Victoria Cruise Lines LLC

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• East Side House Settlement

  

  Program Director

  2 months ago

  $55000–$65000 yearly

  Full-time

  Mott Haven, The Bronx

  Description Position Title: Program Director Department: Early Childhood Education & Elementary Division Site/Location: Mott Haven Community Center FLSA Classification: Non-Exempt / Full Time Salary Range: $55,000 - $65,000 Reports To: Senior Director and/or Department Director MISSION STATEMENT East Side House cares for the individuals, families, and communities we serve by expanding opportunities for them to live more fulfilling lives through education, career development, and supportive services. JOB DESCRIPTION Summary/ Objective East Side House (ESH) provides high-quality, year-round programming in NYCHA community centers and public schools, serving youth and families through education, workforce readiness, recreation, and community engagement. Reporting to the Senior and/or Department Director, the Program Director oversees the development, implementation, and supervision of Early Childhood Education & Elementary Division. This includes daily operations, staff management, compliance, and creating safe, inclusive, and responsive environments that promote positive outcomes. As a member of the Early Childhood Education & Elementary Division, the Program Director is expected to lead dynamic, age-appropriate programming for Elementary age participants and community members. This role includes direct supervision of the Assistant Program Director, Group Leaders, Activity Specialist, and other frontline staff. It requires regular collaboration with Human Resources, Finance, IT, and other East Side House departments. Essential Functions and Responsibilities: Under the supervision of the Senior Director and /or Department Director, the Program Director will: • Provide strategic leadership and day-to-day oversight of youth and adult programs, including evenings, weekends, and summer., • Recruit, hire, schedule, onboard, and supervise full-time and part-time staff., • Monitor performance and ensure compliance with DYCD goals, quality standards, and contractual requirements., • Conduct staff evaluations, provide ongoing coaching, and lead monthly professional development and team meetings., • Oversee the design and delivery of engaging, age-appropriate programming focused on academics, recreation, workforce readiness, and cultural enrichment., • Ensure compliance with DOH School-Aged Child Care and Summer Day regulations, including quarterly inspections., • Train staff on safety protocols and ensure emergency preparedness., • Track attendance and maintain accurate records using DYCD Connect and internal systems., • Manage CACFP Food Program compliance and documentation., • Serve as the main point of contact for NYCHA, DYCD, schools, families, and community partners., • Build relationships with residents, tenant associations, youth councils, and community stakeholders., • Conduct quarterly community assessments and incorporate participant feedback into program planning., • Plan and execute four community events and a series of family workshops annually., • Cultivate at least three new partnerships each year to expand program offerings., • Manage the program budget, process purchase orders, and submit reports on time., • Represent the program in required meetings and maintain regular communication with NYCHA and DYCD., • Collaborate with ESH colleagues to coordinate events, share best practices, and support agency-wide initiatives., • Perform other duties as assigned. Other Duties Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this role. Duties, obligations, and activities are subject to change at any time, with or without notice. Qualifications Qualifications To perform this position successfully, the program director must fulfill all the elements of the job description to the highest standard and work well with colleagues in a high-energy, collaborative work environment. Additional qualifications include: Education & Experience • Bachelor’s degree 2 years experience in field, • Experience with budget management, compliance, and structured youth or intergenerational programming., • Knowledge of Bronx communities and local resources; NYCHA or DYCD program experience strongly preferred Skills & Competencies • Project Management: Manages programs, events, and schedules effectively., • Problem Solving: Applies sound judgment and youth-centered solutions., • Community Engagement: Builds partnerships with families, residents, and stakeholders., • Participant Focus: Designs responsive, inclusive, and community-aligned programming., • Team Leadership: Coaches staff, builds team culture, and promotes professional growth., • Analytical Thinking: Uses data and feedback to drive program improvements., • Organizational Skills: Excels in documentation, budgeting, and managing priorities., • Communication: Strong written, verbal, and public speaking skills., • Cultural Humility: Leads with equity and respect for diverse communities. Clearance Employees must be clear to work at ESH. Employment is contingent upon successful completion of background checks and/or screenings. Supervisory Responsibility N/A OR This position is responsible for supervising and managing the performance of all designated employees assigned to the position within the department. Physical Demands This role may involve occasional lifting or moving of items up to 25 pounds and routine use of standard office equipment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Expected Work Schedule The typical work schedule for this position includes the following: • COMPASS Programs: Monday through Friday, between 10:00 AM and 6:00 PM, aligned with school-based programming needs., • Cornerstone Programs: Weekday evening shifts (typically 3:00 PM-11:00 PM, with potential for Saturday and Sunday shifts, based on site-specific programming)., • Sunday programming may be required based on seasonal activities or community events. As aligned with the needs of the program/service. The schedule may be adjusted based on ESH’s operational needs, with notice provided whenever possible. EEO Statement East Side House (ESH) is an Equal Opportunity Employer and strongly encourages individuals with disabilities and veterans to apply. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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• Victoria Cruise Lines LLC

