Account Manager - Quinonez management group

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We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. This role is entirely remote and offers full-time/Part time hours with flexibility.

Position: Account Manager Location: Fort Lauderdale, FL About the job Role Summary : The CBI Account Manager acts as a trusted and consultative advisor to our clients, executing the discovery of client issues, objectives and requirements, and then matching them to specific design and offerings to address them thereby driving CBI booking and revenue success. They own engagements from the time of identification through closure and are the personification of CBI's value to our clients. Desired Experience and Skills • Experience in the practical design and value of the Workplace., • Relational, consultative, solution selling to achieve volume objectives., • Leading strategic engagements to completion., • Work under pressure and manage multiple tasks., • High EQ understands nuances of interactions, personalities and relationships., • Passion for serving our clients., • Operate across multiple functional areas to gain the support and deliverables required for success., • Relevant experience in the commercial interiors market., • Credible as a consultant in domains of workplace strategy, • Excellent personal presence, communication and presentation skills. Responsibilities • Curiosity to understand and be conversant in general business operations and issues across multiple industries., • Cast a vision with clients and coalition, • Uncover and then match client requirements to tangible solutions & offerings to address them., • Plan complex projects scope, schedule, required resources, dependencies, • Familiar with the steps and requirements necessary to navigate all angles and stakeholders to surround and win large, complex deals., • Manage all the pieces of the sale, closure and delivery of an engagement through direct and indirect influence., • Active and visible in the coalition, community and influencing organizations., • Own and drive success in meeting sales objectives and growth targets, • Solution & Offering Presentation/Selling:, • Describe the technical details of our offerings, attach them to client requirements, and compare with competition., • Eloquently articulate and defend value., • Present and defend deliverables., • Comfort and capability in price and contract negotiation., • Experience and precision in tracking opportunities through the sales process., • Initially and continually qualify opportunities. Qualities of a High Performing Team Member • Strong work ethic, • Accountability, • Approachable, • Committed, • Courageous, • Driven, • Dedication, • Integrity, • Learner, • Loyal, • Passionate, • Servant Leadership, • Team Player, • Trustworthy

