The International Center of the Capital Region

1 active job

• 

  Customer Assistant

  1 month ago

  $27–$37 hourly

  Full-time

  Troy

  • Handling all incoming customer queries and questions • Providing the appropriate service and information or referring clients to another department • Referring problematic issues that they cannot solve to management • Resolving customer complaints and issuing refunds as needed • Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information • Providing quotations and checking product availability • Handling payment transactions • Adhering to a company’s policies and procedures at all times when assisting customers

  Immediate start!

  No experience

  Easy apply

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