•••
• Handling all incoming customer queries and questions
• Providing the appropriate service and information or referring clients to another department
• Referring problematic issues that they cannot solve to management
• Resolving customer complaints and issuing refunds as needed
• Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
• Providing quotations and checking product availability
• Handling payment transactions
• Adhering to a company’s policies and procedures at all times when assisting customers
• Providing the appropriate service and information or referring clients to another department
• Referring problematic issues that they cannot solve to management
• Resolving customer complaints and issuing refunds as needed
• Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
• Providing quotations and checking product availability
• Handling payment transactions
• Adhering to a company’s policies and procedures at all times when assisting customers
- Experience
- Not required
- Languages
- English – Intermediate
- Employment
- Full-time
- Schedule
- Monday To Friday
- Salary
- $27 – $37 hourly
- Starting time
- Immediate start!
Customer AssistantTroy
Non Profit • 11-50 Employees
Hiring on JOB TODAY since August, 2024
The International Center of the Capital Region (ICCR), a 501(c)(3) not-for-profit organization, has a 50-year history of welcoming and assisting international newcomers throughout New York’s Capital Region.
DTrea CarterActive 1 month ago