Client Health Care Coordinator

Summary: The OASAS Transitional Safety Housing Program provides individuals with an extension of supportive case management services for 9-12 months, enabling them to actively pursue permanent housing. The Case Manager will be responsible for case managing clients in our OASAS funded Transitional Housing Program. Responsibilities: - Assist clients in working towards securing more permanent housing within the 9 month time frame which the program dictates. - Assist clients in the design and implementation of individual service plans that reflect mutually agreed upon short and long-term goals. - Assist clients in learning or refining the skills necessary to maintain their own housing which may including budgeting and money management, apartment upkeep and maintenance, employment, etc. - Assist clients in obtaining and maintaining all government benefits/entitlements and services when necessary. - Make appropriate referrals, such as medical care, mental health services, vocational services, recreational activities and substance abuse. - Conduct at least once a month home visits. - Accompany clients to appointments (medical, mental health, housing interviews, etc). - Coordinate care with outside providers (addiction treatment, mental health, child welfare, benefits, etc). - Maintain an accurate, confidential and current chart on all clients on caseload. - Attend regularly scheduled supervision meetings with Program Director. - Participate in Team Meetings and other Division meetings as scheduled. Qualifications - High School Diploma/GED required, Bachelor’s or CASAC/CASAC-t a plus - Case management experience a plus especially working with individuals with a substance use disorder - Clean and valid driver’s license required - Must be able to establish workload priorities and balance diverse duties - Must have excellent communication skills, both orally and in writing, with individuals and groups regarding confidential, complex and sensitive issues Benefits: - Health, Dental and Vision Insurance, and more - Competitive PTO and employee perks/benefits - 403 B - EAP

SUMMARY: Provides support and follow-up to clients in our Recovery Program. Responsibilities: - Provide recovery support to clients by sharing life experiences. - Document in Foothold EHR system the services provided to clients. - Attends supervision with the supervisor once a week - Escort clients to appointments, as needed. - Support program participants in pre-crisis or crisis situations. - Teach participants recovery skills, based on shared life experiences. - Help participants transition through the recovery process. - Share information with participants about benefits, entitlements, and other supports. - Provide outreach to help participants connect with desired services. - Link participants with needed community resources and treatment services. - Provide peer mentoring services; co-facilitate groups and train clients in Narcan administration. - Engage and support clients in the Staten Island treatment court. Qualifications - High School Diploma/GED required. - One year of recovery time and CRPA/Certification as a Recovery Peer Advocate (Substance Abuse) required, or CRPA-p. - Experience with outreach and substance use disorder (SUD) clients. - Must be willing to disclose lived experiences in mental health, substance abuse, and/or criminal justice. - Must be able to navigate the public transportation system. - Bilingual Spanish/English a plus. - Must have exceptional communication skills both orally and in writing, with individuals and groups regarding complex and sensitive issues.

SUMMARY:Program Supervisor for an OASAS licensed 822 clinic. Responsible for some managerial and all clinical operations of the clinic.Knowledge and experience with OASAS 822 Regulations out-patient operations.Assist with ensuring that all programmatic goals are being achieved including but not limited to revenue generation and all fiscal goals, units of service, census size, staff productivity, etc.Work with Billing Team to ensure that all revenue generating goals are being achieved including correct and timely documentation by staff and oversight of clinic specific client entitlements.Maintain and develop the clinic services, within OASAS guidelines, to not only meet the current client needs but to also assist with the growth of the program and the increase of the census.Coordinate with other programs within the agency as well as outside service providers to create referral services into the clinic as well as to foster good relations.Review and audit of clinical records to include chart completeness and quality of service delivery.Ensure that all documentation meets OASAS and OMIG requirements.Review, approve and sign all recovery treatment plans in a timely manner.Complete all service tracking forms to monitor staff productivity and ensure that levels of service are met.Provide administrative oversight to the program including management of staff time and attendance in Paycom, petty cash accounts and metro card accounts.Supervise clinical staff including individual and group supervision of substance abuse counselors, peers and task supervision of interns.Assign cases; ensure proper workflow, and monitor caseload size. Ensure all client enrollment is kept up to date in the agency EHR.Carry a small caseload, if necessary, and provide client services when necessary to ensure services are not interrupted.Assist with the reporting and action of any Human Resource issues as needed; including onboarding of new staff, engaging in HR guidance process, staff evaluations, as well as ongoing staff development training.Qualifications:Bachelor’s Degree with CASAC-Advanced required. Appropriate Master’s level degree with a CASAC-t accepted as well.Experience working in an OASAS 822 program is needed.A minimum of 2 years of supervisory experience is preferred.Must have exceptional communication skills both orally and in writing, as well as excellent computer skills.Must be able to navigate and work within an Electronic Health Records system (EHR).Flexible work schedule available including a hybrid schedule which includes at least 1 day to work from home.

