Warehouse Associate
5 days ago
Bohemia
Job Title: Warehouse Customer Service Associate Location: Bohemia, New York, USA Job Type: Full-Time About Us: We are a fast-growing logistics and distribution company committed to delivering exceptional service and efficiency to our customers. Our warehouse operations in Bohemia, NY serve as a key hub for inventory management, order fulfillment, and customer support. Position Overview: We are seeking a reliable and customer-focused Warehouse Customer Service Associate to join our team. This role bridges warehouse operations and customer communication, ensuring accurate order processing and a high level of client satisfaction. Key Responsibilities: • Serve as the primary point of contact for customer inquiries regarding orders, shipments, and inventory, • Coordinate with warehouse staff to ensure timely and accurate order fulfillment, • Process orders, returns, and exchanges using internal systems, • Resolve customer issues and provide timely updates on order status, • Maintain accurate records of customer interactions and transactions, • Assist with inventory checks and administrative warehouse tasks as needed, • Ensure compliance with company policies and safety procedures Requirements: • Previous experience in customer service, warehouse operations, or logistics preferred, • Strong communication and problem-solving skills, • Ability to multitask in a fast-paced environment, • Basic computer skills (MS Office, warehouse management systems a plus), • High school diploma or equivalent, • Ability to work on-site in Bohemia, NY Compensation & Benefits: • Competitive hourly wage / salary (based on experience), • 401(k) retirement plan with company match, • Health, dental, and vision insurance, • Paid time off (PTO) and paid holidays, • Life and disability insurance, • Employee assistance program (EAP), • Opportunities for career growth and advancement, • Training and development programs Work Schedule: • Monday to Friday
Cathy B.Active 1 year ago
