Security Account Manager - 2nd & 3rd Shift
15 days ago
Milwaukee
Security Account Manager – Full Time – Milwaukee, WI We offer a full benefits package, PTO, weekly pay, and more! Schedule: Must have 2nd and 3rd shift availability Rate: $65,000/Year High-Profile Multi-Site Portfolio | Leadership-Focused Role We are seeking an experienced Security Account Manager to oversee a large, high-profile account consisting of multiple sites and service lines, including mobile patrol, static guarding, and SOC operations. This is a hands-on leadership role responsible for driving operational performance, developing frontlines leadership, maintaining strong client partnerships, and ensuring program consistency in a high-expectation environment. What Your Day May Look Like Client Leadership & Partnership • Serve as primary liaison for a high-profile client., • Lead monthly performance and business review meetings., • Monitor KPIs and ensure contractual service standards are consistently met., • Develop corrective action plans to address performance gaps., • Manage multiple sites, including mobile patrol, static guarding, and SOC operations., • Ensure full staffing coverage and operational continuity across all shifts., • Maintain active visibility during 2nd and 3rd shift operations., • Support 1st shift business hours for client meetings, leadership alignment, and operational oversight., • Conduct routine site visits and operational audits., • Oversee scheduling, workforce planning, and cost control measures., • Lead supervisors and frontline teams across multiple shifts., • Address disciplinary matters promptly and professionally., • Coach and mentor team members to improve performance and prepare high-potential employees for advancement., • Ensure adherence to post orders, policies, and regulatory requirements., • Oversee incident reporting accuracy and investigative follow-up., • Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options., • Virtual Medical Appointments With Telemedicine., • Paid Time Off, Free Uniforms, Paid Training. & Weekly Pay!!, • Employee Assistance Program., • DailyPay Access Program!!, • Must be at least 18 years of age., • Valid driver's license and clear driving record required., • High school diploma or GED required., • Must have 5+ years of leadership experience in security or related operational management., • Previous experience managing multi-site or large-scale accounts preferred., • Strong background in performance management and employee development., • Experience writing or updating post orders and operational procedures., • Proven ability to manage client relationships in high-visibility environments., • Proficient in basic computer and technology use., • Comfortable working flexible hours to support multi-shift operations., • Strong communication, organizational, and problem-solving skills. #AF-NCWINILHP Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team. Benefits include: • Retirement plan, • Employer-provided medical and dental coverage, • Company-paid life insurance, • Voluntary life and disability insurance, • Employee assistance plan, • Securitas Saves discount program, • Paid holidays