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• Yoyo chicken

  

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• MassMutual

  

  Investment Accounting Tax Manager - Special Projects & Strategic Initiatives

  21 hours ago

  NEW YORK

  Investment Accounting Tax Manager - Special Projects & Strategic Initiatives Investment Taxes, Corporate Tax Department Full-Time New York NY, Boston MA, or Springfield MA This is an individual contributor role. The Opportunity As an Investment Accounting Tax Manager in the Investment Tax group, you will work in a dynamic and collaborative environment, primarily supporting securities tax operations, including system and process efficiency and enhancements, and you will support projects and strategic initiatives for other investment types, such as partnerships, real estate, and derivatives. The ideal candidate will have a convergent skillset of technical tax, accounting, and system proficiency, experience navigating large data sets, excellent communication skills, and the ability to partner effectively with tax colleagues, finance organization teams, and across the broader investment ecosystem. This position, in collaboration with cross-functional teams, will be responsible for analyzing securities transactions and processes to ensure accurate tax outcomes are achieved and a reliable control environment is maintained. Further, this position will participate in investment initiatives or project tracks to develop, enhance, and automate tax processes, and onboard significant transactions, new mandates, and tax legislation involving investments. The Team As an Investment Accounting Tax Manager, you will be a member of the Investment Tax team within the Corporate Tax Department, part of MassMutual’s Controllers Organization. The Corporate Tax Department is comprised of high-performing, collaborative, and agile tax professionals who are motivated by challenging work that delivers sustained value and a culture of accountability. Team members are focused on continuous improvement and transforming the department through innovative solutions that align with the finance organization’s strategic goals and initiatives. The Impact The Investment Accounting Tax Manager will help develop and execute Investment Tax goals and initiatives. Your responsibilities will include: • Monitor and track tax data quality and performance of securities tax results tracked in the Eagle processing system and compare to general ledger results., • Participate in daily, cross-functional Eagle operational governance meetings and other discussions that analyze and track system issues and changes in securities across the investment data ecosystem., • Participate in testing of Eagle software upgrades to ensure changes are applied accurately and existing software continues to operate as intended., • Ensure accurate tax basis is maintained for investments tracked in Eagle and accurate rules are applied as intended to exception situations., • Understand and analyze differences between the tax basis and Statutory or GAAP basis of accounting for various investment types., • Assist in reviewing new investment transactions for securities, partnerships, LLCs, and derivatives to determine correct tax treatment and how to efficiently operationalize., • Assist in executing various tax internal controls for investments., • Reconcile deferred tax balances for securities investments, collaborating with the securities tax operations team., • Assist in preparing wash sales analysis., • Assist in maintaining tax planning strategies involving investments., • Assist in analyzing exchange transactions to determine if taxable or non-taxable., • Assist in analyzing tax cash flows on structured securities to achieve correct processing of tax amortization in Eagle., • Stay current with tax law changes in general and impacting investments., • Proactively identify and implement process improvements, increase automation, and enhance digital analytics using existing and emerging technology solutions. The Minimum Qualifications • Undergraduate degree in Accounting/Finance or related field, • 6+ years of tax experience, preferably in public accounting or financial service environments. The Ideal Qualifications • Master’ degree in Taxation and/or CPA a plus., • 8+ years of tax experience, preferably in public accounting or large financial services environments., • Experienced tax and accounting technical knowledge, including tax code and regulations and GAAP accounting under ASC 740. Experience with Statutory Accounting Principles a plus., • Education and/or experience utilizing business intelligence applications, such as Alteryx, highly desirable., • Comfortable working with investment systems platforms, a data-intensive environment, and data interfaces between ERP and tax systems., • Understanding of tax treatments of various securities transaction types., • Experience with tax transactions, accounting and reporting for investment types other than securities, including partnerships, LLCs, real estate debt and equity, derivatives., • Proficient Excel skills and workpaper organizational ability, integrating systems and analytical results., • Excellent written and verbal communication skills., • General knowledge of corporate taxation to understand how investments fit into larger tax compliance, reporting and audit frameworks., • Some experience with U.S. tax aspects of non-U.S. transactions, issues, and reporting (e.g. PFICs, CFCs, foreign partnerships, foreign disregarded entities, withholding taxes)., • Experience with large, multidisciplinary projects that impact tax (e.g., ERP implementations, tax co-sourcing engagements, finance transformations)., • Conversant in Financial and Accounting Systems, such as SAP., • Ability to identify issues and recommend effective solutions., • Extremely organized, detail-oriented, and demonstrated ability to effectively prioritize and multi-task in a continually evolving environment., • Ability to utilize project management tools and best practices to organize and prioritize tasks., • Proven ability to collaborate cross-functionally and influence outcomes., • Exhibits intellectual curiosity to seek and broaden knowledge and understanding beyond the core responsibilities of the position. What to Expect as Part of MassMutual and the Team • An innovative, growth-oriented environment with a steady stream of interesting and challenging responsibilities., • Continual learning opportunities for the self-motivated contributor, supported by learning and development materials and opportunities., • Regular meetings with the Investment Tax team and cross-functional workgroups., • Focused one-on-one meetings with your manager., • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, Veteran and disability-focused Business Resource Groups., • Access to learning content on Degreed and other informational platforms, • Your ethics and integrity will be valued by a company with a strong and stable ethical business with comprehensive benefits and performance-based pay., • Flexible work location policy, subject to manager approval and aligned to work requirements. #LI-CR37 #LI-MM1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

