Harlem Frames

Position Overview : We are seeking a skilled and dedicated Field Service Technician to join our team, specializing in infrastructure cabling, access control systems, and security camera installations. The ideal candidate will have hands-on experience in installing, maintaining, and troubleshooting low-voltage cabling, access control devices, and surveillance systems. This position requires a strong technical aptitude, excellent problem-solving skills, and the ability to work independently or as part of a team in diverse environments. Key Responsibilities : Infrastructure Cabling : Install, terminate, and test structured cabling systems, including fiber optics, CAT5e, CAT6, and coaxial cables. Perform cable routing, labeling, and dressing to ensure a professional and organized setup. Troubleshoot and repair cabling issues as needed. Access Control Systems : Install and configure access control hardware, such as door controllers, card readers, keypads, and electronic locks. Program and test access control software to meet client specifications. Diagnose and resolve issues with access control systems, including connectivity and hardware malfunctions. Security Cameras : Install and position surveillance cameras (IP and analog) to ensure optimal coverage and functionality. Configure camera systems, including DVR / NVR setup, network connectivity, and remote access. Conduct routine maintenance and repair of cameras and related equipment. Project Execution : Read and interpret blueprints, schematics, and technical documentation to ensure accurate installations. Collaborate with project managers and clients to meet deadlines and project specifications. Maintain accurate records of work performed, including service tickets, materials used, and time spent. Customer Service : Provide exceptional customer support by addressing questions and concerns professionally and promptly. Train clients on system operation and basic troubleshooting. Ensure client satisfaction through quality workmanship and effective communication. Qualifications : Proven experience in infrastructure cabling, access control, and security camera systems. Strong knowledge of low-voltage wiring standards, tools, and testing equipment. Familiarity with access control platforms (e.g., HID, Honeywell, Lenel) and security camera brands (e.g., Axis, Hikvision, Avigilon). Ability to work at heights, in confined spaces, and in varying environmental conditions. Proficiency in using diagnostic tools, including cable testers and multimeters. Valid driver's license with a clean driving record. Strong organizational and time-management skills. Excellent communication and customer service abilities. Preferred Qualifications : Certifications such as BICSI, CompTIA Network+, or related credentials. Experience with PoE systems, network switches, and IT network configurations. Basic understanding of electrical systems and building codes. Work Environment & Physical Demands : Ability to lift and carry up to 50 lbs. Comfortable working on ladders, scaffolding, and in tight spaces. Travel to client sites is required Why Join Us? Competitive salary and benefits package. Opportunities for professional development and training. Supportive team environment and growth potential within the company. If you are a motivated, detail-oriented individual with a passion for technology and a commitment to delivering exceptional service, we encourage you to apply for this exciting opportunity. Job Type : Full-time Pay : $18.00 - $35.00 per hour Expected hours : 40 per week Benefits : Health insurance Paid time off Schedule : 8 hour shift Home daily Monday to Friday Work Location : On the road