Case Manager

SUMMARY: Provides support and follow-up to clients in our Recovery Program. Responsibilities: - Provide recovery support to clients by sharing life experiences. - Document in Foothold EHR system the services provided to clients. - Attends supervision with the supervisor once a week - Escort clients to appointments, as needed. - Support program participants in pre-crisis or crisis situations. - Teach participants recovery skills, based on shared life experiences. - Help participants transition through the recovery process. - Share information with participants about benefits, entitlements, and other supports. - Provide outreach to help participants connect with desired services. - Link participants with needed community resources and treatment services. - Provide peer mentoring services; co-facilitate groups and train clients in Narcan administration. - Engage and support clients in the Staten Island treatment court. Qualifications - High School Diploma/GED required. - One year of recovery time and CRPA/Certification as a Recovery Peer Advocate (Substance Abuse) required, or CRPA-p. - Experience with outreach and substance use disorder (SUD) clients. - Must be willing to disclose lived experiences in mental health, substance abuse, and/or criminal justice. - Must be able to navigate the public transportation system. - Bilingual Spanish/English a plus. - Must have exceptional communication skills both orally and in writing, with individuals and groups regarding complex and sensitive issues.

SUMMARY:Program Supervisor for an OASAS licensed 822 clinic. Responsible for some managerial and all clinical operations of the clinic.Knowledge and experience with OASAS 822 Regulations out-patient operations.Assist with ensuring that all programmatic goals are being achieved including but not limited to revenue generation and all fiscal goals, units of service, census size, staff productivity, etc.Work with Billing Team to ensure that all revenue generating goals are being achieved including correct and timely documentation by staff and oversight of clinic specific client entitlements.Maintain and develop the clinic services, within OASAS guidelines, to not only meet the current client needs but to also assist with the growth of the program and the increase of the census.Coordinate with other programs within the agency as well as outside service providers to create referral services into the clinic as well as to foster good relations.Review and audit of clinical records to include chart completeness and quality of service delivery.Ensure that all documentation meets OASAS and OMIG requirements.Review, approve and sign all recovery treatment plans in a timely manner.Complete all service tracking forms to monitor staff productivity and ensure that levels of service are met.Provide administrative oversight to the program including management of staff time and attendance in Paycom, petty cash accounts and metro card accounts.Supervise clinical staff including individual and group supervision of substance abuse counselors, peers and task supervision of interns.Assign cases; ensure proper workflow, and monitor caseload size. Ensure all client enrollment is kept up to date in the agency EHR.Carry a small caseload, if necessary, and provide client services when necessary to ensure services are not interrupted.Assist with the reporting and action of any Human Resource issues as needed; including onboarding of new staff, engaging in HR guidance process, staff evaluations, as well as ongoing staff development training.Qualifications:Bachelor’s Degree with CASAC-Advanced required. Appropriate Master’s level degree with a CASAC-t accepted as well.Experience working in an OASAS 822 program is needed.A minimum of 2 years of supervisory experience is preferred.Must have exceptional communication skills both orally and in writing, as well as excellent computer skills.Must be able to navigate and work within an Electronic Health Records system (EHR).Flexible work schedule available including a hybrid schedule which includes at least 1 day to work from home.

SIGN ON BONUS OF UP TO $3,000 AVAILABLE FOR QUALIFIED CANDIDATES! SUMMARY: The Substance Abuse Counselor will conduct services within our OASAS licensed substance abuse outpatient recovery program. The Counselor will meet with clients individually and in group settings as required. ** ** RESPONSIBILITIES INCLUDE: - Conducting groups for clients who are working towards and/or maintaining abstinence, which includes using evidence-based curriculum and focusing on topics such as anger management, parenting, co-occurring disorders, spirituality, men's and women's specific issues as well as general recovery topics. - Conduct detailed alcohol and drug assessments in order to determine immediate and long-term service needs for the development of a comprehensive treatment plan. - Conduct screenings, brief assessments, and intakes which include entering all screening assessment, and intake data into our Electronic Health Record (AWARDS) system with the accompanying progress notes. - Conduct individual sessions, as required, according to the client’s treatment plan and complete progress notes in accordance to charting requirements. - Work as part of a full treatment team which includes counselors, peers, nurse practitioners, medical doctors and clinical director in order to provide the highest quality of service to our clients. QUALIFICATIONS: - CASAC or CASAC-T with HSD/GED or comparable credentials such as MSW, MHC, LMSW, LMHC required. - Spanish speaking a plus. - A thorough understanding of the disease of addiction and the impact it can have on the lives of our clients. - Knowledge of motivational interviewing and the stages of change as well as person-centered practices. - Theoretical knowledge of a client’s psychological and physical needs and an understanding of group work practices and principles needed. - Knowledge of OASAS 822 outpatient program a plus. QUALIFICATIONS: CASAC or CASAC-T with HSD/GED or comparable credentials such as MSW, MHC, LMSW, LMHC required. Spanish speaking a plus. A thorough understanding of the disease of addiction and the impact it can have on the lives of our clients. Knowledge of motivational interviewing and the stages of change as well as person-centered practices. Theoretical knowledge of a client’s psychological and physical needs and an understanding of group work practices and principles needed. Knowledge of OASAS 822 outpatient program a plus.

