Senior Associates, Product Design
2 days ago
New York
American Express Travel Related Services Company, Inc. seeks Senior Associates, Product Design to create user experiences for customers’ digital product journeys. Gather and understand business and user needs, create information architecture diagrams and user flows, and build detailed wireframes, high and low fidelity prototypes, and new concepts. Create detailed information architecture diagrams, user flows, and prototypes. Enhance digital user experiences by partnering with product owners, user testing, and engineers. Apply best practices in design approaches and methods to deliver best-in-class user experiences. Position requires a Master’s degree in Computer Science, Engineering, Information Systems, Data Analytics, or a related field, and 2 years of experience with analyzing user requirements, procedures, and issues to improve user experiences. Experience must include 2 years of experience with each of the following: improving readability, utility, and overall user experience of digital products; developing prototypes, mockups, wireframes, and style guides based on requirements; creating vector graphics and applying color theory, typography, iconography, and brand principle to UI design; developing site maps and task flows to optimize interaction and navigation; identifying usability pain points and iterating based on user feedback; adapting design strategies based on business goals, technical constraints, and research insights; and A/B testing, Adobe CC, Figma, InVision for clickable prototypes, JIRA, Microsoft tools, and Sketch. Telecommuting is available up to 2 days per week. Job Location: New York, NY Rate of Pay: $96,408.00 - $150,250.00 annually Any interested candidate should send resume and cover letter identifying the job opportunity by title to Michael A Biedermann, Vice President Recruitment, American Express (headquarters), 200 Vesey Street, New York, NY 10285, MAIL CODE 01-35-01, or visit and enter keyword 25021536 when prompted. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. US Job Seekers - Click to view the Know Your Rights poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: . #LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI