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• NeoLife

  

  Customer Service Associate

  10 days ago

  Los Angeles

  Job DescriptionCustomer Service Associate Customer Service Associate (Field Support) Purpose of the RoleThe primary purpose of this position is to provide exceptional service to NeoLife Independent Promoters. Build long term relationships by providing encouragement, motivation, and support to Promoters, as well as educating Promoters on the essential tools to build their business. Key ResponsibilitiesInclude, but are not limited to the following. Other duties may be assigned as needed to meet business needs. • Process Promoter orders and applications that are mailed, faxed and emailed, with the utmost accuracy and give exceptional service.• Handle inbound and outbound calls for Distributors with a caring, friendly, positive attitude.• Research and answer questions through direct/written correspondence.• Assist Promoters with returned products due to dissatisfaction, defect, etc. and maintain a Quality Control Log that is sent to our local manufacturing plant on a monthly basis of products returns complaints.• Submit product questions to the Product Management Department, if not able to find the answers in Q&A data base that is available for Field Support.• Maintain accurate records for reference, e.g.: daily situation logs, referrals log, update association renewals, master file maintenance, 18-month log, log questions from incoming Promoter calls.• Referrals - assignment of referrals to Director and above and maintaining a log in order to have proper follow-up on all referrals.• Work with the following departments: The Design Team, Product Management Department, International/Recognition, Field Support Center and Warehouse to appropriately respond to Promoter requests.• Generate calls for promotional contests, surveys and special event changes, etc.• Month-end close, provide guidance to Marketing Plan Qualification, including contest and incentives.• Good understanding of the Compensation Plan, contests, events and company philosophy to provide exceptional service.• Participate in the annual 1099 reporting and research questions from Promoters regarding same.• Back up support for Promoter Accounts, in daily balancing, credit memos, etc.• Ability to train new employees on all procedures pertinent to Field Support Department• Knowledge of Company for touring Promoters and their new prospects.• Back up support for Promoter Web specialist that maintains Promoter's own NeoLife websites.• Attendance and punctuality are essential to this position.• Special projects as assigned. Competencies for Success• Excellent verbal and written communication skills.• Must be detail oriented and thoroughness in completing tasks. • Ability to work effective within a team or independently with minimal supervision.• Good interpersonal skills; telephone etiquette; and good organizational skills. • Must possess good keyboarding skills, have PC experience, and familiar with Windows PC applications and MS Offices, which includes the ability to learn new computer system applications.• Ability to navigate a computer while on the phone.• Must have the ability to work under pressure in a fast-paced environment while handling multiple tasks, including ability to understand multiple products and multiple levels of benefits within each product.• Must be dependable and punctual in attendance.• Ability to work early mornings, late evenings, and weekends, if needed• Must be fluent in speaking in Spanish Measures of Success• Average ticket time handling• Customer satisfaction• Product upsells• Resolve cases within first interaction Experience• An associate's or bachelor's degree is a plus.• Minimum of three years customer service experience. Physical Demands & Work EnvironmentThe physical demands and the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.• While performing the duties of this job, the employee is required to talk, stand, walk, kneel, bend, pull, feel, reach, grasp, crawl, hear, and/or climb stairs. • The employee is required sit for extended periods of time and is required to operate telephone and software via computer. • The employee is required to have the ability to lift or carry up to 20 pounds. • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.• The noise levels are usually moderate. About NeoLifeAt NeoLife, we give everyone the power to live healthier and happier lives. We are a world-wide nutrition company operating in over 50 countries and in business since 1958. For over 60 years, generations of families around the world have trusted NeoLife to provide leading-edge formulas that are based in nature and backed by science, using only the finest and safest non-GMO ingredients for nutrition supplements, earth-friendly home care, and organic skin care. We believe that the right decisions about our bodies and our homes—deciding what to put into them and what to keep out of them—are among the most important decisions of our lives. When it comes to our health, and the health of our children and families, there is simply no room for compromise. Other companies gain legitimacy and brand awareness with ads on TV and splash marketing campaigns, but we do it through our network of Independent Promoters. Through people. Because we believe in people. So instead of paying advertisers, we offer a business start-up opportunity where we compensate Promoters for sharing NeoLife and give them the tools and support for success. Through our global community of passionate leaders, we will be the single biggest force behind ending the trend of poor health and poverty, one person, one family at a time. Compensation details: 19-20 PIc4332e5844ee-25405-39395452

• VXI Global Solutions

  

