Retail Auto Sales•1-10 employees
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The Program Director is responsible for overseeing the daily operations of the program, ensuring quality service delivery, and supervising staff in collaboration with the Clinical Director. This role focuses on maintaining compliance with program policies, implementing best practices, and enhancing client care. Program director is responsible for the overall management and administrative operations of an OASAS Part 822 treatment program. The Program Director must have supervisory experience. Responsibilities: Work under the Clinical Director to implement program policies, procedures, and protocols. Provide direct supervision to Case Managers, Client Care Coordinators, and other program staff, ensuring effective service delivery. Oversee the substance use treatment and recovery support services, ensuring alignment with Evidence-Based Practices (EBP) such as Motivational Interviewing (MI) and Trauma-Informed Care (TIC). Ensure all client services comply with regulatory requirements and organizational standards. Monitor and support staff in case management, crisis intervention, and discharge planning. Develop and implement strategies to enhance service quality, client engagement, and program outcomes. Review and ensure accurate documentation of client records, treatment plans, and progress notes. Collaborate with community agencies, healthcare providers, and referral sources to ensure seamless client care. Monitor program outcomes, prepare reports, and provide data analysis to measure effectiveness. Assist in incident management and crisis response, ensuring staff adhere to safety protocols. Participate in audits, compliance reviews, and quality improvement initiatives. Interview, hire, train, appraise, evaluate, discipline/terminate subordinate staff. Oversee monthly reporting, including to OASAS, executive management, STARS, legal references, and more. Manage comprehensive training needs of clinical and administrative staff. Build relationships with outside entities to increase referrals. Implement strategic plan for program growth. Ensure that all program staff upholds the agency's Code of Conduct/Code of Ethics and comply with all Federal, state and local law/regulation, including confidentiality and HIPAA privacy/security regulations. Lead weekly interdisciplinary team meetings/case conferences/QI. Perform other duties as assigned. Qualifications: Minimum of three (3) years of supervisory experience in a behavioral health, substance use, or social services setting. Experience in substance use treatment, mental health services, and supportive housing programs. Knowledge of clinical case management, discharge planning, and crisis intervention techniques. Strong leadership, communication, and organizational skills. Ability to train and mentor staff in Evidence-Based Practices (EBP). Proficiency in Microsoft Office Suite and electronic health record (EHR) systems. Currently hold a LMHC license in good standing. Bilingual (English/Spanish) preferred. Core Competencies: Leadership & Supervision: Guide and support a multi-disciplinary team to ensure high-quality service delivery. Program Development: Implement strategies that enhance program effectiveness and client outcomes. Compliance & Accountability: Maintain adherence to regulatory standards and internal policies. Communication & Collaboration: Engage with internal and external stakeholders to foster a strong support network. Problem-Solving & Adaptability: Address client needs and staff challenges proactively and efficiently. This position is a critical leadership role, requiring a strong clinical background, supervisory skills, and commitment to high-quality care. Job Types: Full-time, Part-time Pay: $65,000.00 - $75,000.00 per year Benefits: Paid time off Parental leave People with a criminal record are encouraged to apply Work Location: In person
We are seeking a dedicated and organized Front Desk Supervisor to oversee the daily operations of our front desk team. This role is crucial in providing exceptional customer service and ensuring a welcoming environment for all visitors. The ideal candidate will possess strong time management skills, a customer-focused attitude, and the ability to multitask effectively in a fast-paced setting. Responsibilities Manage front desk operations, including greeting visitors and handling inquiries in a professional manner. Supervise and train front desk staff to ensure high standards of customer service. Maintain accurate records and files, including appointment scheduling and patient information. Assist with customer support by addressing concerns or questions promptly and efficiently. Ensure the front desk area is clean, organized, and welcoming at all times. Collaborate with other departments to enhance overall guest experience. Experience Previous experience as a supervisor or in a similar customer service role is preferred. Strong time management skills with the ability to prioritize tasks effectively. Bilingual (English/ Spanish) is a must. A friendly demeanor with exceptional customer service skills is essential for success in this role. Join our team as a Front Desk Supervisor and contribute to creating an outstanding experience for our clients while leading a dynamic front desk team! Job Type: Part-time Pay: $18.00 per hour Expected hours: 30 – 35 per week Schedule: 8 hour shift Every weekend Language: Spanish (Required) Ability to Commute: New York, NY 10032 (Required) Ability to Relocate: New York, NY 10032: Relocate before starting work (Required) Work Location: In person
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Established Physical Therapy and Chiropractic Office located in Washington Heights is seeking an experienced (minimum 1 year) Bilingual English - Spanish Speaking Medical Front Desk Receptionist. Experience in insurance verification and any EMR system is Required!!! Experience in medical office administration or management is a plus. This is a full-time position Mon to Fri Must be fluent in Spanish and English!!! Knowledge of Web PT, Connex, Epaces, Availity or other Insurance verification methods is REQUIRED!!! Duties and responsibilities include but are not limited to: -Greeting patients, scheduling appointments, appointments reminder phone calls. -Online and over the phone insurance verification. ( you have to have some experience) -Entering collected information into EMR system. -Collecting co-payments and deductibles. -Update insurance information as plans renew or change. -Obtaining authorizations We will perform the references check. Salary: $19.00 to $23.00 /hour to start. Job Types: Full-time Benefits: Paid time off Schedule: 8 hour shift (possible Saturdays) Work Location: One location Job Type: Full-time Pay: $19.00 - $23.00 per hour Benefits: 401(k) 401(k) matching Paid time off Retirement plan Schedule: 8 hour shift Work Location: In person
