Assistant General Manager - Juno Beach - Florida, US - Big Mamma Group - Juno Beach

Manager Ballyhoo Hospitality FL & Big Mamma Group Juno Beach, FL Required Years of Experience Minimum of three years Mission Ballyhoo Hospitality & Big Mamma Group are currently seeking a talented and hospitality focused Manager to join our opening team in Juno Beach. About Ballyhoo Hospitality: Founded in 2009 by Ryan and Anna O'Donnell, Ballyhoo Hospitality is a Chicago-based restaurant group operating 15 neighborhood-driven concepts across Chicago and the suburbs. Led today by Ryan O'Donnell and Partner Jon Farrer, Ballyhoo is built on warm, personal hospitality, honest cuisine, and deep community investment. The group expands intentionally, preserving the individuality of each concept while staying rooted in the belief that great hospitality is shaped by passionate teams, loyal guests, and the neighborhoods they serve. About Big Mamma Group: The Big Mamma Squadra is a family of over 2,200 people, all of whom share a passion for Italy. Our common goal? To give you the best moment of your day. If you've visited us before, you know that we love creating incredible dishes in a warm, lively atmosphere. If you don't know us yet, then an unforgettable moment awaits you. A company like ours thrives on the unique personalities that shape it. And that's exactly the kind of person we're looking for. If you have great charisma, if you know little about gastronomy, but pizza is your life, or if you simply have a special talent for recognising pasta shapes - then you've come to the right place. To know more about us: [ https://www.bigmammagroup.com/](https://www.bigmammagroup.com/) Job Summary: The Manager oversees the planning, organization, and training initiatives necessary to meet our key objectives, including sales growth, cost management, employee retention, guest experience, food quality, and sanitation standards. The manager works closely with the Assistant General Manager and General Manager in leading all aspects of restaurant operations while providing exceptional hospitality and cultivating relationships with our guests. Benefits & Perks: Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Potential Bonuses, and Dining Discounts. ESSENTIAL JOB FUNCTIONS: These job functions include, but are not limited to, the following duties; additional duties may be assigned. • Direct and manage guest service operations., • Spearhead and promote restaurant programs aimed at delivering exceptional guest experiences., • Maintain and ensure the highest standards of hospitality are consistently delivered., • Execute store opening and closing procedures as scheduled., • Collaborate with the leadership team on ensuring team members are equipped with necessary knowledge and tools to be successful in their assigned roles., • Prepare and conduct daily pre-shift meetings and develop effective floor plans., • Coach and develop team members on all aspects of hospitality and service., • Cultivate an environment that produces successful employee retention., • Absorb hourly roles when needed to benefit guest experience and success of the entire team., • Conduct facility inspections and report maintenance requirements to the appropriate personnel., • Lead assigned Area of Responsibility., • Contribute and participate in Weekly Manager Meeting. QUALIFICATIONS: To perform this job successfully, the manager must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. • Minimum of 4 years management experience in the restaurant/hospitality industry required., • Must have a working knowledge of restaurant management and operations., • Excellent communication skills are essential., • A genuine interest in creating exceptional guest experiences through hospitality., • Solutions-oriented approach with the ability to support restaurant goals and objectives,, • Prior experience with restaurant management software systems (i.e. Toast, Resy, Hotschedules,) is preferred., • Demonstrated leadership qualities and the drive to cultivate a hospitality-focused service culture., • Ability to maintain a standing position for a minimum of eight hours per day., • Ability to reach, bend, and frequently lift up to 50 pounds. Why Join Us? • Opportunity to work in a dynamic and friendly environment., • Gain valuable experience in the hospitality industry., • Be part of a team that values growth and development. How to Apply: Interested candidates should submit their resume and a brief cover letter outlining their relevant experience. Ballyhoo Hospitality Group & Big Mamma Group are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Big Mamma est un groupe de restaurants italiens fondé en 2013 par Victor Lugger et Tigrane Seydoux. Notre mission est de créer des moments de bonheur à partager qui changent la vie du plus grand nombre : de nos clients, de nos équipes, des gens qui travaillent dans la restauration, et de notre planète. Tous les jours, plus de 10 000 clients fréquentent les restaurants Big Mamma partout en Europe (France, Espagne, UK, Allemagne, Monaco, Italie et Belgique) et bientôt on the Moon ! 