Business/Data Analyst - J.Walker Salon - Bernardsville

We are seeking an experienced Business Analyst to bridge the gap between client needs and technical teams. You will facilitate discovery sessions, document requirements, create process maps, and ensure stakeholders are aligned – all within a low‑pressure, asynchronous‑first environment.

This is not a high‑travel, high‑conflict role. You will work with the same clients over long‑term engagements, with realistic timelines and supportive project managers.

Responsibilities:
Lead requirements gathering interviews (via video or phone) with client stakeholders

Document functional and non‑functional requirements in clear, structured templates

Create process flows, use cases, and user stories (Visio, Lucidchart, or similar)

Facilitate stakeholder review sessions to validate requirements

Collaborate with remote development and QA teams to clarify ambiguities

Maintain a shared requirements traceability matrix (simple spreadsheets – no complex tools required)

Participate in weekly team standups (30 minutes, asynchronous option available)

Required Skills & Qualifications:

5+ years of professional business analysis experience (IT projects preferred)

Strong written and verbal communication (requirements documents, emails, meeting summaries)

Ability to translate business needs into technical specifications without jargon

Experience with process modeling (flowcharts, swimlanes, BPMN basics)

Familiarity with Agile or Waterfall methodologies – we use a hybrid, low‑ceremony approach

Comfort facilitating meetings with diverse stakeholders (end users, managers, developers)

Technical / Tool Skills:

Microsoft Office (Word, Excel, PowerPoint, Outlook) – advanced

Diagramming tool (Visio, Lucidchart, Draw.io, or similar)

Collaboration tools (Slack, Zoom, SharePoint, or Teams)

Basic SQL querying (SELECT, JOIN, WHERE) – preferred but not required; we provide training

Professional / Soft Skills:

Active listening and paraphrasing

Attention to detail without perfectionism

Ability to work asynchronously (document first, then meet)

Patience with ambiguous or evolving requirements

Dependability – meet deadlines, communicate delays early

Citizenship Requirement:

Must be a U.S. citizen (verified upon offer)

Preferred (Not Required)
CBAP, CCBA, or PMI-PBA certification

Experience in healthcare, government, or nonprofit domains

Familiarity with JIRA, Confluence, or Azure DevOps (we train)

Interest in part‑time or flexible schedules

Compensation & Benefits
Full‑time (40 hrs/week): $80,000 – $115,000/year (depending on experience)

Benefits for full‑time employees:

100% remote, no commute or office requirement

4 weeks paid time off + 11 federal holidays + your birthday off

Low‑deductible health, dental, vision insurance (nationwide PPO)

401(k) with 4% company match (eligible day 1)

$600 home office stipend (after 30 days)

Annual cost‑of‑living adjustment