  

  CRUISE DIRECTOR

  2 months ago

  $3600–$3900 monthly

  Full-time

  Flushing, Queens

  Job Description Established New York-based cruise line operating a fleet of high-end vessels on China's majestic Yangtze River seeks a Cruise Director for a diverse international clientele, to begin in March 2027. The Yangtze River sails through the heart of China, a region rich in culture and history. After the completion of the Three Gorges Dam, the region has undergone an historic transformation and has become a living laboratory for China's modernization. You will have the opportunity to meet and interact with a discerning clientele from around the world, and work closely with our staff to ensure the success of every cruise. Role Description · Serve as a liaison between passengers and local staff. · Answer questions and handle concerns (trouble-shooting). · Help coordinate excursions and on-board programs, entertainment and lectures. · Host morning coffee & tea, receptions and dinners. · Prepare daily programs. Qualifications · College degree (Associate's or above required) · Must be service-oriented, patient, energetic, speak well and have excellent interpersonal skills. · Hospitality experience helpful (knowledge of food & beverage, cruise and hotel operations). · Language experience helpful, particularly German and Eastern European languages. · Musical talent is helpful. Salary · Negotiable depending on experience.

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• High Five Daycare

  

  Preschool Education Director

  2 months ago

  $80000–$85000 yearly

  Full-time

  Astoria, Queens

  We are seeking a dedicated and experienced Preschool Education Director to oversee the educational program and support the daily operations of our preschool/daycare. Qualifications: • Valid NYS teaching certification in Early Childhood Education or a related field required., • Master’s degree in Early Childhood Education or a related field preferred., • Minimum of 2 years of experience as an Education Director, Administrative Director, or similar leadership role in a preschool/daycare setting., • Excellent organizational and time management skills., • Strong attention to detail., • Excellent communication, leadership, and interpersonal skills., • Ability to effectively support teachers, staff, children, and families., • Knowledge of early childhood education practices, curriculum development, and NYS childcare regulations preferred. The ideal candidate will be an organized, detail oriented, and collaborative leader who is passionate about early childhood education and committed to creating a positive, nurturing, and high quality learning environment.

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  Easy apply
• SPECTRUM

  

  Business Account Executive (Bilingual Mandarin)

  4 days ago

  NEW YORK

  This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Curious how your sales expertise can drive growth for businesses in your community? Spectrum Business is seeking an Account Executive to connect small and medium-sized businesses with essential communications solutions, including Internet, video and voice. You'll leverage your skills to expand our customer base within a dedicated territory, delivering impactful services that help local organizations thrive. How You’ll Make an Impact • Generate and cultivate sales leads using diverse prospecting tactics, guiding each lead from initial contact to closing the sale, • Drive new customer acquisition by promoting and selling bundled services such as Internet, video and voice within your assigned territory, • Implement and execute a Territory Plan under the guidance of the Sales Manager to strategically expand Spectrum Business’ customer base, • Utilize order management software to process sales orders efficiently, collaborating with Account Coordinators to resolve administrative needs, • Maintain accurate records of sales and prospecting activities, using Salesforce.com and other tools to maximize territory potential, • Demonstrate deep product knowledge and strong selling skills, continually learning and practicing new techniques to enhance performance, • Attend sales meetings and consistently meet or exceed performance standards as defined by Spectrum Business’ Sales Model Working Conditions • Work in both office and outdoor environments with potential exposure to varying weather conditions, • Experience moderate noise levels during daily activities What You’ll Bring to Spectrum Required Qualifications Education • Bachelor’s degree in business, marketing or related field, or equivalent experience Skills • Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals, • Ability to read, write, speak, and understand multiple languages (English and Mandarin) Preferred Qualifications Experience • 3+ years of outside sales experience in a high transaction, short closing cycle model, • Business to business sales experience, • Proven sales history of meeting or exceeding targets Physical Requirements • Vision ability: close vision, peripheral vision, and ability to adjust focus #LI-DP4 SAE300 2026-83457 SAE300 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $47,800.00 and $94,900.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $54,000. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

