and release student refunds, ensuring accuracy, proper documentation, and compliance with internal controls., • Analyze and update Student Health Insurance billing, including required adjustments and prorated credits., • Manage billing, charges, and reporting for special and non-standard programs, including Study Abroad and other international programs., • Ensure accurate and timely posting of student payments, third-party payments, and vendor receivables., • Apply and follow established school policies related to receivables, billing, and collections., • Analyze outstanding balances and assist in resolving delinquent accounts within established guidelines., • Clear students for registration and other activities upon receipt of payment or approved payment arrangements., • Maintain invoicing and collection schedules for all student receivables., • Maintain and update student payment plans, including coordination with third-party vendors and internal agreements., • Coordinate with the Financial Aid Office to support accurate posting of loans, scholarships, and other aid., • Perform monthly reconciliations of assigned general ledger and student accounts and assist with related journal entries as needed., • Assist with year-end close and audit activities related to student accounts and accounts receivable., • Respond to student inquiries regarding tuition charges, fees, billing statements, and account balances in a professional, customer-focused manner., • Coordinate with campus partners including the Registrar, Financial Aid, Admissions, Residential Life, Development, and Finance/Accounting to support accurate records and efficient workflows., • Assist Finance and Accounting with escheatment processes related to unclaimed student refunds., • Participate in process improvements and initiatives related to the Student Accounts Office., • Bachelor’s degree in accounting, business, or a related field., • Three to five years of experience in a Student Accounts, Bursar, or higher education finance environment required., • Intermediate accounting knowledge with demonstrated ability to analyze accounts and transactions required., • Experience with student information systems and student accounts receivable processes, including billing, payments, collections, and refunds required., • Ability to manage deadlines, prioritize work, and handle multiple responsibilities in a fast-paced environment., • Effective verbal and written communication skills, with the ability to interact professionally with students, staff, and external partners., • Ability to maintain confidentiality and comply with FERPA requirements required., • Experience with Ellucian Colleague or a comparable student information system, • Experience supporting audits or year-end financial close activities. Affirmative Action/EEO statement It is the policy of Brooklyn Law School to be impartial in the treatment of all employees and applicants for employment without unlawful discrimination as to race, creed, religion, color, natural origin, citizenship status, gender, age, veteran status, disability, marital status, union affiliation, political affiliation, sexual orientation or preferences or any other legal protected status.