Lincoln Square Coaching LLC

Job Title: Operations Associate Reports To: Chief Executive Officer (CEO) and Chief Program Officer (CPO) Location: Remote or hybrid (based on organizational needs), but must be able to report to office in Manhattan (New York, NY) Employment Type: Part-Time (with potential for full-time) About Lincoln Square Coaching LLC Lincoln Square Coaching LLC is a mission-driven organization committed to delivering high-quality vocational rehabilitation services, professional development, and coaching. We support individuals and organizations in building meaningful career pathways and improving workplace engagement. Position Overview The Operations Associate plays a vital role in the smooth functioning of day-to-day operations. Reporting directly and jointly to the CEO and the Chief Program Officer, this position is responsible for overseeing administrative processes that support program delivery and contractual compliance. The ideal candidate is highly organized, detail-oriented, and comfortable navigating electronic systems and managing client data with the utmost integrity and confidentiality. Key Responsibilities: - Manage intake and case assignment for new clients/customers across all service lines. - Monitor the electronic health records (EHR) system to ensure case notes and documentation are completed by staff in a timely and accurate manner. - Ensure organizational compliance with HIPAA, FERPA, and other relevant state and federal regulations. - Track case progress and adherence to timelines for assessments, service delivery, and report submissions, particularly for contracts with strict deadlines. - Perform initial outreach to new clients to coordinate and schedule their first appointments with the appropriate provider. - Monitor and follow up on unpaid receivables, escalating concerns as appropriate. - Conduct regular and random audits of case files to ensure compliance with internal standards, agency guidelines, and external contractual obligations. - Collaborate with internal teams to improve operational workflows and documentation processes. - Other duties as assigned. Required Qualifications - Associate’s or Bachelor’s degree in a relevant field (e.g., healthcare administration, human services, business operations) preferred. - Minimum of 2 years of experience in administrative or operational support, preferably in a healthcare, counseling, or human services setting. - Familiarity with HIPAA and FERPA compliance standards. - Experience using electronic health record (EHR) or case management systems. - Strong organizational, communication, and interpersonal skills. - Ability to manage multiple tasks simultaneously and work independently with minimal supervision. - Proficiency with Microsoft Office and Google Workspace applications. Additional Requirements - Must complete any required training offered by NYS CASE based on specific roles and responsibilities in relation to the Career Rehabilitation Services (CRS) contract. - Must adhere to the CRCC Code of Ethics in all aspects of service delivery and operational management. Compensation and Benefits - Compensation commensurate with experience. - Flexible work schedule and potential for remote work. - Opportunities for professional development and training.

Overview A growing healthcare organization in Crown Heights is seeking a Service Coordinator to maintain a caseload of 25 patients. Key Responsibilities: Maintain contact with patients and their families to ensure high standards of care are being met. Ensure all monthly and yearly documentation is completed accurately and on time. Coordinate transportation and order medical supplies. Conduct quarterly in-person visits with patients to assess needs and maintain relationships. Handle de-escalation when patient's are dissatisfied. Maintain regular office hours Mon-Fri (9–5). Ideal Qualifications: BA or Associates is requried. Strong organizational, communication, and problem-solving skills. Proficiency in basic computer skills, including email, documentation, and data entry. Experience in case management or patient coordination is a plus. Bilingual is a plus. Salary: Starting at $40-50,000/Year Please reach out if you are interested in joining a passionate team with real growth potential! Job Type: Full-time Pay: $40,000.00 - $50,000.00 per year Benefits: Paid time off Schedule: 8 hour shift Monday to Friday Ability to Commute: Brooklyn, NY 11203 (Required) Ability to Relocate: Brooklyn, NY 11203: Relocate before starting work (Required) Work Location: In person

We are seeking a detail-oriented and organized Data Entry Clerk to join our team. In this role, you will be responsible for accurately entering and managing data within our systems. The ideal candidate will possess strong clerical skills, proficiency in office software, and a commitment to maintaining high standards of accuracy. This position is essential for ensuring that our data is up-to-date and reliable, supporting various operational functions within the organization. Responsibilities Accurately input and update data into company databases and systems. Perform order entry tasks, ensuring all information is correct and complete. Utilize Excel to create and manage pivot tables for data analysis. Conduct regular audits of data to identify discrepancies and rectify errors. Maintain organized records of data entry activities and ensure confidentiality of sensitive information. Collaborate with team members to streamline data entry processes and improve efficiency. Assist with clerical duties as needed, including filing, scanning, and document management. Qualifications Proven experience in data entry or a similar clerical role. Proficiency in Microsoft Office Suite, particularly Excel, with the ability to create pivot tables. Strong typing skills with a high level of accuracy. Basic math skills for verifying numerical data. Familiarity with computerized systems for data management. Excellent attention to detail and organizational skills. Ability to work independently as well as part of a team in a fast-paced environment. If you are passionate about data accuracy and possess the necessary qualifications, we encourage you to apply for this vital role within our organization. Job Type: Part Tim Pay: $20.00 - $35.00 per hour Benefits: Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Schedule: Monday to Friday Work Remote

