Paid Focus Groups•1-10 employees
Hiring on JOB TODAY since November, 2024
FocusQuota is a Market Research Firm that recruits consumers for Paid Focus Groups in the USA.
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Duties: - Answer incoming calls from patients and provide assistance with scheduling or general inquiries - Respond to customer inquiries and resolve any issues or concerns in a professional and timely manner - Perform data entry tasks accurately and efficiently - Communicate effectively with patients, colleagues, and other departments to ensure smooth operations - Utilize phone etiquette skills to provide a positive patience experience - Maintain knowledge of company policies, procedures, and products/services - Handle customer complaints or escalations with empathy and professionalism
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