Banquet Manager / Maître D’

3 February 2025•264 views

Expires in 30 days

Well established catering hall in search of a full-time banquet manger. The position consists of a five-day work week, predominately administrative work throughout select weekdays and Maître d’ on weekends. The position requires a minimum five years of experience both in banquet sales and banquet Maître d.
As a Banquet Manager you will be expected to:

Work with clients both pre-existing and new inquiries on a daily basis (both in person and via phone/email)
Solicit new catering business through professional sales techniques
Conduct initial tours of the venue with perspective clients and generate estimates in order to convert bookings
Communicate with clients regarding their upcoming functions as their big day approaches
Document and review all details of each customer engagement in order to maintain a thorough understanding of what the customer expects of us
Manage both the planning process leading up to an event as well as the successful execution of that event
Possess the ability to handle extremely high workloads at times
Must possess the ability to navigate unforeseeable circumstances that may arise with clients and arrive at a conclusion that is satisfactory to both parties
Must appreciate that we only have one opportunity to deliver the event of someone’s dreams
Oversee porter and maintenance staff throughout the week to ensure the venue is well kept and an “A” grade is always maintained with the DOH
Oversight of purveyor deliveries to ensure accuracy and quality
Interview potential new hires and assist with on-boarding

As a Maître D’ you will be expected to:
Ensure that all contract details and particulars are in place prior to event set up
Effectively coordinate with event staff, back of house, kitchen staff, and outside vendors to ensure all proper aspects are in place
Use independent judgement in keeping with the venue’s standard practices to effectively coordinate an event
Lead an event team to successfully accomplish the tasks at hand
Work with clients and guests to identify their needs to ensure customer satisfaction
Accept responsibility for all aspects that are within your oversight

Requirements:
NYC DOH Food Protection Certificate
Minimum 3 years Sales experience
Minimum 3 years Managerial experience
Minimum 3 years Maître D experience
Associates Degree
Must be well spoken in English
Maintain a high level of professional attire and grooming
Must be punctual, neat, and organized
Ability to multitask while remaining meticulous
Ability to communicate amongst the team and convey information effectively
Knowledge of customer service
Knowledge of the food and beverage industry
Must consistently maintain a positive, energetic, and professional attitude when dealing with staff and customers
Must know how to lead and manage others in order to help them achieve their full potential