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Program Manager, Customer Delivery Operations Location: Brooklyn Navy Yard, NY Employment Type: Full-Time Salary Range: $110,000 – $140,000 Company Overview: Easy Aerial develops and manufactures autonomous and remotely operated military-grade drone-in-a-box solutions designed to go above and beyond – even in the most hostile environments. With a focus on innovation and reliability, Easy Aerial provides state-of-the-art drone technology for various applications. Position Overview: This is a full-time, on-site role for a Program Manager, Customer Delivery Operations located in Brooklyn, NY. The Program Manager will be responsible for overseeing and coordinating customer delivery operations, ensuring timely and efficient delivery of products. The role involves managing/building customer relationships, monitoring project timelines, and addressing any issues that may arise during the delivery process, in addition to designing and managing internal operations programs. Qualifications: - 5+ years as a project or program manager - Highly organized, able to develop scalable processes and keep people accountable - Strong project management and organizational skills, familiarity with Microsoft Dynamics and/or Netsuite ERP and CRM systems - Excellent customer relationship management abilities - Experience in the technology or drone industry is a plus - Bachelor's degree in Business, Engineering, or a related field - Problem solving mindset, always on the hunt for how to make things better or get things done

We are seeking an organized Appointment Coordinator to join our team. The ideal candidate will play a crucial role in supporting Asian speaking clients, outreaching and scheduling field service appointments and collecting /verifing data to ensure a smooth flow of operations and provide excellent customer service. NO SELLING! This position requires strong administrative skills, familiarity with medical terminology, and the ability to handle multiple tasks efficiently in a fast-paced environment. Duties Outreach and Schedule appointments Handle incoming calls and inquiries with professionalism, providing information and collectaing information. Maintain accurate documentation. Utilize computerized systems for appointment scheduling and management. Conduct follow-up calls to remind patients of upcoming appointments or necessary documentation. Qualifications Familiarity with medical terminology and coding practices is highly desirable. Strong organizational skills with the ability to manage multiple tasks simultaneously. Proficient in using computer systems for scheduling and record keeping. Excellent communication skills, both verbal and written, to interact effectively with patients and staff. Ability to work independently as well as part of a team in a dynamic environment. We look forward to welcoming an enthusiastic Appointment Coordinator who is committed to enhancing patient experiences through effective appointment management. Job Type: Temporary Pay: $16.50 - $17.00 per hour Expected hours: 20 – 40 per week Benefits: Work from home Work Location: Remote

We are looking for a professional, reliable, and experienced Medical Front Desk Receptionist to join our healthcare team. The ideal candidate must be fluent in Spanish and English and have proven experience with insurance verification, patient eligibility checks, and prior authorizations. This position is essential in ensuring a smooth patient flow and excellent customer service experience for our diverse patient population. Key Responsibilities: Greet patients warmly, check patients in and out, and manage patient intake forms. Answer multi-line phones, schedule and confirm appointments, and handle patient inquiries professionally. Verify patient insurance coverage, obtain authorizations, and check eligibility prior to appointments. Process prior authorizations for medications, procedures, and diagnostic tests. Order patient supplies. Manage patient referral. Collect co-pays and patient balances; post payments accurately. Assist with maintaining accurate patient records and updating demographic information. Serve as an interpreter for Spanish-speaking patients as needed. Ensure patient confidentiality and compliance with HIPAA regulations. Support providers and clinical staff with administrative tasks as needed. Qualifications: High school diploma or equivalent required. Fluent in Spanish and English (speaking, reading, and writing) — required. Minimum 1–2 years of experience as a medical front desk receptionist or medical office assistant. Strong knowledge of insurance plans, eligibility, and prior authorization processes. Familiarity with Electronic Medical Records (EMR) systems (e.g., eClinicalWorks, Athena, Epic). Excellent communication and customer service skills. Ability to multitask and remain organized in a busy medical office environment. Professional appearance and demeanor. Company Description We are a patient centered physician's office that provides Internal Medicine, Obesity Medicine, and Aesthetic Care services. We are Looking to expand our team! Company Description We are a patient centered physician's office that provides Internal Medicine, Obesity Medicine, and Aesthetic Care services. We are Looking to expand our team!