Juici Patties

Job Title: Shift Lead Location: Juici Patties Reports To: Store Manager / Kitchen Manager Job Summary: The Shift Lead at Juici Patties is responsible for supervising daily shift operations, ensuring smooth service, and maintaining high standards for customer satisfaction. You’ll support the team by coordinating tasks, managing workflow, and stepping in wherever help is needed — whether it’s at the counter, kitchen, or with customer service. This role requires strong leadership, excellent communication skills, and the ability to stay calm and organized during busy periods. Key Responsibilities: Lead the team during your shift to deliver excellent customer service and quality food Ensure all staff follow company policies, procedures, and health & safety regulations Assist with opening and closing duties, including cash handling and store cleanliness Handle customer inquiries, concerns, or complaints professionally and promptly Support kitchen and front-of-house staff to maintain smooth workflow Train and mentor new or junior team members during shifts Monitor inventory levels and communicate supply needs to management Report any operational issues to management Qualifications: Previous experience in a fast-paced food service environment preferred Strong leadership and problem-solving skills Excellent communication and interpersonal skills Ability to multitask and stay calm under pressure Positive attitude and team player mentality Benefits: Competitive pay Growth opportunities Friendly and supportive work environment

Job Title: Kitchen Team Leader Location: Juici Patties Reports To: Kitchen Manager / Store Manager Job Summary: As a Kitchen Team Leader at Juici Patties, you will oversee the daily kitchen operations to ensure the highest standards of food quality, safety, and customer satisfaction. You will lead,manage workflow, and ensure that all food preparation is done efficiently and hygienically. This role requires strong leadership skills, attention to detail, and a passion for delivering authentic Jamaican flavors. Key Ensure all food is prepared according to Juici Patties’ recipes and quality standards Maintain cleanliness and organization of the kitchen, following health and safety regulations Train and mentor new kitchen team members, fostering teamwork and a positive work environment Monitor inventory levels and assist with ordering supplies as needed Manage kitchen workflow to meet customer demand during busy periods Report any kitchen issues or maintenance needs to management promptly Qualifications: Previous experience in a kitchen leadership or supervisory role preferred Knowledge of food safety standards and kitchen hygiene practices Strong communication and leadership skills Ability to work under pressure in a fast-paced environment Benefits: Competitive pay Opportunities for growth and development Supportive team environment