• Lundbeck

  

  Multi-Specialty Account Manager - Jersey City, NJ

  13 days ago

  New York

  Territory: Jersey City, NJ - Multi-Specialty Target city for territory is Jersey City - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Morristown, Edison, Clifton. SUMMARY: Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable, and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth! We are seeking a dynamic and results-driven sales professional with a proven track record of success who is looking to grow with LundbeckOur ideal candidate will have the ability to be a specialty product expert with an understanding of requisite market complexities in order to be successful promoting our products to stakeholders in the primary care and neurology settings. As an Account Manager, you lead the promotion of our psychiatry portfolio, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Account Managers are adept at executing against the toughest commercialization challenges in today’s rapidly changing environment and must demonstrate strong capability in the following areas: ESSENTIAL FUNCTIONS: Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance. Selling - Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior. Customer Development - Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management where applicable. Local Market & Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities. Reimbursement - Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources. Pharmaceutical Environment/Compliance - Apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products. REQUIRED EDUCATION, EXPERIENCE and SKILLS: • Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university, • 2-5 years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience., • Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually, • Self-starter, with a strong work ethic, tenacity, and outstanding communication skills, • Adaptability: Ability to embrace change and work collaboratively in a fast-paced team environment., • Problem-Solving: Proven analytical skills to identify solutions and overcome obstacles., • Data Analysis: Strong computer and technical skills used in analyzing data to develop both short- and long-term goals aligned with business objectives., • Must live within 40 miles of territory boundaries, • Driving is an essential duty of this job; must have a valid driver’s license with a safe driving record that meets company requirements, • Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck, • Ability to lift, bend, push, pull and move items including, but not limited to equipment, pharmaceutical samples, and any other work-related materials up to 25 lbs. with or without reasonable accommodation. PREFERRED EDUCATION, EXPERIENCE AND SKILLS: • Recent documented successful experience selling to general practitioners (GPs) and primary care centers., • Prior experience promoting and detailing products specific to CNS/neuroscience, • Previous experience working with alliance partners (i.e., co-promotions) TRAVEL: • Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner. The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate’s geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range $108,000 to $125,000 and eligibility for a sales incentive target of $39,000. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our ___. Applications accepted on an ongoing basis. Why Lundbeck Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the ___. Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the ___. Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in ___.

• Zeiss Group

  

  Field Service Technician - Syracuse, NY

  3 days ago

  New York

  About Us: How many companies can say they’ve been in business for over 177 years?! Position will work in Syracuse, New York and the surrounding area Here at ZEISS, we certainly can! As one of the pioneers of science, ZEISS handles the everchanging environment of our fast-paced world, meeting it with cutting edge technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and with over 4,000 in the US and Canada alone! Make a difference, come join the team! What’s the role? As a Field Service Technician, you get to work with an astonishing team that plays a vital role in Carl Zeiss Industrial Quality Solutions, LLC. Show case your skills and experience by process enhancements focused on installation and servicing of custom equipment. You will interact with customers and cross functional service groups that support and launch ZEISS products into the field. Additionally, you will aid the R&D team with engineering work in relation to design, build, and new system testing. This position will also support the production of systems during various stages of assembly and setup. Sound Interesting? Here’s what you’ll do: * Install, Repair, Troubleshoot, Service and Calibrate high tech machines at customer locations. * Demonstrate customer service skills and knowledge with a high level of passion and dedication. * Demonstrate your ability to learn new skills on high tech CMM’s (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude. * Perform necessary administrative paperwork in a complete and accurate manner. * Be Solutions-oriented with the ability to work independently in a high pressure, fast-paced and innovative environment. * Travel requirement is 90-100% within the service area, including international travel as needed. * Other duties as required. Do you qualify? • Minimum, High School graduate, completed GED or equivalent., • AS/BS in Electronics, Industrial Mechanics or training and experience from Military Technical School OR 4 years related experience is required., • Prior experience working with hand tools and basic electrical test equipment., • Microsoft operating system knowledge is required., • Capable of unassisted physical lift of one article weighing up to 75 pounds., • Able and willing to work minimum of 50 hours per work week. Regular + OT., • Ability to work in an industrial production shop floor environment., • Valid Driver License required., • Excellent communication and customer service aptitude. Nice to haves: * Previous experience installing and troubleshooting industrial electronics, machines, or computer systems. * Previous CMM (Coordinate Measuring Machine) installation and troubleshooting experience is preferred however not required. The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is also eligible for a performance bonus. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off. Your ZEISS Recruiting Team: Eric Ramberg Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