Now Hiring: Receptionist – Be the Face of Our Company! Are you organized, professional, and great with people? We’re looking for a Receptionist to be the first point of contact for our business, ensuring a welcoming and efficient front desk experience for clients, visitors, and team members. Why Join Us? Competitive Pay & Benefits – Health insurance, PTO, retirement plans & more Career Growth Opportunities – We invest in our employees’ success Positive Work Environment – Friendly andsupportive team culture Flexible Scheduling – Full-time & part-time positions available Key Responsibilities: • Greet visitors and clients with a warm andprofessional demeanor • Answer and direct phone calls, emails, andinquiries efficiently • Schedule appointments and manage calendars with accuracy • Handle administrative tasks such as data entry, filing, and office organization • Ensure the reception area is clean, organized, and welcoming • Assist other departments as needed to keep operations running smoothly What We’re Looking For: Excellent communication & interpersonal skills Strong organizational & multitasking abilities Proficiency in Microsoft Office & office management software A professional and friendly attitude with a customer-first mindset Previous experience in reception, customer service, or administration is a plus! Ready to be the face of our company? Apply today and start your journey with us! Would you like this tailored for a specific industry (e.g., medical, corporate, hospitality)?

Job Overview: Global is seeking an organized and detail-oriented Office Manager to join our growing team. The position will support the firm in all aspects of office management and operations and plays crucial role in maintaining the smooth and efficient operation in our company. In this role, you will be the primary point of contact for all customer inquiries, responsible for data entry, and various administrative tasks, ensuring that all office functions run seamlessly. If you're proactive, have strong communication skills, and thrive in a fast-paced setting, we want to hear from you! Key Responsibilities: Phone Management: Answer, screen, and direct phone calls. Take detailed messages and ensure timely follow-up. Call and follow up with leads. Be point of contact for clients and new prospects. Data Entry & Record Keeping: Input and maintain accurate data into systems. Update and manage files, records, and documents. · General Administrative Support: Manage office schedules, appointments, and meetings. Prepare reports, presentations, and meeting agendas as needed. · Assistant to VP. Assistant to the VP of Marketing & Sales when needed. Assist with schedule, calls, and any email communication as needed. Communication & Coordination: Facilitate communication between departments, clients, and vendors. Assist in preparing email communications, presentations, and webinars as needed. Qualifications: Experience Bachelor’s degree in business administration, Management, or a related field preferred Experience in an office or administrative role preferred. Strong verbal and interpersonal communication skills with the ability to interact professionally with clients, business associates, and external partners Excellent organizational skills and attention to detail. Ability to multitask and prioritize in a fast-paced environment. Ability to maintain confidentiality and handle sensitive information. Proficiency in Microsoft Office Suite (Word, Excel, Outlook), CRM, and other office software. Why Join Us? Global Financial gives you the opportunity to contribute to the growth and development of a dynamic company. A supportive and collaborative work environment encouraging growth and collaboration. Competitive salary based on experience with ability to earn commissions. Full time in our NYC office. PTO, Holiday pay, and discretionary bonuses based on performance.

Overview We are seeking a highly organized and detail-oriented Secretary to join our team at Golds Plumbing! The ideal candidate will play a crucial role in ensuring the smooth operation of our office by managing administrative tasks, supporting staff, and providing excellent customer service. This position requires strong communication skills, proficiency in software applications, and the ability to multitask effectively. Responsibilities - Manage and organize office files, ensuring all documents are accurately filed and easily retrievable. - Handle incoming phone calls and inquiries with professionalism, directing them to the appropriate personnel as needed. - Assist in scheduling appointments and maintaining calendars for staff members. - Utilize QuickBooks for basic accounting tasks and financial record-keeping. - Perform proofreading of documents to ensure accuracy and clarity before distribution. - Maintain office supplies inventory and place orders as necessary to ensure smooth operations. - Provide administrative support to various departments as required, including data entry and document preparation. - Communicate effectively with clients and visitors - Experience - Proven experience as a Secretary or in a similar administrative role is preferred. - Proficiency in using computer systems and software applications, especially QuickBooks. - Strong organizational skills with attention to detail for accurate file management and document preparation. - Excellent verbal and written communication skills to interact effectively with team members and clients. - Ability to work independently as well as collaboratively within a team environment. If you are passionate about providing exceptional administrative support and thrive in a dynamic workplace, we encourage you to apply for this exciting opportunity! Job Type: Full-time Pay: $21.00 - $35.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance Paid time off Schedule: 8 hour shift Day shift Monday to Friday Morning shift Experience: Secretary: 1 year (Preferred) Ability to Commute: Long Island City, NY 11101 (Required) Ability to Relocate: Long Island City, NY 11101: Relocate before starting work (Required) Work Location: In person

