Trade Supply Group

Water Mill Building Supply is hiring a Customer Service Representative to join our showroom team in Water Mill, NY. In this full-time role, you’ll answer questions, coordinate with sales associates, and help customers from their first inquiry through order completion. If you enjoy connecting with people, solving problems, and keeping details organized, this role offers a chance to put those strengths to work in a busy showroom—with training and opportunities to grow. What you’ll do • Assist customers by phone, email, and in person with friendly, professional service., • Provide accurate information about products, services, orders, and company policies., • Schedule customer appointments with sales associates., • Process orders, returns, exchanges, payments, and other customer requests accurately., • Resolve questions and concerns, coordinating with sales and other departments when needed., • Follow up with customers to ensure their requests are addressed., • Document customer interactions and maintain accurate records., • Help keep the showroom professional and welcoming., • Protect confidential customer information and follow company procedures., • Meet established customer service, quality, and performance standards. What you’ll need • Strong verbal and written communication skills., • A helpful, approachable attitude and the ability to remain calm when resolving customer concerns., • Attention to detail, organization, and problem-solving skills., • Comfort using computers, email, and business software., • Ability to multitask, prioritize, and work both independently and with a team., • Ability to reliably commute to Water Mill, NY. Preferred qualifications • Previous experience in customer service, customer support, retail, a showroom, administration, or sales support., • High school diploma or equivalent., • Experience processing orders and managing customer relationships., • Familiarity with Microsoft Outlook, Excel, Word, or Solar Eclipse., • Bilingual or multilingual skills. Schedule • Full-time, Monday through Friday, • 8:00 AM–5:00 PM, • On-site in Water Mill, NY Compensation & Benefits • Competitive compensation, • Paid time off, • Health and other benefits, where applicable, • Training and professional development opportunities, • Opportunities for career growth and advancement

Manhattan Laminates is hiring a Warehouse Associate / Backup Route Delivery Driver to join our Deer Park team and train for a Class B CDL and Hazmat endorsement. You’ll start by picking and packing orders, operating a sit-down forklift, helping customers with pickups, and providing backup delivery coverage as your training and credentials allow. Our team supplies plywood, laminates, hardware, and other woodworking materials to businesses across the New York metro area. Training and pay • Start at $24 per hour. You can apply before earning your Class B CDL or Hazmat endorsement., • During your first six months, you’ll train on our delivery procedures, learn how we load and secure orders, and receive feedback as we assess your readiness for route driving., • At the six-month mark, you’ll be eligible for reimbursement of expenses related to obtaining your Class B CDL and Hazmat endorsement., • Your pay increases to $30 per hour once you obtain your Class B CDL with a Hazmat endorsement. What you’ll do • Pick, pack, and stage plywood and other materials for shipment using a sit-down forklift., • Receive and ship inventory, record transactions accurately, and use a handheld RF scanner to locate orders., • Help customers with pickups by pulling the correct materials and loading their vehicles., • Load and unload trucks, verify orders before departure, and keep the warehouse clean and organized., • Provide backup coverage on local, multi-stop delivery routes as your training and credentials allow. Check orders at each stop, follow customer instructions, and collect signatures and proof-of-delivery photos through our mobile app., • Follow company safety procedures, report warehouse hazards, and complete vehicle inspections when assigned to drive. Schedule • Full-time, Monday through Friday, • On-site in Deer Park, NY What you’ll need • At least one year of sit-down forklift experience., • Ability to lift and move materials weighing at least 50 pounds., • Reliability, attention to detail, and a customer-focused attitude., • Willingness to train for and obtain a Class B CDL and Hazmat endorsement., • Ability to reliably commute to Deer Park, NY., • Previous warehouse experience is preferred., • Previous truck driving or multi-stop delivery experience is preferred., • Experience using an RF scanner or working in the lumber or distribution industry is preferred. Benefits • 401(k) with company match, • Health, dental, vision, and life insurance, • Flexible spending account, • Paid time off Search Trade Supply Group to learn more about our current career opportunities.