Forest Hills, Queens
Provide consumer assistance services for the aged, blind and disabled (ABD) and outreach services to those needing assistance in Medicaid application and the Medicare referral process. Principal Responsibilities: • Identify, educate, and enroll qualified Aged, Blind & Disabled (ABD) clients into the relevant Medicaid health insurance program, • Provide outreach services to ABD clients needing assistance in the Medicare referral process., • Identify, engage and educate people in the Medicaid and Medicare-eligible ABD population regarding available coverage options., • Maintain high quality assurance standards and, • Provide timely reporting to the New York State Department of Health (NYSDOH)., • Maintain strict confidentiality with all potential participants and enrollees., • Prepare and maintain required documentation in case file., • Compile statistics, prepare reports and other documentation, and disseminate information when necessary, • Actively participate in supervision and staff meetings., • Exchange information in a timely manner., • Complete work assignments thoroughly, accurately and within organizational time frames., • Perform other duties as needed or requested. Job Competencies & Minimum Qualifications • Working knowledge of Microsoft Office Suite and other technology., • Excellent communication and listening skills., • Bi-Lingual – particularly Russian – wanted., • Excellent customer service skills with a focus on treating clients with respect and dignity., • Able to multi-task and work independently with great attention to detail., • High School diploma required; Bachelor’s or Associate degree deemed a plus., • One year related experience and/or training ideal.
Mayer W.Active 22 days ago