• Assist in managing HR operations, including onboarding, employee recordkeeping, and compliance with employment laws and company policies. • Utilize PEO systems to administer payroll, benefits, and HR functions. • Serve as a point of contact for employees (in collaboration with CEO), addressing HR-related inquiries and concerns in a professional and timely manner. • Ensure accurate documentation and record maintenance in compliance with legal and organizational requirements. • Support the development and implementation of HR policies and procedures. • Collaborate with management to enhance employee engagement and workplace culture. Qualifications & Requirements: · Proven experience working as an HR representative. · Proven experience working with PEO systems (Paychex, ADP TotalSource, or similar platforms). · Strong knowledge of HR principles, employment regulations, and best practices. · Excellent organizational and communication skills with attention to detail. · Ability to handle sensitive information with confidentiality and professionalism. · Ability to work independently and manage multiple tasks efficiently. · Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred but not required). · Spanish speaking preferred but not required. Position Details: Job Type: Full-Time Location: in office Compensation: Competitive pay based on experience Benefits: Healthcare, 401k with employer matching, PTO, and Paid Holidays.

JOB TITLE: Patient Care Coordinator STATUS: ☐ Exempt ☒ Non-Exempt DIRECT REPORTS: ☐ YES ☒ NO REPORTS TO: Operations Program Manager CLINICAL: ☒ YES ☐ NO DEPARTMENT: Operations JOB SITE: All MMD Centers ** PRIMARY PURPOSE** Represent the company as the center’s first point of contact, greeting patients and key stakeholders upon entry into the center and via phone and digital communications. Accurately complete patient registration, insurance verification and patient collections. Drive a positive patient experience through execution of clinical and administrative duties. ** ESSENTIAL JOB DUTIES** Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANK ESSENTIAL FUNCTION DESCRIPTION Clinical Responsibilities Approximately 80% 1. Greet patients upon entering the center. 2. Register patients for visits carefully and efficiently. 3. Verify patient insurance and collect patient payments accurately. 4. Answer and route phone calls, taking and delivering messages as needed. 5. Respond to and resolve patient questions and issues, as needed. 6. Document patient information in the EMR accurately and completely. 7. Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed. Administrative Responsibilities Approximately 15% 1. Organize office supplies at the front desk according to company best practice, restocking as needed. 2. Ensure the cleanliness and appearance of the waiting area for patients. 3. Complete daily procedure checklists. 4. Maintain 100% compliance with company trainings and policies. 5. Welcome new team members and provide support, as needed. 6. Engage in local marketing and marketing events, as needed. 7. Respond to and execute on email communications timely. Additional Responsibilities/Cross-Training Approximately 5% 1. Assist with intake duties when back-office staff are not available, including but not limited to: a. Collecting vitals, physical stats, and medical history. b. Performing point-of-care testing. c. Retrieving lab and ancillary test results for review by provider. d. Documenting any clinical services performed in the EMR. e. Ensuring patients are roomed, examined, and discharged timely. 2. Additional responsibilities as assigned. LICENSES & CERTIFICATES N/A – No licenses or certifications required. ** ** ** EDUCATION, COMPETENCIES & EXPERIENCE** 1. High school diploma or equivalent (minimum required). 2. Minimum of one (1) years’ experience working in a customer service setting, preferably in healthcare. 3. Strong customer service skills with a friendly and positive/enthusiastic presentation. 4. Strong attention to detail while maintaining a high level of organization. 5. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment. 6. Excellent interpersonal, communication, and diplomacy skills – team player who takes initiative and maintains a professional demeanor across all interactions. 7. Fluency in Spanish, Bengali, Arabic, Creole, French, or Hindi, a plus. ** PHYSICAL DEMANDS** Computer work which may require repetitive motions and remaining in a stationary position for extended periods of time Positioning, transporting, and/or installation of equipment or materials with weight load of up to 25lbs Traverse across different areas of the office/clinic and/or to different office/clinic locations Observation of details at close range (within a few feet of the observer) ** EQUAL EMPLOYMENT OPPORTUNITY STATEMENT** ModernMD is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ModernMD makes hiring decisions based solely on qualifications, merit, and business needs at the time. EMPLOYEE ACKNOWLEDGEMENT I have reviewed this job description and understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the job description. If I have any questions about job duties not specified in this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff. I further understand that future performance evaluations and merit increases to my pay are based on my ability to perform the duties and responsibilities outline in this job description to the satisfaction of my immediate supervisor.