  Call Center Customer Service Agent

  24 hours ago

  Los Angeles

  Job Description It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center. Benefits: • Competitive Salary: Starting pay of $18.00/hr., plus incentives., • Training: Paid training provided to ensure you have the skills needed for success., • Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance., • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data., • Referral for Life Program™: Earn a residual bonus every pay period., • Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs., • Career Growth: Opportunities for advancement within the company., • Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace. Key Responsibilities: • Customer Assistance: Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles., • Problem Solving: Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support., • Service Coordination: Coordinate with service providers to ensure timely assistance to the customer., • Follow-Up: Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction., • Documentation: Maintain accurate records of all customer interactions and services provided. Qualifications: • Customer Service Skills: Proven ability to provide patient, empathetic, and effective customer service., • Communication: Strong interpersonal skills and the ability to build rapport with customers during stressful situations., • Shift Flexibility: Availability to all shifts, including overnight shifts, weekends and holidays., • Experience: At least 1 year of customer service experience in a single role., • Education: High School Diploma or GED., • Background Check: Must pass a background screening., • Typing Skills: Minimum typing speed of 25 WPM., • Assessments: Candidates must pass onsite assessments with a score above 80% prior to interviewing., • Note: This position is 100% on-site. Join our dedicated team and make a difference in our vibrant, supportive call center environment. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

• VXI Global Solutions

  

  Call Center Representative

  24 hours ago

  Los Angeles

  Job Description It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center. Benefits: • Competitive Salary: Starting pay of $18.00/hr., plus incentives., • Training: Paid training provided to ensure you have the skills needed for success., • Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance., • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data., • Referral for Life Program™: Earn a residual bonus every pay period., • Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs., • Career Growth: Opportunities for advancement within the company., • Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace. Key Responsibilities: • Customer Assistance: Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles., • Problem Solving: Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support., • Service Coordination: Coordinate with service providers to ensure timely assistance to the customer., • Follow-Up: Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction., • Documentation: Maintain accurate records of all customer interactions and services provided. Qualifications: • Customer Service Skills: Proven ability to provide patient, empathetic, and effective customer service., • Communication: Strong interpersonal skills and the ability to build rapport with customers during stressful situations., • Shift Flexibility: Availability to all shifts, including overnight shifts, weekends and holidays., • Experience: At least 1 year of customer service experience in a single role., • Education: High School Diploma or GED., • Background Check: Must pass a background screening., • Typing Skills: Minimum typing speed of 25 WPM., • Assessments: Candidates must pass onsite assessments with a score above 80% prior to interviewing., • Note: This position is 100% on-site. Join our dedicated team and make a difference in our vibrant, supportive call center environment. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

• Professional Careers

  

  Remote Client Account Specialist

  11 days ago

  Los Angeles

  We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: • Previous experience in customer service or sales is a plus., • Great communication skills, • Ability to listen to and understand customer needs., • Good problem-solving skills, • Comfortable working remotely and independently, • Willingness to learn and develop new skills., • Ability to adapt to change in a dynamic environment., • If this sounds like you, we'd love to chat! What You Can Expect: • Flexible schedule, • 100% Remote position (Work from home), • Hands on training, • Life insurance, • Health insurance reimbursement, • Industry-leading resources and technology We hope to see your application soon!

• CME Corp.

  

  Lab Account Manager - Southern California

  4 days ago

  Los Angeles

  No recruiters or unsolicited agency referrals please. Are you looking for a dynamic lab equipment sales position where every day is different? Where you can hit the ground running and make an immediate impact with the largest healthcare providers in your region? Then look no further, you’ll be a great fit for CME Corp. CME Corp. is looking to add a talented and highly motivated sales professional to join our growing organization. As a Lab Account Manager, you will play a key role in our sales team managing your book of business, developing new business opportunities, and meeting or exceeding sales profitability objectives. You will sell healthcare equipment and related services with a focus on lab and lab related departments. The territory is the Greater Southern California region, and the focus is on the largest and most prestigious healthcare systems within your territory. This role will report to the Vice President of Specialty Sales. Responsibilities: • Manage and grow opportunities with existing and new customers for lab products through various channels, including networking, cold calling, and attending industry events, • Maintain and nurture relationships with existing clients, identify opportunities for upselling and cross-selling, and ensure customer satisfaction, • Develop a comprehensive understanding of product features, benefits, and applications and serve as a trusted resource for customers, • Meet monthly and annual sales/revenue targets, • Collaborate with internal Account Managers to grow lab product sales within accounts, • Bidding/quoting projects and creating proposals, • Maintain current and develop new relationships with manufacturer sales representatives, • Identify and qualify key “Decision Makers” (buying influencers) in all key and target accounts, • Create value beyond our products and services in a way that differentiates us from the competition, • Stay current with industry trends Requirements: • Bachelor’s degree or high school diploma with a minimum of five (5) years of relevant work experience, • Minimum two (2) years of progressive experience in account management within acute care facilities or similar role, • Minimum two (2) years of experience in lab-focused product sales, • Excellent communication and interpersonal skills, • Proficiency in Microsoft Office products and Salesforce CRM, • Must live in the geographical location of the position, • Regular daily travel within the geographic territory as business needs require, • Occasional overnight travel may be required, • Attend industry trade shows as needed Who you are: • Self-motivated and goal-oriented, • Highly organized and strong attention to detail, • Effective communication and presentation skills, • Strong, consistent and competitive work ethic, • Strong problem-solving skills with solution-oriented focus, • Customer-centric approach, • Adaptable to change and ability to work in a fast-paced work environment Compensation and Benefits: • Commission based with a weekly draw. The weekly draw amount is dependent upon experience level of applicant, • This position has unlimited earning potential, • Company laptop and cell phone, • Monthly expense allowance, • Medical, Dental and Vision, • Vacation and Paid Holidays, • 401k Retirement Plan, • Employee Stock Ownership Plan, • Employer-Paid Life Insurance, • Voluntary Benefits – Critical Illness, Short & Long Term Disability, Accident, Life, Whole Life, and Pet insurance, • Tuition Reimbursement, • Referral Bonus Program, • Employee Assistance Program About CME: Dedicated to providing quality equipment, logistics, and services to healthcare. CME is the premier source for equipment and turnkey logistics, delivery, and support for the healthcare community. The company helps healthcare facilities nationwide to seamlessly launch, renovate and expand. CME is headquartered in Warwick, RI with branches in Anaheim, CA, and Long Island, NY and over 35+ service centers spanning the nation and offers an expanded product line of more than 2 million+ medical products from more than 2,000 manufacturers. We support our military community, veterans encouraged to apply! CME Corp. is an equal opportunity employer. We welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.