• SPECTRUM

  

  Business Account Executive

  4 days ago

  NEW YORK

  This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Curious how your sales expertise can drive growth for businesses in your community? Spectrum Business is seeking an Account Executive to connect small and medium-sized businesses with essential communications solutions, including Internet, video and voice. You'll leverage your skills to expand our customer base within a dedicated territory, delivering impactful services that help local organizations thrive. How You’ll Make an Impact • Generate and cultivate sales leads using diverse prospecting tactics, guiding each lead from initial contact to closing the sale, • Drive new customer acquisition by promoting and selling bundled services such as Internet, video and voice within your assigned territory, • Implement and execute a Territory Plan under the guidance of the Sales Manager to strategically expand Spectrum Business’ customer base, • Utilize order management software to process sales orders efficiently, collaborating with Account Coordinators to resolve administrative needs, • Maintain accurate records of sales and prospecting activities, using Salesforce.com and other tools to maximize territory potential, • Demonstrate deep product knowledge and strong selling skills, continually learning and practicing new techniques to enhance performance, • Attend sales meetings and consistently meet or exceed performance standards as defined by Spectrum Business’ Sales Model Working Conditions • Work in both office and outdoor environments with potential exposure to varying weather conditions, • Experience moderate noise levels during daily activities What You’ll Bring to Spectrum Required Qualifications Education • Bachelor’s degree in business, marketing or related field, or equivalent experience Skills • Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals Preferred Qualifications Experience • 3+ years of outside sales experience in a high transaction, short closing cycle model, • Business to business sales experience, • Proven sales history of meeting or exceeding targets Physical Requirements • Vision ability: close vision, peripheral vision, and ability to adjust focus #LI-DP4 SAE300 2026-83474 SAE300 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $47,800.00 and $94,900.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $54,000. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

• MassMutual

  

  Actuarial Director - Consolidated Reporting & Regulatory Oversight

  4 days ago

  NEW YORK

  The Opportunity As the Actuarial Director of Consolidated Reporting & Regulatory Oversight, you will lead consolidated actuarial valuation reporting across the enterprise, including quarter-end and year-end reporting. You will translate complex valuation results into clear, decision-useful insights for senior leaders across the CFO organization. You will also lead the annual asset adequacy testing process and establish a coordinated, enterprise-wide approach to monitoring, assessing, and implementing emerging actuarial regulations and professional guidance. In this highly visible role, you will help strengthen reporting discipline, regulatory readiness, governance, controls, and continuous improvement across the valuation function. Success in this role requires deep valuation expertise, an enterprise perspective, strong execution, and clear communication. You will anticipate reporting and regulatory developments, create accountability across complex cross-functional processes, and build scalable processes and controls that promote quality, timeliness, transparency, and continuous improvement. The Team You will join the Consolidated Reporting & Capabilities team within Corporate Actuarial and Business Analytics and report to the Head of Valuation Consolidated Reporting & Capabilities. The team partners closely with production valuation teams and stakeholders across Corporate Actuarial, Controllership, Forecasting, Legal & Compliance, Reinsurance, and Technology. Together, the team is focused on producing reliable enterprise-wide valuation reporting, strengthening governance and controls, and preparing the organization for evolving actuarial and regulatory requirements. The Impact • Lead the preparation, review, and delivery of quarterly and year-end consolidated valuation results, exhibits, disclosures, and actuarial reporting deliverables across applicable reporting bases., • Own the consolidated analysis of reserve movements, earnings impacts, assumption and model changes, experience variances, and other key drivers of financial results. Synthesize results across business lines and legal entities to identify emerging themes and risks and provide forward-looking insights to senior leadership., • Establish consistent valuation governance, documentation, controls, change management, and review standards. Partner with key stakeholders to align actuarial reporting with financial statements, management reporting, audit, and regulatory requirements., • Lead the annual asset adequacy and cash flow testing cycle, including planning, governance, production coordination, aggregation, review, and communication of results. Establish enterprise-wide timelines, deliverables, assumptions, methodologies, documentation expectations, review checkpoints, and quality standards., • Oversee the preparation of supporting documentation, management materials, regulatory submissions, audit support, and materials required by the Appointed Actuary. Lead post-cycle retrospectives and implement process, model, data, control, and documentation improvements., • Lead an enterprise-wide actuarial regulatory monitoring framework covering valuation, reserving, asset adequacy, capital, actuarial reporting, and related professional practice requirements. Coordinate technical impact assessments, maintain accountability for implementation activities, and represent the valuation organization in relevant internal and external working groups. The Minimum Qualifications • Bachelor’s degree in actuarial science, mathematics, statistics, finance, data science or closely related field., • Fellow of the Society of Actuaries, • 7+ years’ actuarial experience in valuation and reporting, • 5+ years’ experience working with valuation systems, • 3+ years’ exposure to valuation regulations and financial statements under US Statutory and GAAP reporting The Ideal Qualifications • 10+ years of actuarial experience in modeling, valuation, reporting, pricing, assumptions development, or risk management., • Expert knowledge of U.S. Statutory and GAAP financial reporting, including Principles-Based Reserving and GAAP Long Duration Targeted Improvements., • Experience leading complex actuarial valuation and reporting processes., • Deep knowledge of life insurance and annuity products, valuation techniques, regulations, and methodologies., • Experience data lake environments, and related reporting tools, • Experience with asset adequacy testing, cash flow testing, or actuarial projections., • Strong modeling, technical, analytical, and leadership capabilities., • Ability to translate complex technical information into clear, decision-useful insights., • Strong written and verbal communication skills., • Demonstrated ability to build and maintain relationships across cross-functional groups., • Continuous improvement mindset with a strong focus on governance, controls, and operational excellence. What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: • Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes., • A collaborative environment where perspectives are welcomed., • Access to learning, development, and internal networks that support continuous growth and skill-building over time., • Employee-led communities and forums that foster connection, learning, and inclusion across the organization., • A culture grounded in integrity, responsibility, and stewardship, supported by a company with a strong legacy and a future-focused mindset. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