Moodz Location: Hybrid: Remote & Field (New Rochelle, NY and surrounding areas) Job Type: Part-Time (with potential for Full-Time) About Moodz: Moodz is a dynamic and growing licensed cannabis brand seeking a motivated and highly organized individual to join our team in a unique dual role. This is a rare opportunity to be at the heart of our operations, providing essential administrative support while also being the face of the brand in the field. Position Summary: The Personal Assistant & Brand Ambassador will be a cornerstone of the Moodz team. You will be responsible for ensuring the founder's schedule and communications are managed with precision and professionalism. Simultaneously, you will drive brand awareness and excitement by visiting our retail partners, conducting in-store activations, and passionately introducing Moodz to store staff and customers. The ideal candidate is a self-starter who thrives on variety, is impeccably organized, and loves connecting with people. Key Responsibilities: Administrative & Personal Assistance (approx. 40%): Proactively manage, prioritize, and respond to emails on behalf of the founder, ensuring timely and professional correspondence. Maintain and organize a dynamic calendar, scheduling meetings, appointments, and deadlines with precision. Handle confidential information with the utmost discretion and professionalism. Provide general administrative support to ensure smooth daily operations. Brand Activations & Field Marketing (approx. 60%): Serve as the primary representative of the Moodz brand during in-store visits and promotional events. Travel to various retail locations in the Mount Vernon and surrounding areas to conduct brand activations. Engage confidently and enthusiastically with store managers, staff, and potential customers. Educate retail partners and the public on the Moodz brand story, key products, and our unique value. Set up and manage activation displays and promotional materials, ensuring a professional and on-brand presentation at all times. Build and maintain positive, lasting relationships with our valued retail partners. Gather and report on customer feedback, activation performance, and store insights. Qualifications and Requirements: Proven experience as a Personal Assistant, Administrative Assistant, or in a similar role is highly valued. Experience in promotions, retail, sales, or brand ambassadorship is a significant plus. Exceptional organizational, multitasking, and time-management skills. Outstanding verbal and written communication skills; you can write a professional email and captivate a small crowd. Proficiency with modern office tools (Google Workspace: Gmail, Calendar, Drive, etc., or Microsoft Office Suite). A personable, energetic, and confident demeanor with a natural ability to connect with new people. Must be a proactive self-starter who can work independently and take initiative. Valid driver’s license and reliable transportation are required. Ability to work a flexible schedule, which may occasionally include weekends for special events. Must be based in or near the New Rochelle, NY area. What We Offer: Competitive hourly wage. A unique opportunity to be a core part of a growing and exciting licensed brand. A dynamic role that is never boring, combining office tasks with fieldwork. Direct mentorship from the brand's founder. Potential for increased hours and responsibility as the brand expands.
One Step Physical Therapy is seeking a Customer Service Front Desk Receptionist, who will be responsible for interacting with patients in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment. Job Skills & Requirements: SPANISH SPEAKING PREVIOUS CUSTOMER SERVICE EXPERIENCE Coordinate appointments for patients. Great customer Service Patient care, appointment confirmation and follow up with patients are critical to function in this role. Phone etiquette and interpersonal skills are a must. Previous experience in the medical sector is a plus Travel time : 30 minutes away is preferable Duties: Greet and welcome visitors in a warm and professional manner. Answer phone calls promptly, directing inquiries to the appropriate personnel while maintaining excellent phone etiquette. Manage the front desk area, ensuring it is tidy and presentable at all times. Handle incoming and outgoing mail and packages efficiently. Maintain calendars for appointments, meetings, and events, ensuring effective calendar management. Utilize Google Suite for document creation, scheduling, and communication. Assist with office management tasks including filing, data entry, and other administrative duties as needed. Coordinate with other departments to facilitate smooth operations within the office. Experience Previous experience in an office or administrative role is preferred but not required. Proficiency in Google Suite and familiarity with office phone systems is a plus. Strong organizational skills with the ability to manage time effectively and prioritize tasks. Excellent verbal and written communication skills are essential. Ability to work independently as well as part of a team in a collaborative environment. If you are a motivated individual with a passion for providing excellent customer service and possess the necessary skills to thrive in an office setting, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist! Job Types: Full-time, Contract Pay: $16.00 - $19.00 per hour Shift: 10 hour shift 8 hour shift Work Location: In person Job Types: Full-time, Contract Pay: $16.00 - $19.00 per hour Shift: Day shift Morning shift Ability to Commute: New York, NY 10032 (Required) Ability to Relocate: New York, NY 10032: Relocate before starting work (Required) Work Location: In person