• TSMA Consulting, Inc.

  

  Social Media Account Manager

  28 days ago

  Los Angeles

  Job DescriptionTSMA is Hiring a Social Media Account Manager! Do you get an innate sense of satisfaction from writing killer Instagram captions? Do you keep a journal beside your bed to write down said captions when inspiration strikes? Do you dream in Instagram-grids? Do you spend your Saturdays re-organizing your google drive folders? Do you pride yourself on your ability to multi-task? Do you have a perfect customer response email framed in your home office? Are you self-motivated enough to productively work from home (which, let's be honest is a necessity at the moment #covidlife), but enjoy humans enough to bring your fun personality to (zoom) meetings with us and our clients? Well then we have the position for you! ???? We are looking for a responsible, creative Account Manager to take our new clients’ social media presences from good to excellent. You will need to act proactively and without guidance while understanding the needs and characteristics of people (and sometimes organizations) with whom you work. About Us (i.e. why you'll love working here) We are the entertainment and tech industries' premier social media management and growth firm. Basically, we're the go-to Instagram experts in entertainment and tech. More importantly, we love what we do, have tremendous passion for each other, and work every day to create a work environment that allows you to thrive not just professionally but personally. Everyone at the company is a creative in some way—actors, dancers, photographers, you name it. As such, we understand and love supporting other artists and creating a work environment that is professional of course, but also a total hoot. (Note: The oldest member of our team wrote "total hoot.") We also deeply value inclusion. We know that when everyone brings their own unique perspective, history, and approach to the world we do better as a team. Responsibilities of the Position • Develop unique content strategies for each of your clients., • Write and curate editorial calendars (i.e. your client’s posting schedule) on a weekly basis., • Be the point of contact between the clients and the TSMA team, and manage information flow as well as updates between both parties (basically, lots of emails and occasional phone calls)., • Curate and/or edit content for social media (mostly through mobile editing apps), • Post for all clients on a regular basis ("regular" is defined by each client's assigned package description, most often 3-5x/week)., • Anticipate your clients' needs, continuously developing creative ways to improve the client's social media presence and overall goals., • Format information for internal and external communication – emails, presentations, reports, etc., • Attend weekly team calls to review any outstanding questions or updates from the previous week, discuss questions you may have at the onset of the current week, and receive regular updates/feedback on your work., • Be a self-starter. This position primarily works from home, and we don't believe in micro-managing. Do know, though, that you will have very frequent interactions with the rest of the team on a daily basis to carry out the job.Job Requirements, • Proven aptitude and skills related to the above responsibilities., • Experience as a social media manager in a professional setting., • Dynamic, adaptable writing skills, able to quickly harness the voices of a wide-variety of people (e.g. teenager, musician, senior citizen, CEO, film project, artist, acting studio, etc.)., • Particular aptitude with Instagram’s platform (additional social media platforms are welcomed as well)., • Familiarity with Instagram and Zoom, bonus points for Notion, and/or Google Suite, • Outstanding organizational and time management skills., • Excellent verbal and written communications skills (Seriously—this is imperative. You will be tested on this.)., • Discretion and confidentiality with high-profile clients., • High School degree minimum, University degree specializing in Marketing, Communications, or Business preferred., • Ability to work during business hours (9am - 6pm) Pacific Time. Compensation, • This is a W2 position., • Sick Leave policy for flexible time off, • 13 paid holidays throughout the year On the tech side, we are a very mac-friendly company. We prefer to remain within the Apple ecosystem. This position has significant growth opportunities in our fast-growing, dynamic company. In fact, many have carved out roles for themselves to thrive within the team over time. We look forward to connecting with you!

• Professional Careers

  

  Client Service Representative (Work from home) - Flexible hours

  11 days ago

  Los Angeles

  Language Requirement: Proficient level English.

• GL1

  

  Remote Customer Service Representative $45 per hour

  8 months ago

  Los Angeles

  In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.