• MassMutual

  

  Director Investment Controllership- Derivatives (STAT & GAAP)

  4 days ago

  NEW YORK

  Director Investment Controllership - Derivatives Controllers Organization of Corporate Finance Full-Time/Boston, Massachusetts or New York, NY Overview Finance and Accounting is at MassMutual’s core, and our team is ushering in an era of growth. We are looking for bold ideas, creative solutions, and comfort embracing change. We strive to build a diverse team and leverage different points of view to optimize processes and build strong relationships. Our team is motivated by challenging work that delivers substantial impact in a culture of accountability and collaboration. We treat policyowners and customers fairly and prioritize financial stability. Being part of a mutual company means that our teams can think long-term, and employees can dive deep into the complex structure of products and the organization. Our finance teams are experts in their field and thrive in fast-paced environments. They balance the needs of the business and invest in the long term, while always putting the customer first. They align their work with our live mutual philosophy and strive to always make the right choice for our policyowners. We are building a team that truly embodies ‘together we move forward.’ The Opportunity As a Director in the Controllers Organization of Corporate Finance, you will serve as a key representative of the Investment Controllership. We are forward-thinking and seek others who will leverage their curiosity, take initiatives, make long-term impact, and drive short-term results. Join us as a partner who will work collaboratively and with determination to leave the company in a better place than you found it. As a Director, you will work alongside a diverse team of highly motivated professionals focused on proactively driving the development and execution of process improvement, meaningful analysis and control execution for investment accounting activities. The Team The Investment Controllership team is a high-profile team in the Controllers organization, comprised of accounting professionals who oversee our various asset classes and investment activities. The team continues to grow in support of our growing level of assets, key initiatives, and special projects. Our team is driven to provide timely and accurate financial information to our customers. We pride ourselves on working with agility and being a reliable source of information in the organization while continuously improving how we work together as a team to make our processes better. Our culture thrives on inquisitive approaches to our work to help identify issues with specificity and demonstrate high levels of accountability to make things right. At the same time, we foster an environment where individuals can reach their full potential and secure long-term success. We are seeking a candidate with strong communication skills, a forward-thinking mindset, and deep intellectual curiosity to join the team who can make meaningful impact to the organization. The Impact: As an investment accounting director, you will lead the investment accounting and controllership for derivatives across our various insurance and non-insurance entities, which entails ensuring the accuracy of the investment results across various derivative strategies on a GAAP and statutory basis. This position will also support continued process enhancements related to achieving an accelerated close that produces timely, accurate, and complete investment accounting results in an efficient manner. All candidates must, in addition to possessing the specific qualifications cited below, work efficiently within a complex, fast-paced, and evolving environment, and demonstrate strong organizational and interpersonal skills. • Create an environment whereby the team is inspired, engaged and motivated by opportunities to learn and grow, • Play a key role in leading a collaborative and inclusive culture by working closely with Investment Management Operations, Investment Managers, and other Controllers teams, • Manage the monthly reconciliations between the ledger and investment systems for derivatives ensuring the accuracy of the financial statement results as it relates to derivatives, • Oversee the preparation of monthly analytics report and present findings to various stakeholders on a monthly basis, • Responsible for review of footnotes and NAIC Schedule DB to ensure accuracy and timely completion., • Lead and execute process re-design efforts for derivatives in response to expanding investment strategies and enhance analytics supporting quarterly derivative results, • Support the Investment Office in implementing new hedging strategies and evolving accounting standards. Collaborate with Accounting Policy to ensure that transactions are appropriately reflected in accordance with the applicable GAAP and statutory accounting frameworks, • Partner with the Investment Middle Office to design operational processes within the subledger that support the derivatives accounting and controllership activities, • Execute and oversee processes and controls that support derivative accounting and controllership, • Serve as a point of contact for external auditors on all derivative-related matters, • Perform control functions in compliance with NAIC Model Audit Rule and