Carter Burden Network Headquarters

Position Title : Delivery Driver & Participant Transporter Reports to: Program Director, Lehman Unit Location: Covello, Lehman, CBLC, RIOAC Status: Non-Exempt FTE: Part-time; Temporary (on-call) Rate of Pay is $20/hr MUST HAVE COMMERCIAL DRIVERS LICENSE (CLASS B) - Please Confirm About CBN Carter Burden Network promotes the well-being of older adults (60+) through a continuum of services—advocacy, arts, health and wellness, and volunteer programs—anchored in individual, family, and community needs. We are committed to supporting older adults to live with dignity and safety. Position Summary The Temporary Delivery Driver & Participant Transporter is an essential member of the CBN team, responsible for delivering meals and transporting older adult participants safely and respectfully between centers and on scheduled excursions. This individual will serve all CBN locations and be entrusted with both logistical coordination and compassionate care. The role includes backup support for Porter duties and requires exceptional reliability, interpersonal sensitivity, and compliance with safety protocols. Essential Duties Safely operate both a company SUV and a 15-passenger van to: • Deliver meals to homebound seniors across all CBN service areas, • Transport participants between program centers and designated trip locations, • Support group excursions, including grocery shopping and cultural outings, • Maintain an accurate transport log and ensure timely pickups/drop-offs, • Assist participants entering and exiting vehicles while promoting independence, • Communicate trip details to participants in advance (time, location, expectations), • Serve as a backup driver for Porter duties in the company vehicle as needed, • Help with loading/unloading supplies and equipment during deliveries or events, • Follow safety protocols and maintain cleanliness of transport vehicles Competencies • Trustworthiness and discretion in transporting vulnerable older adults, • Strong interpersonal and communication skills, • Punctuality and accountability in meeting scheduled routes, • Familiarity with urban navigation (UES, Roosevelt Island, Midtown, etc.), • Ability to assist older adults with mobility and accessibility needs, • Professional demeanor when engaging with clients, staff, and external vendors, • Ability to remain calm under pressure and adapt to changing needs, • Sensitivity to cultural and linguistic diversity, • Additional Requirements, • Valid Commercial Driver’s License (CDL) required (15-passenger bus), • Clean driving record (background check required), • Ability to lift up to 35lbs and assist with physical activities when needed, • Willingness to navigate stairs and walk long distances during delivery shifts, • Comfort driving large passenger vehicles in NYC traffic, • Proficient in English; Bilingual skills (e.g., Spanish, Mandarin, Korean) preferred, • Strong commitment to serving older adults with patience and care, • Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related, • duties as assigned by their supervisor. Additional Requirements • Ability to lift up to 35lbs, • Ability to sit, stand, or walk for long periods of time daily, • Ability to navigate stairs to the basement and operate elevator for deliveries when necessary, • Bilingual skills (e.g., Spanish, Mandarin, or Korean) are a plus., • Empathetic and patient, with a genuine passion for helping older adults., • Ability to travel throughout UES and Roosevelt Island to deliver meals by car or on foot within a ten -block, • radius) as needed. Physical Requirements: This position works out of multiple older adult centers East Harlem, Roosevelt Island, and the UES. Mobility and Transportation: The ability to travel to clients' homes within the community, including walking long distances, climbing stairs, and accessing various residential environments that may not be wheelchair accessible. Must be able to drive or use public transportation independently. Physical Stamina: Ability to carry light supplies and equipment (up to 35 pounds) when visiting clients' homes or community locations. Must also be able to assist with light physical activities when necessary. Office Environment Mobility: Ability to navigate and work within an office building with a basement and up to 3 floors, with or without elevator access. This requires the capacity to climb stairs multiple times a day while carrying light office supplies or case files and the endurance to move between floors as needed for meetings or accessing various resources within the building. How to Apply Please submit a single PDF addressed to Tina Moreno, HR Director, that includes you resume highlighting your relevant experience, qualifications, and accomplishments. Applicants who meet the position requirements will be contacted by a member of our search committee. Candidates advancing in the process will be asked to provide contact information for three professional references, including at least one former supervisor, and to complete a pre-hire background screening. It is the policy of CBN to provide equal employment opportunity to qualified individuals for employment or advancement withou t discrimination because of race, color, religion, creed, political association, ancestry, gender, gender identity, sex, sexual orientation, marital status, domestic violence or stalking victim status, national origin, citizen, age, veteran status, pregnancy, handicap disability, genetic, genetic characteristics, or other protected status. Carter Burden Network is partially funded by NYC Aging (formally NYC Department for the Aging).