SUMMARY: The part-time Bilingual Substance Abuse Counselor will conduct services within our City Sanctuary Facilities under the direction of our OASAS licensed substance abuse outpatient recovery program. The Counselor will meet with clients individually and in group settings as required. RESPONSIBILITIES INCLUDE: - Conducting educational groups for clients who may not understand their own or their loved ones addictions as well as for clients who are working towards and/or maintaining abstinence, which includes using evidence-based curriculum and focusing on topics such as anger management, parenting, co-occurring disorders, spirituality, men's and women's specific issues as well as general recovery topics. - Conduct detailed alcohol and drug assessments in order to determine immediate and long-term service needs for the development of a comprehensive treatment plan. - Conduct screenings, brief assessments, and intakes which include entering all screening assessment, and intake data into our Electronic Health Record (AWARDS) system with the accompanying progress notes. - Conduct individual sessions, as required, according to the client’s treatment plan and complete progress notes in accordance to charting requirements. - Work as part of a full treatment team which includes counselors, peers, nurse practitioners, medical doctors and clinical director in order to provide the highest quality of service to our clients. QUALIFICATIONS: - CASAC or CASAC-T with HSD/GED or comparable credentials such as MSW, MHC, LMSW, LMHC required. - Spanish speaking, reading and writing required.. - A thorough understanding of the disease of addiction and the impact it can have on the lives of our clients. - Knowledge of motivational interviewing and the stages of change as well as person-centered practices. - Theoretical knowledge of a client’s psychological and physical needs and an understanding of group work practices and principles needed. - Knowledge of OASAS 822 outpatient program a plus.

Summary: The housing Specialist is responsible for assisting and supporting clients in housing resources, benefits, and placement through the entire treatment experience from admission to discharge; Connects and engages the client to housing resources and support services to aid continuity of care and self-sufficiency post-discharge, monitors the course of treatment for each client in a pro-active manner to minimize the barriers that might compromise the client's treatment and post-treatment living environment. This position requires a strong knowledge of appropriate personal and clinical boundaries, a consistently positive attitude, and the ability to deal with difficult, uncertain, and stressful situations in a positive manner. Provides direct housing casework services to clients living with substance abuse histories in our inpatient substance abuse rehabilitation program. Responsibilities: Conducts client housing needs and risk assessment to determine client housing histories and requirements needed during treatment and post-treatment. Collects client data and connects the client to housing entitlements; follow-up with processing and approval for housing readiness Conducts housing services orientation and referrals. Meet with clients on caseload according to regulations and policy to identify client housing needs and progress towards meeting housing goals. Assist client with creating an individualized housing case management plan that will outline the client's goals and housing objectives, as part of the multidisciplinary team. Conducts individual and group services in accordance with a treatment plan including housing options, housing entitlements, benefits, and community resources. Assist with client crisis; communicates with managerial, clinical, and support staff when clients' needs demand additional monitoring or attention when experiencing a crisis, etc. Ability to redirect and de-escalate crisis situations, conduct emergency management, and has an understanding of proper emergency procedures. Document all client care in EHR and records/reports all client/staff incidents as required. Meets with the client according to the care plan to review and discuss discharge plans, continuing care, and community resources needs (continued treatment, entitlements, housing, etc.) Create community housing and entitlement resource banks, make client referrals, and follow up on all referrals. Escort client to appointments as needed. Conduct post-discharge follow-up and document all in the client record and reporting forms. Maintain the charts of clients in accordance with OASAS and agency requirements; Participate in weekly Clinical Team Meetings. Qualifications: Bachelors Degree in social services, counseling, or related area required. Housing case management experience needed. Minimum of two years housing case management experience working with the substance abusing and/or homeless populations preferred. Bilingual Spanish/English preferred. Must have exceptional communication skills both orally and in writing, with individuals and groups regarding confidential and sensitive issues.

Responsibilities: - Must be knowledgeable of the client's rights and ensure an atmosphere that allows for the privacy, dignity, and well-being of all clients in a safe, secure environment. - Provide individualized attention, which encourages each resident's ability to maintain or attain the highest practical physical, mental, and psycho-social well-being. - Knowledgeable of the individualized care plan for clients and provide support to the resident according to the care plan. Contribute to the care planning process by providing the Clinical Director other care planning staff with specific information and observations of the client's needs and preferences. - Maintain the comfort, privacy, and dignity of each client in the delivery of services to them. Interact with residents in a manner that displays warmth and promotes a caring environment. - Fully understand all aspects of the client's rights, including the right to be free of restraints and free of abuse. Responsible for promptly reporting to the Clinical Director incidents or evidence of resident abuse or violation of the client's rights. - Complete records documenting care provided or other information in keeping with department policies. - Perform all job responsibilities in accordance with prescribed safety and infection control procedures including thorough hand washing, use of disposable gloves where indicated, and proper disposal of soiled materials. Tasks: - Adhere to all documentation regulations including but not limited to the EHR System, OASAS, AWARDS, incident reporting, daily logs, progress notes, and medication logging. - Assist in maintaining a safe, neat, and clean environment; report environmental deficiencies to the Clinical Director such as lighting or equipment problems. - Observe clients for changes in medical condition or behavior and promptly report these changes to the Clinical Director and Associate Area Director. - Monitor and document patient medication as related to the facility DEA license and regulations including taking vital signs (TPR), applying creams/ointments, collecting laboratory specimens. - Change and wash linens on each assigned shift. - Conduct and document rounds on each shift. - Obtain food handler license within 30 days of written notification from Clinical Director. - Perform various tasks assigned by the Clinical Director as needed. Requirements and Qualifications: - A high School diploma or equivalent, previous Nursing Assistant experience or Certification preferred . - Skills needed include Proficient use of computer and software applications, moderate reading, writing, grammar, and mathematics skills; proficient interpersonal relations, empathetic stance, and communicative skills; auditory and visual skills; ability to bend, stoop, sit, stand, reach, and lift items weighing 50 pounds or less - Valid Drivers License Preferred