the Company’s internal control structure, • Perform frequent ad hoc analysis and assist with special projects, as requested The Minimum Qualifications: • Bachelor’s degree, • 8+ years of progressive experience in Investment Accounting and/or Investment Operations including derivative investments, with a foundational understanding of the upstream processes and impacts to downstream accounting and controllership, • 3+ years of experience in insurance company Investment GAAP combined with Statutory accounting including Schedule DB, • 2+ years of experience as a people leader, responsible for managing direct reports OR 5+ years demonstrating informal leadership by guiding, coaching, and supporting colleagues in their day-to-day work The Ideal Qualifications: • Proactive, results-oriented, detail-focused, and deadline-driven, with the ability to work effectively in a team with limited direct supervision, • Strong analytical, written, and verbal communication skills, • Ability to work well in a dynamic and agile environment while leading the team in execution of various priorities and deliverables, • Comfortable operating at both a strategic and hands-on level in an evolving environment, • Experience with different investment types and structures, • Experience with system conversion or subledger implementation, • Able to build and maintain strong working relationships across cross-functional groups, • CPA, CFA, CMA, or equivalent designations, • Experience with Aladdin platform and SQL is a plus What to Expect as Part of MassMutual and the Team • MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:, • Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes, • A collaborative environment where perspectives are welcomed, • Access to learning, development, and internal networks that support continuous growth and skill-building over time, • Employee-led communities and forums that foster connection, learning, and inclusion across the organization, • A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset #LI-CR37 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

• Intuit

  

  Retail Tax Advisor

  4 days ago

  NEW YORK

  Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Retail Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” About the Role: In this role, you will work on-site from a TurboTax Retail or Flagship location as part of a collaborative team of financial experts, serving in-person customers who use Intuit TurboTax products. You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. Additionally, you will play a key role in growing TurboTax’s client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. This role is non-exempt and requires onsite presence at a TurboTax location in the United States. What You’ll Do: Be a Proactive Community Ambassador • Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community., • Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach., • Lead and participate with the support of TurboTax in local marketing, making the topic of taxes accessible and approachable. Provide Tax Expertise • Give hands-on tax advice and complete preparation services for TurboTax customers, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments)., • Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice., • Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer Experience • Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations)., • Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship., • Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools., • Address client inquiries while helping them overcome tax-related challenges. What You Get: As a TurboTax - Retail Expert, you’ll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax’s network of growth-minded professionals and marketing support Key Qualifications Who You Are: • Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep knowledge of tax law preferred., • Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes., • Must possess or be able to obtain any related State licenses, certificates, permits, or bonds, • Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software., • Familiarity with Circular 230, • Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand., • Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies, • Bilingual (English/Spanish) communication skills are a plus, • Experience in holistic tax advisory services beyond tax filing, • Must be willing to wear a TurboTax uniform, • Must be willing to work in a front facing retail environment Attributes & Skills: • Passionate about empowering customers and helping them overcome the complexities of taxation., • Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos)., • Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio., • Exceptional customer service skills, high empathy, and a friendly, professional demeanor., • Excited to be showcased as a TurboTax Expert in local and national marketing efforts., • Strong verbal and written communication skills., • Ability to work in a fast-paced environment independently while managing multiple priorities., • Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: Must reside within the United States. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: New York $32.50 - $36.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at _). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.