Omega’s Roadside Assistance LLC

Job Title: Mobile Mechanic / Roadside Assistance Technician Company: Omegas Roadside Assistance Location: Brooklyn NY Job Type: Full-time About Omegas Roadside Assistance : At Omegas Roadside Assistance , we're dedicated to providing fast, reliable, and high-quality mobile vehicle repair and roadside assistance to get our customers back on the road safely and efficiently. Job Summary: We are seeking a skilled and reliable Mobile Mechanic / Roadside Assistance Technician to provide on-site vehicle repair and emergency services to our valued customers. This role requires a strong understanding of automotive systems, excellent diagnostic and problem-solving abilities, and a commitment to delivering exceptional customer service. As a mobile technician, you will travel to various locations to assess vehicle issues, perform necessary repairs, and ensure customer satisfaction. Responsibilities: - Respond promptly and professionally to service calls for roadside assistance and mobile repair. - Accurately diagnose mechanical, electrical, and other vehicle issues using diagnostic tools and your expertise. - Perform a wide range of on-site repairs and maintenance, including but not limited to: - Battery jump-starts and replacements - Tire changes and repairs - Fuel delivery - Minor engine and transmission repairs - Brake adjustments and repairs - Cooling system repairs - Electrical system troubleshooting and repairs - Conduct thorough inspections of vehicles to identify potential problems and recommend preventative maintenance. - Provide clear and accurate explanations of diagnoses and repairs to customers. - Prepare accurate service reports and documentation using provided technology. - Maintain an organized and well-stocked service vehicle with necessary tools, equipment, and parts. - Adhere to all safety procedures and regulations while performing work. - Maintain a professional appearance and demeanor at all times. - Communicate effectively with dispatch, other team members, and customers. - Stay up-to-date with the latest automotive technologies and repair techniques. - Potentially handle payment transactions and maintain accurate records. Qualifications: - Proven experience as a mechanic, preferably with mobile repair or roadside assistance experience. - Strong diagnostic and troubleshooting skills across various vehicle makes and models. - Proficiency in using diagnostic tools, scan tools, and other automotive repair equipment. - Comprehensive knowledge of automotive systems (engine, transmission, electrical, brakes, etc.). - Ability to perform a wide range of repairs and maintenance tasks independently. - Excellent customer service and communication skills. - Strong organizational and time management skills. - Ability to work independently and manage your own schedule effectively. - Valid driver's license with a clean driving record. - Ability to lift heavy objects and work in various weather conditions. - Experience with specific vehicle types or technologies is a Plus