Southern Marine Supply is seeking a reliable and customer-focused Customer Service Associate to support our marine supply store in Fort Lauderdale. This role is the first point of contact with customers and plays a key role in providing fast, accurate service to marine professionals, contractors, and boat owners. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced marine supply environment. Key Responsibilities • Greet customers and provide knowledgeable, professional assistance at the counter and over the phone, • Assist customers with product selection, availability, and basic technical questions related to marine parts and systems, • Process sales transactions, invoices, and payments accurately, • Manage customer accounts, orders, and special requests, • Coordinate with warehouse staff to pull, stage, and verify orders, • Assist with inventory organization, restocking, and product labeling, • Handle returns, exchanges, and order discrepancies professionally, • Maintain a clean, organized, and efficient sales counter and showroom area, • Communicate effectively with vendors and internal team members to source special-order items, • Support same-day delivery or pickup requests as needed, • Usage of HubSpot, Syn7 (POS system), for invoicing, purchase orders, quotes, etc., • Research and locate products and units using online resources for comparable pricing and access., • Follow up with customer orders and quotes to meet sales needs. Requirements • Previous customer service or retail experience preferred (marine, HVAC, plumbing, or electrical industry experience a plus), • Strong communication and interpersonal skills, • Ability to work efficiently in a fast-paced environment, • Basic computer skills and experience with point-of-sale or inventory systems, • Strong attention to detail and organizational skills, • Willingness to learn marine products and systems, • Ability to lift and move marine parts and supplies (up to ~50 lbs), • Professional appearance and positive attitude Preferred Experience (Not Required) • Marine supply, boating, or yachting industry experience, • Knowledge of marine HVAC, plumbing, pumps, electrical, or water systems, • Experience working with contractors or trade professionals Compensation and Benefits: • Competitive Pay, • Monthly profit sharing – an opportunity to share and growth of the company, • Medical, Dental, Vision & Life Insurance – company pays 100% pf the employee premiums, • 401k with company match, • Paid Holidays and PTO Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. EEO Statement: Elite Marine, Southern Marine Supply, Spot Zero is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Flight Operations Coordinator This Role is an In-House Role. The Candidate must be able to travel to our Fort Lauderdale Office. We are not considering remote candidates. Are you ready to embark on a thrilling journey with a company that offers a dynamic, fun, and relaxed work environment? Look no further! At Jets.com, we take pride in delivering top-tier, personalized 24/7 service to our distinguished clientele who demand the best. We are seeking an experienced and detail-oriented Flight Operations Coordinator to join our team. This role is critical in coordinating and scheduling flights while ensuring seamless operations and an exceptional client experience. Additionally, we are prioritizing candidates with leadership experience, as we see this role evolving into managing a team of coordinators in the future. Key Responsibilities: • Coordinate and Schedule Flights – Efficiently arrange flight itineraries, considering client preferences and operational requirements., • Ensure Safe Operations – Monitor flight progress, weather conditions, and other factors that impact travel, making real-time adjustments as needed., • Client Communication – Maintain clear and professional communication with clients, providing updates and addressing any travel-related inquiries., • Accurate Documentation – Maintain detailed flight records, manage billing processes, and reconcile accounts., • Customer Service – Handle customer inquiries with professionalism, ensuring issues are resolved efficiently., • Compliance and Safety – Adhere to aviation regulations and company protocols to uphold the highest standards of service and safety., • Leadership Experience – Ability to mentor and guide others, with the potential to lead a team of coordinators in the future., • Proficiency in Excel and PowerPoint – Comfortable analyzing data, preparing reports, and presenting insights., • Detail-Oriented and Organized – Ability to multitask and manage multiple flights and clients simultaneously., • Strong Communication Skills – Professional verbal and written communication with both clients and internal teams., • Ability to Work Under Pressure – Remain calm and efficient in a fast-paced, time-sensitive environment., • Aviation Knowledge – Preferred but not required; a willingness to learn is essential. If you have a passion for aviation, thrive in a dynamic work environment, and are ready to grow into a leadership role while contributing to the evolution of our sales department, we encourage you to apply!

Landscape Workshop, LLC (LW) is a full-service landscape company. We provide high-end integrated landscaping solutions to customers throughout the Southeast. We are forecasting significant growth in our business. Consequently, we are looking for an experienced Account Manager to assist in driving the growth of our commercial landscape management services. Be a part of a financially stable, growing company, with an aggressive compensation plan and excellent benefits. Position Summary: An Account Manager is responsible for managing the maintenance crews and customer relationships for a portfolio of commercial landscape maintenance accounts assigned to that Account Manager. The Account Manager reports to the General Manager, has a strong work ethic and enjoys interacting with our crews, sales team members and clients. Account Manager responsibilities include (but are not limited to): • Manages the overall day-to-day operations of their crews and coordinates with the team of fellow Account Managers on shared resources, • Ensures that customers are completely satisfied through relationship building, communication and regular site visits, • Identifies resources needed for team and assigns individual responsibilities: schedules, crew members, equipment needs, and repairs, • Available to crew leaders for horticulture training, equipment repairs, daily instructions, labor conflicts, • Ensures a safe environment for employees, clients and the general public, • Effectively applies Landscape Workshop methodology and enforces project standards, • Recommends enhancement services to clients in order to improve site conditions; coordinating with other branch employees to ensure enhancement work is completed successfully, on time and within budget, • Minimizes Landscape Workshop exposure and risks on projects, • Effectively communicate (written/verbal) business development opportunities with team members and sales representatives, • Track and report team hours, extra expenses and extra sales on a weekly basis, • Assists Branch Manager with project budgets, • Facilitate client meetings effectively, • Conducts regular status meetings with crew leaders, • Estimate jobs when needed, • Follow up on proposals generated, • Oversee care and maintenance of equipment Position Requirements • Minimum 2 years managing landscape maintenance crews and interfacing with customers, • Proficient with computer software programs including Word, Excel and Outlook, • Strong work ethic, • Bachelor’s degree from accredited four-year or two-year program preferred What we Offer: • Competitive salaries, • Company Vehicle, • Medical, dental, vision, 401(K) and other benefits, • Energetic, focused and collaborative work environment