• Lundbeck

  

  BioPharmaceutical Account Manager- Manhattan South, NY

  2 months ago

  New York

  Territory: Manhattan South, NY - Neurology Target area for territory is Manhattan - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Midtown to southern tip of Manhattan. SUMMARY: Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. It’s a very exciting time to join our team as we lead the way in creating positive customer experiences! As a BioPharmaceuticals Account Manager, you lead the promotion of our infusion product, driving demand creation by providing comprehensive clinical knowledge, executing sales and marketing strategies in the local market and partnering to deploy approved services necessary to meet the needs of each account/customer. Our Account Managers are adept at executing against the toughest commercialization challenges in today’s rapidly changing environment and must demonstrate strong capability in the following areas: ESSENTIAL FUNCTIONS: Business Planning & Account Leadership - Ability to use digital tools and apply customer and data-based insights to build opportunities, develop strategy & tactics and prioritize resources to enhance territory effectiveness in competitive markets. Selling - Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior. Engage with multi-disciplinary customers using a total office call approach to communicate value proposition of a new delivery method. Customer Development - Entrepreneurial mindset to gain access, build and maintain productive internal and external relationships through effective communication and collaboration based on customer needs and organizational goals. Payer Access - Ability to grasp sophisticated reimbursement and distribution processes in a complex coverage landscape. Anticipates and communicates impact on product portfolio to key internal and external partners and effectively addresses payer access issues (Medicare, Medicaid, Commercial) using Lundbeck resources. Local Market & Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities. Demonstrates a clear and detailed understanding of the disease state and its impact on customers and patients including the full range of treatment options available. Pharmaceutical Environment/Compliance - Ability to apply knowledge of pharmaceutical and regulatory environment, including Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products. Ability to apply knowledge of overall healthcare economy and industry practices. Accountability and adherence to corporate, FDA, and PDMA guidelines. REQUIRED EDUCATION, EXPERIENCE and SKILLS: • Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university, • 5+ years of Specialty Sales experience in Pharmaceutical, Biopharmaceutical, Biologics or Medical Device sales experience, • Ownership and accountability for the development and execution of a fully integrated account plans, • Self-starter, with a strong work ethic and outstanding communication skills, • Proven track record of consistent sales performance, • Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually, • Must be computer literate with proficiency in Microsoft Office Software, • Must live within 40 miles of territory boundaries, • Driving is an essential duty of this job; must have a valid driver’s license with a safe driving record that meets company requirements, • Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck. PREFERRED EDUCATION, EXPERIENCE AND SKILLS: • Infusion/rare disease sales experience in both the Outpatient Infusion setting and Specialty Pharmacy channel with a strong understanding of pricing and reimbursement., • Neurology experience specific to migraine, • Experience in both the medical or specialty pharmacy benefit market, • Experience working with high influence customers in physician clinics, integrated health systems, infusion centers and alternative sites of care, • Product launch or expansion experience, particularly in a new therapeutic class, • Strong analytical background, and experience using sales data reporting tools to identify trends, • Strong leadership through participation in committees, job rotations, panels and related activities TRAVEL: • Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner. The range displayed is specifically for those potential hires who will work or reside in New York City, and if selected for this role, may vary based on various factors such as the candidate’s geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $150,000 - $180,000 and eligibility for a sales incentive target of $41,500. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our ___. Applications accepted on an ongoing basis. Why Lundbeck Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the ___. Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the ___. Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in ___.