🚀 Notre POWER est dans quatre valeurs : méritocratie, authenticité, excellence et entrepreneuriat. Plus de 2800 employés nous accompagnent dans une croissance ultra-dynamique. BIG MAMMA GROUP, c'est une dingue équipe qui cherche avant tout à faire vivre à ses clients le meilleur moment de leur journée. Aux côtés du Trésorier Groupe, vous êtes le bras droit opérationnel de la trésorerie : vous faites tourner le quotidien, vous fiabilisez les chiffres et vous montez en autonomie sur des sujets de plus en plus larges. MISSIONS : 1. Trésorerie quotidienne & Monétique • Flux quotidiens : saisit, contrôle et suit les encaissements et paiements sur Kyriba ; assure le bon rapatriement des relevés bancaires, • Positions : met à jour les positions de trésorerie journalières par entité et par devise, • Monétique : suit la monétique au quotidien : remontées des points de vente, contrôle des commissions, traitement des litiges et anomalies avec les prestataires, • Comptes bancaires : tient à jour le répertoire des comptes, des signataires et des moyens de paiement, sous la supervision du Trésorier 2. Prévisions & Contribution au pilotage du cash • Prévisions : alimente les prévisions de trésorerie court terme et collecte les éléments auprès de la comptabilité, du contrôle de gestion et des filiales, • Budget : contribue à la préparation du budget de trésorerie mensualisé et à sa mise à jour, • Atterrissages : prépare les éléments de suivi du BFR et des CAPEX pour les atterrissages mensuels ; identifie et documente les premiers écarts, • Clôtures : prépare les états de cash-flow mensuels et les justificatifs nécessaires à leur validation par le Trésorier 3. Reporting & Rapprochements • Synthèse hebdomadaire : prépare la synthèse hebdomadaire de la position de trésorerie consolidée : principaux flux de la semaine et prévisions de la semaine à venir, • Rapprochements : rapproche position comptable et position bancaire ; contrôle la comptabilisation des opérations de trésorerie et signale les écarts, • Fiabilité de la donnée : fiabilise les référentiels et les paramétrages de l'outil de trésorerie ; documente les corrections apportées 4. Procédures & Systèmes d'information • Procédures : applique et fait appliquer les procédures de trésorerie dans les filiales et les points de vente ; remonte les écarts au Trésorier, • Outils : contribue au déploiement et à l'optimisation de l'outil de trésorerie : tests, recettes, intégration de nouvelles entités et de nouveaux points de vente, • Automatisation : propose des simplifications sur les tâches récurrentes (contrôles, reportings, extractions) 5. Transverse • Projets : participe aux projets du département, notamment les ouvertures de restaurants et les formations finance auprès des équipes PROFIL RECHERCHÉ • Formation : Bac+5 en finance (école de commerce, université, master finance / trésorerie d'entreprise type AFTE), • Bac+3 avec expérience solide accepté, • Expérience : 2 à 4 ans en trésorerie, banque ou comptabilité ; l'environnement multi-sites / multi-devises est un plus (retail, restauration, hôtellerie appréciés), • Technique : bases solides en cash management et en monétique ; Excel avancé indispensable ; la pratique d'un TMS — Kyriba notamment — est un vrai plus, • Comptabilité : compréhension des mécanismes comptables de base (BFR, cash-flow, rapprochements bancaires), • Langues : anglais professionnel (groupe présent dans plusieurs pays) ; l'italien est un plus, • Soft skills : rigueur et fiabilité absolues, curiosité, sens du détail, envie d'apprendre vite et de prendre du terrain LOCATION Poste basé à Paris NOS VALEURS Chez Big Mamma, nos valeurs ne sont pas qu'une liste affichée au mur — elles sont l'ingrédient secret de tout ce que nous faisons ! Elles sont notre ADN, présentes dans chaque plat que nous servons, chaque interaction que nous avons, chaque décision que nous prenons. Les incarner au quotidien est essentiel à votre réussite, votre évolution et votre épanouissement. Authenticité : soyez VOUS ! La passion prime sur l'expérience et l'équipe est au cœur de notre projet Excellence : on ne fait les choses que lorsqu'on sait qu'on va être les meilleurs Méritocratie : tout le monde peut progresser du moment qu'il est passionné par ce qu'il fait. C'est à VOUS de jouer! Entrepreneuriat : repartez toujours de zéro, voyez grand car tout est possible ÉGALITÉ DES CHANCES BIG MAMMA est un employeur garantissant l'égalité des chances. Les candidats qualifiés seront pris en considération pour un emploi sans distinction de sexe, d'identité de genre, d'orientation sexuelle, de race, de couleur, de religion, d'origine nationale, de handicap, d'âge ou de toute autre caractéristique protégée par la loi.