Bet-David Consulting (BDC) serves over 10,000+ entrepreneurs across 60+ countries through business consulting, media, and technology. Our clients do not just purchase services — they invest in growth, transformation, and belief. Reporting to the General Manager of BDC, the Customer Experience (CX) Manager will architect and operationalize a world-class “surprise and delight” function that turns customers into raving fans. This is not a support role. This is a brand-defining role. You will monitor feedback in real time, respond authentically to criticism, celebrate wins publicly, proactively reach out to customers, and design unexpected experiences that deepen loyalty and advocacy. The successful candidate will have the opportunity to work across our integrated lines of business including BDC (with over 10,000 clients globally), Valuetainment Media (hosting renowned celebrities and achieving 1.6 B views per quarter), and Minnect (with over 160k users). Job Responsibilities Voice of the Customer (VoC) • Design and manage a centralized customer feedback loop across BDC, Valuetainment, and Minnect, • Monitor NPS, reviews, testimonials, surveys, social media, event feedback, and direct client communications, • Identify themes and translate feedback into executive insights and action plans, • Build dashboards and reporting cadences for leadership Surprise & Delight Strategy • Create and execute proactive moments for clients (e.g. unexpected gifts, personalized messages, milestone celebrations, handwritten notes, surprise upgrades, etc.), • Develop scalable playbooks for high-impact, low-cost loyalty moments, • Partner with the Events, Marketing, and Product teams to embed experiential excellence across the customer journey Authentic Response & Reputation Management • Personally respond to customer praise and criticism with empathy and brand voice alignment, • Turn detractors into advocates through thoughtful resolution, • Protect and elevate brand reputation across platforms Proactive Outreach & Relationship Building • Conduct surprise check-ins with clients and prospects, • Identify at-risk accounts before churn occurs, • Create structured touchpoint rhythms for high-value clients, • Gether qualitative insights directly from customers Build the Function • Establish CX SOPs, systems, and tools, • Define KPIs (e.g. NPS, CSAT, retention, referral rate, lifetime value), • Hire and build a high-performance CX team as scale demands, • Partner cross-functionally with Sales, Marketing, Product, and Operations What Success Looks Like (Year 1) The Customer Experience (CX) Manager will be evaluated on outcomes, not activity, including: • Measurable increase in NPS and client retention, • Decrease in response time to customer feedback, • Documented “surprise & delight” stories shared across the organization, • Clear VoC reporting embedded into executive decision-making, • A scalable CX playbook ready for team expansion Required Experience & Capabilities Required • 5+ years in Customer Experience, Customer Success, Hospitality, Brand Experience, or similar roles, • Demonstrated ability to design customer journeys and improve retention, • Exceptional written and verbal communication skills, • High emotional intelligence and conflict-resolution ability, • Highly proactive. You don’t wait for complaints, • Systems-oriented thinker who can operationalize creativity, • Entrepreneurial mindset aligned with a high-growth environment Preferred • Experience in consulting, media, SaaS, or high-end hospitality, • Built of scaled a CX team, • Familiarity with NPS frameworks and CRM systems Leadership & Cultural Fit • Thinks and acts like an owner, • Bias for action and speed, • Comfortable with transparency, debate, and direct feedback, • Obsessed with results and continuous improvement, • High standards for themselves and their team Compensation & Growth • Competitive base salary, • Performance-based incentives tied to retention, NPS, and referral growth, • Equity program, • Comprehensive Benefits Package including 401(k) with company match Bet-David Consulting is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: • Previous experience in customer service or sales is a plus., • Great communication skills, • Ability to listen to and understand customer needs., • Good problem-solving skills, • Comfortable working remotely and independently, • Willingness to learn and develop new skills., • Ability to adapt to change in a dynamic environment., • If this sounds like you, we'd love to chat! What You Can Expect: • Flexible schedule, • 100% Remote position (Work from home), • Hands on training, • Life insurance, • Health insurance reimbursement, • Industry-leading resources and technology We hope to see your application soon!