Customer Service Representative (CSR)
11 days ago
Williston
Duties: - Answer incoming calls from patients and provide assistance with scheduling or general inquiries - Respond to customer inquiries and resolve any issues or concerns in a professional and timely manner - Perform data entry tasks accurately and efficiently - Communicate effectively with patients, colleagues, and other departments to ensure smooth operations - Utilize phone etiquette skills to provide a positive patience experience - Maintain knowledge of company policies, procedures, and products/services - Handle customer complaints or escalations with empathy and professionalism
Jessica SchneiderActive 10 days ago