• Lundbeck

  

  Psychiatry Account Manager - Upper East Side, NY

  1 month ago

  New York

  Territory: Upper East Side, NY - Psychiatry Target area for territory is the Upper East side of Manhattan - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: the 40s through the 90s. SUMMARY: Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth! As a Psychiatry Account Manager, you lead the promotion of our psychiatry portfolio, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Account Managers are adept at executing against the toughest commercialization challenges in today’s rapidly changing environment and must demonstrate strong capability in the following areas: ESSENTIAL FUNCTIONS: Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance. Selling - Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior. Customer Development - Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management. Local Market & Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities. Reimbursement - Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources. Pharmaceutical Environment/Compliance - Ability to apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products. REQUIRED EDUCATION, EXPERIENCE and SKILLS: • Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university, • 2+ years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience, • Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually, • Self-starter, with a strong work ethic and outstanding communication skills, • Must be computer literate with proficiency in Microsoft Office software, • Must live within 40 miles of territory boundaries, • Driving is an essential duty of this job; must have a valid driver’s license with a safe driving record that meets company requirements, • Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck PREFERRED EDUCATION, EXPERIENCE AND SKILLS: • Previous experience within a specialty product sales force., • Prior experience promoting and detailing products specific to CNS/neuroscience including: depression, schizophrenia and bipolar disorder, • Documented successful sales performance, • Ownership and accountability for the development and execution of fully integrated account plans, • Strong analytical background, and experience using sales data reporting tools to identify trends, • Experience in product launches, • Previous experience working with alliance partners (i.e., co-promotions), • Strong leadership through participation in committees, job rotations, panels and related activities TRAVEL: • Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner. The range displayed is specifically for those potential hires who will work or reside in New York City, if selected for this role, and may vary based on various factors such as the candidate’s geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $125,000 - $150,000 and eligibility for a sales incentive target of $39,000. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our ___. Applications accepted on an ongoing basis. Why Lundbeck Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the ___. Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the ___. Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in ___.

• Canon U.S.A., Inc.

  

  Client Service I Representative- Device Maintenance (3:00PM-12:00AM)

  3 days ago

  New York

  Client Service I Representative- Device Maintenance (3:00PM-12:00AM) US-NY-New York Job ID: 32564 Type: Full-Time of Openings: 1 Category: Field Service NY - NY-NYC Health-MS About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: • Promptly informs supervisor of potential problems or customer concerns., • Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal., • Strong focus on providing good customer service., • Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded., • Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location., • Attends cross-functional trainings to ensure ability to provide coverage when short-staffed., • Site responsibility and location of coverage may change based on client and/or division needs. Device Maintenance: -Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location. -Follows daily, established maintenance processes and procedures. -Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper. -Evaluates equipment issues and notifies service department if unable to resolve. -Delivers paper. -Assists end-users in basic functionality of equipment. -Records meter reads. -Maintains service activity reports. -Monitors supplies and restocks inventory. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law we are providing the anticipated base salary for this role: $17.20 to 23.37/ hr This position will support our customer at site locations in Bronx, NY. • HS Diploma, GED, or equivalent experience required, plus less than one year of related experience., • Basic computer skills/technical knowledge., • Ability to multitask and prioritize in order to meet deadlines., • Good customer service and communication skills., • Ability to work with minimal supervision., • Ability to work OT as needed., • Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises., • Ability to lift up to 50lbs., • Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ___ and connect with us on LinkedIn at ___. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at ___ We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site ___, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at ___. #CUSA Posting Tags #PM19 #LI-JZ1 #LI-ONSITE PI61a1b4377351-37820-36356696

• Canon U.S.A., Inc.

  

  Client Service II Representative- Device Maintenance (3:00pm-12:00am)

  3 days ago

  New York

  Client Service II Representative- Device Maintenance (3:00pm-12:00am) US-NY-New York Job ID: 33679 Type: Full-Time of Openings: 1 Category: Field Service NY - NY-NYC Health-MS About the Role Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your Impact Main Responsibilities: • Promptly informs supervisor of potential problems or customer concerns., • Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal., • Strong focus on providing good customer service., • Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded., • Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements., • Responsible for communicating and training team in changes to workflow or procedure., • Oversees and manages daily and monthly records on service activity., • Effectively communicates with the client and staff., • Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity., • Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location., • Attends cross-functional trainings to ensure ability to provide coverage when short-staffed., • Site responsibility and location of coverage may change based on client and/or division needs. Device Maintenance: -Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location. -Follows daily, established maintenance processes and procedures. -Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper. -Evaluates equipment issues and notifies service department if unable to resolve. -Delivers paper. -Assists end-users in basic functionality of equipment. -Records meter reads. -Maintains service activity reports. -Monitors supplies and restocks inventory. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated rate for this role: $17.20 - $23.37 hourly This position will support our customer at site locations in Brooklyn, NY • HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience., • Prior experience in a customer service environment., • Good computer skills/technical knowledge., • Ability to multitask and prioritize in order to meet deadlines., • Good customer service and communication skills., • Ability to work with minimal supervision., • Ability to work OT as needed., • Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises., • May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary)., • Ability to lift up to 50lbs., • Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ___ and connect with us on LinkedIn at ___. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at ___ We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site ___, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at ___. #CUSA Posting Tags #PM19 #LI-JZ1 #LI-ONSITE PI8707a3de3803-37820-38873698