YOUR MISSION We are looking for a Temporary Sales & Events Manager to join our Events team in Madrid for a 4-month mission!. This role is not operational: you will not manage events on-site. Your mission will be to bring events in, generate new business opportunities and build strong relationships with companies, agencies, hotels and strategic partners. You will play a key role in increasing event sales, expanding our network and strengthening our presence in the corporate and MICE market. KEY RESPONSIBILITIES • 💼 Sales & Business Development: Proactively hunt and contact corporate clients, generate leads, and convert proposals into confirmed event bookings. Drive upselling strategies across spaces, formats, and key dates., • 🤝 PR, Partnerships & Networking: Build and nurture strong relationships with event agencies, corporate travel agencies, hotels, and strategic partners. Represent the brand at networking events!, • 📅 Planning & Maximization: Maximise revenue for every booking and ensure seamless handoffs by communicating requirements and pre-orders to operational teams., • 📊 Strategy & Reporting: Track sales performance, prepare weekly reports (leads, bookings, revenue), and align commercial strategies with our restaurant teams. WHO YOU ARE • 🧠 Commercial Mindset: Strong sales drive, relationship-oriented, and excellent negotiation skills., • ⚡ Autonomous & Proactive: You are organized, results-driven, and capable of taking full ownership of your pipeline., • 💼 Background: Previous experience in sales, hospitality, events, tourism, or agencies is a big plus., • 🗣️ Languages: Fluent in Spanish & English (Italian and/or French is a huge cherry on top!). WHAT WE OFFER • 📍 Location: Madrid., • ⏰ Contract: Temporary 4-Month Contract (Full-time)., • 💶 Salary: 30K - 35k gross pro rata., • 🚀 Impact: High responsibility, strategic network expansion, and a fast-paced environment. Ready to boost our events and join the family? Bring your commercial energy and drive! Ti aspettiamo! ✨

Big Mamma è un gruppo francese di ristorazione italiana nato dall'idea di Victor Lugger e Tigrane Seydoux. Negli ultimi 10 anni abbiamo aperto le porte di 36 ristoranti tra Europa (Francia, Principato di Monaco, Inghilterra, Spagna, Germania, Italia, Belgio, Irlanda), Emirati Arabi (Dubai) e Messico (Città del Messico). La nostra missione? Condividere l'ambiente speciale dei più bei luoghi della tradizione italiana, creando momenti unici di condivisione con i nostri clienti. Take the lead with La Squadra as JUNIOR & SOUS CHEF in Berlin 🇩🇪 Data la continua espansione del Gruppo, per i nostri ristoranti a Berlino cerchiamo Junior & Sous Chefs che diventeranno leader e Chef di domani. Le tue principali missioni: DALLA CREAZIONE ALLA REALIZZAZIONE DEL PIATTO • Partecipa al processo di cambio menù insieme agli Chef Executive, contribuendo ad un'esperienza culinaria unica., • Rapidità e precisione al pass dovranno essere la tua firma;, • Assicurati che ogni piatto sia perfetto, rispettando ricette e standard del Gruppo; EFFICIENZA OPERATIVA • Sei il braccio destro dello Chef nel garantire che tutto sia impeccabile: rispetto delle norme di igiene, staff curato e controlli sempre in linea con l'obiettivo;, • Gestisci il Food Cost come un vero leader: zero sprechi, inventari perfetti, ordini sempre puntuali;, • Pianifica, organizza e guida la brigata con energia e precisione. IL SUCCESSO NASCE DAL TEAMWORK • Forma e accompagna il tuo team ogni giorno, trasmettendo passione e professionalità;, • Costruisci la tua Squadra: la tua leadership crea armonia e rende l'ambiente di lavoro stimolante e positivo. La nostra offerta: • Contratto a tempo indeterminato (full-time, 2 giorni OFF consecutivi);, • 15% di sconto nei ristoranti del Gruppo;, • Integrazione al costo totale dell'alloggio (30% di sconto);, • Formazione continua e opportunità di carriera;, • Mobilità geografica in Germania & Europe;, • And much mooore! BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, ethnicity, color, religion, disability, age, or any other characteristic protected by law. #managementbigmamma

