New York
Job Description Responsibilities & Expectations ● Provide exceptional customer service and create positive, warm, and memorable interactions with guests and team members ● Knowledgeably explain Orwashers products, providing guidance on menu items, and confidently answer customer questions ● Be fully trained and familiar with Orwashers Product Guide to address any ingredient and allergen questions accurately and confidently ● Set up workstation in an organized way with required tools, equipment and supplies according to FOH standards ● Be proactive, attentive, and maintain a clean, safe, and organized space throughout the shift, according to operational and sanitation standards ● Prepare and sell coffee drinks and beverages following Orwashers recipes and preparation techniques ● Maintain coffee bar inventory by replenishing all coffee supplies and brewing equipment ● Execute all customer orders in a timely manner and with efficiency ● Maintain accurate product and ingredient inventory and ensure quality is always maintained ● Use all equipment according to operating instructions and maintain properly, ensuring cleanliness standards, informing Management of necessary repairs as soon as an issue is observed ● Complete shift work (opening and closing checklists) and side work efficiently and thoroughly, in accordance with training standards ● Inform General Manager of any sub-par products prior to the start of service and throughout the shift ● Ensure pastry case and all customer facing retail products are well-organized and presentable, restocking items as needed throughout the shift ● Maintain proper storage temperatures and product rotation procedures according to DOH regulations ● Follow all Department of Health standards and inform General Manager immediately if any observed health or safety violations ● Be an active participant in team meetings and staff training opportunities ● Ensure timely communication with General Manager regarding any product, materials or equipment needs or suggestions for improvement ● Be a team player and promote a positive work environment by supporting and assisting fellow team members whenever possible ● Follow manager instructions and complete other duties as assigned completely and with a sense of hustle Requirements ● Exceptional communication and interpersonal skills ● Ability to work flexible hours including evenings, weekends, and holidays ● Attention to detail, solution-driven, and self-starting ● Must have or be willing to obtain NYC Food Handler’s license ● Ability to work on your feet for a full shift and lift 30+ lbs ● Ability to walk, stand, and/or bend continuously and for extended periods as required to perform essential job functions ● Fluent in both written and spoken English ● Must have basic math skills ● Polished personal presentation ● Ability to perform position responsibilities effectively under pressure, maintaining professionalism and positivity always ● Strict adherence to posted schedule and clock in/out at times ● Adhere to all HR policies and procedures Work Experience Requirements − Experience in customer service, hospitality, or cafe/coffee industry preferred Education Requirements − High school diploma or GED − Must have or be willing to obtain NYC Food Handler’s license Company DescriptionOUR STORY Orwashers Bakery is a New York City Institution. Founded in 1916 by Hungarian immigrant Abraham Orwasher, the bakery began as a small store in the Upper East Side. It was born out of a desire to serve local immigrant community members and focused on the high-quality rye, black, and grain breads that reflected the traditions of his homeland. It soon became a thriving wholesale business with deliveries being made by horse and buggy. Abraham's son Louis would go on to take over the business from his father, owning the building the bakery was housed in. Louis would go on to perfect the formulas of his father, while reinventing the bread sold. It is claimed that it was Louis who invented raisin pumpernickel bread, at Orwashers during World War II. In 2007, Mr. Orwasher sold the bakery to Keith Cohen, who stated plans to expand the bakery's offerings beyond Eastern European breads, adding artisanal breads from Italy, France, Ireland, and the United States. Since then, Keith and his team have worked hard to respect the brand's rich history while incorporating a distinctly current point of view. As part of this evolution, they have partnered with regional farmers for raw materials, are working with local wineries to create their starters and have developed a new line of contemporary artisan breads to satisfy today’s palates. We are grateful for the rich history and loyal patrons that have brought Orwashers this far and look forward to baking great bread for many more decades to come. Though our heritage is one of transformation and innovation, one thing will never change: Orwashers’ commitment to doing what is right. Our relentless pursuit for making ethical choices at all times is what has built trust in Orwashers—from our guests, business partners, and colleagues.OUR STORY\r\nOrwashers Bakery is a New York City Institution. Founded in 1916 by Hungarian immigrant Abraham Orwasher, the bakery began as a small store in the Upper East Side. It was born out of a desire to serve local immigrant community members and focused on the high-quality rye, black, and grain breads that reflected the traditions of his homeland. It soon became a thriving wholesale business with deliveries being made by horse and buggy. Abraham's son Louis would go on to take over the business from his father, owning the building the bakery was housed in. Louis would go on to perfect the formulas of his father, while reinventing the bread sold. It is claimed that it was Louis who invented raisin pumpernickel bread, at Orwashers during World War II.\r\n\r\nIn 2007, Mr. Orwasher sold the bakery to Keith Cohen, who stated plans to expand the bakery's offerings beyond Eastern European breads, adding artisanal breads from Italy, France, Ireland, and the United States.\r\n\r\nSince then, Keith and his team have worked hard to respect the brand's rich history while incorporating a distinctly current point of view. As part of this evolution, they have partnered with regional farmers for raw materials, are working with local wineries to create their starters and have developed a new line of contemporary artisan breads to satisfy today’s palates. We are grateful for the rich history and loyal patrons that have brought Orwashers this far and look forward to baking great bread for many more decades to come.\r\n\r\nThough our heritage is one of transformation and innovation, one thing will never change: Orwashers’ commitment to doing what is right. Our relentless pursuit for making ethical choices at all times is what has built trust in Orwashers—from our guests, business partners, and colleagues.
Simon K.Active 4 days ago