About Ballyhoo Hospitality & Big Mamma Group: [Big Mamma Group](https://www.bigmammagroup.com/?utmsource=chatgpt.com) and [Ballyhoo Hospitality](https://ballyhoohospitality.com/?utmsource=chatgpt.com) have joined forces in a strategic joint venture to bring a new and ambitious hospitality vision to the United States market. Big Mamma Group, founded by Victor Lugger and Tigrane Seydoux, has established itself as one of Europe's most dynamic restaurant groups, with 35 locations and nearly 3,000 team members across Europe and Dubai. More than just a restaurant, Big Mamma is on a mission to create places where hospitality is heartfelt, food is abundant, and the joy in the room is something you feel before you've even sat down. Its reputation is built on three pillars: obsessive Italian sourcing, everything made in-house from fresh pasta to gelato, and a people-first culture with the company built around 'Changing People's Lives with Pizza'. Founded by hospitality veterans Ryan and Anna O'Donnell, Ballyhoo Hospitality has become a leading force in Chicago and the North Shore dining scene, known for creating feel-good restaurant experiences through inspired cuisine, vibrant atmospheres, and exceptional service. Its growing portfolio includes acclaimed concepts such as Gemini, Coda di Volpe, Sophia Steak, DeNucci's, Jackman & Co., and more. Together, Ballyhoo Hospitality & Big Mamma Group are launching an exciting expansion strategy across the United States, combining Ballyhoo's deep operational expertise and market knowledge with Big Mamma's globally recognized restaurant concepts and distinctive brand identity. This partnership marks the beginning of a long-term development project aimed at creating landmark hospitality destinations and delivering unforgettable guest experiences throughout the US market. JOIN THE TEAM As part of bringing the joyful hospitality of Big Mamma Group to the US, we're opening an Italian trattoria in Juno Beach, Florida with Ballyhoo Hospitality. Just steps away from the waterfront, we're building a passionate team dedicated to delivering exceptional guest experiences in a high-volume and fast-paced environment. Rooted in the DNA of Big Mamma, this restaurant will be entirely unique to South Florida, and deeply inspired by the energy and lifestyle of Juno Beach. Ballyhoo Hospitality & Big Mamma Group are currently seeking an experienced General Manager to join the opening team of this new restaurant. The General Manager will lead and oversee all restaurant operations, ensuring excellence in guest experience, operational efficiency, financial performance, and team development, while embodying the values and standards of both groups on a daily basis. YOUR MISSIONS: Guest Experience & Operational Excellence • Guest Experience: Ensure outstanding hospitality and customer satisfaction across all service moments, • Quality Control: Guarantee consistency in food, beverage, and service standards, • Service Operations: Lead daily restaurant operations in partnership with the management team, • Marketing Collaboration: Partner with the marketing team on activations, events, and brand initiatives, • Compliance & Standards: Ensure full compliance with sanitation, safety, and local regulations, • Operational Efficiency: Maintain excellence in restaurant appearance, service flow, and overall operational execution Financial & Administrative Management • Financial Performance: Drive sales performance while controlling labor cost and F&B cost in line with budget targets, • Cash Management: Ensure compliance with company cash handling and reconciliation procedures, • Payroll & Scheduling: Oversee bi-weekly payroll processing and weekly staff scheduling, • Reporting & Analysis: Monitor restaurant KPIs and financial performance to support operational decision-making, • Systems & Tools: Utilize restaurant management systems and reporting tools efficiently Team Leadership & Development • Leadership: Lead teams with integrity, professionalism, and open communication, • Culture & Inclusion: Foster a respectful, inclusive, and positive working environment, • Recruitment & Onboarding: Support hiring, onboarding, and integration processes in line with company standards, • Training & Coaching: Develop and coach management and operational teams to drive autonomy and performance, • Team Development: Support internal growth, talent development, and succession planning, • Collaboration: Promote strong communication and collaboration between FOH, BOH, and management teams QUALIFICATIONS: • A minimum of 5 years of experience in leadership roles within the restaurant/hospitality industry is required., • Prior experience in leading new Restaurant Opening Operations., • Proficiency in Restaurant Management and Operations is essential., • Exceptional communication and organizational abilities are a must., • The ability to interact professionally and diplomatically with diverse business partners is expected., • Strong capabilities in managing and interpreting restaurant financials are necessary., • Fluency in Microsoft Office Suite: Word, Excel, PowerPoint, • Experience with Restaurant 365, Resy and Toast POS is a plus!, • Candidates must be legally authorized to work in the United States OUR OFFER: Full time • Competitive salary + bonus Big Mamma Group & Ballyhoo Hospitality Group are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.