SIGN ON BONUS OF UP TO $3,000 AVAILABLE FOR QUALIFIED CANDIDATES! SUMMARY: The Substance Abuse Counselor will conduct services within our OASAS licensed substance abuse outpatient recovery program. The Counselor will meet with clients individually and in group settings as required. ** ** RESPONSIBILITIES INCLUDE: - Conducting groups for clients who are working towards and/or maintaining abstinence, which includes using evidence-based curriculum and focusing on topics such as anger management, parenting, co-occurring disorders, spirituality, men's and women's specific issues as well as general recovery topics. - Conduct detailed alcohol and drug assessments in order to determine immediate and long-term service needs for the development of a comprehensive treatment plan. - Conduct screenings, brief assessments, and intakes which include entering all screening assessment, and intake data into our Electronic Health Record (AWARDS) system with the accompanying progress notes. - Conduct individual sessions, as required, according to the client’s treatment plan and complete progress notes in accordance to charting requirements. - Work as part of a full treatment team which includes counselors, peers, nurse practitioners, medical doctors and clinical director in order to provide the highest quality of service to our clients. QUALIFICATIONS: - CASAC or CASAC-T with HSD/GED or comparable credentials such as MSW, MHC, LMSW, LMHC required. - Spanish speaking a plus. - A thorough understanding of the disease of addiction and the impact it can have on the lives of our clients. - Knowledge of motivational interviewing and the stages of change as well as person-centered practices. - Theoretical knowledge of a client’s psychological and physical needs and an understanding of group work practices and principles needed. - Knowledge of OASAS 822 outpatient program a plus. QUALIFICATIONS: CASAC or CASAC-T with HSD/GED or comparable credentials such as MSW, MHC, LMSW, LMHC required. Spanish speaking a plus. A thorough understanding of the disease of addiction and the impact it can have on the lives of our clients. Knowledge of motivational interviewing and the stages of change as well as person-centered practices. Theoretical knowledge of a client’s psychological and physical needs and an understanding of group work practices and principles needed. Knowledge of OASAS 822 outpatient program a plus.

Summary: The housing Specialist is responsible for assisting and supporting clients in housing resources, benefits, and placement through the entire treatment experience from admission to discharge; Connects and engages the client to housing resources and support services to aid continuity of care and self-sufficiency post-discharge, monitors the course of treatment for each client in a pro-active manner to minimize the barriers that might compromise the client's treatment and post-treatment living environment. This position requires a strong knowledge of appropriate personal and clinical boundaries, a consistently positive attitude, and the ability to deal with difficult, uncertain, and stressful situations in a positive manner. Provides direct housing casework services to clients living with substance abuse histories in our inpatient substance abuse rehabilitation program. Responsibilities: Conducts client housing needs and risk assessment to determine client housing histories and requirements needed during treatment and post-treatment. Collects client data and connects the client to housing entitlements; follow-up with processing and approval for housing readiness Conducts housing services orientation and referrals. Meet with clients on caseload according to regulations and policy to identify client housing needs and progress towards meeting housing goals. Assist client with creating an individualized housing case management plan that will outline the client's goals and housing objectives, as part of the multidisciplinary team. Conducts individual and group services in accordance with a treatment plan including housing options, housing entitlements, benefits, and community resources. Assist with client crisis; communicates with managerial, clinical, and support staff when clients' needs demand additional monitoring or attention when experiencing a crisis, etc. Ability to redirect and de-escalate crisis situations, conduct emergency management, and has an understanding of proper emergency procedures. Document all client care in EHR and records/reports all client/staff incidents as required. Meets with the client according to the care plan to review and discuss discharge plans, continuing care, and community resources needs (continued treatment, entitlements, housing, etc.) Create community housing and entitlement resource banks, make client referrals, and follow up on all referrals. Escort client to appointments as needed. Conduct post-discharge follow-up and document all in the client record and reporting forms. Maintain the charts of clients in accordance with OASAS and agency requirements; Participate in weekly Clinical Team Meetings. Qualifications: Bachelors Degree in social services, counseling, or related area required. Housing case management experience needed. Minimum of two years housing case management experience working with the substance abusing and/or homeless populations preferred. Bilingual Spanish/English preferred. Must have exceptional communication skills both orally and in writing, with individuals and groups regarding confidential and sensitive issues.

SUMMARY: The part-time Bilingual Substance Abuse Counselor will conduct services within our City Sanctuary Facilities under the direction of our OASAS licensed substance abuse outpatient recovery program. The Counselor will meet with clients individually and in group settings as required. RESPONSIBILITIES INCLUDE: - Conducting educational groups for clients who may not understand their own or their loved ones addictions as well as for clients who are working towards and/or maintaining abstinence, which includes using evidence-based curriculum and focusing on topics such as anger management, parenting, co-occurring disorders, spirituality, men's and women's specific issues as well as general recovery topics. - Conduct detailed alcohol and drug assessments in order to determine immediate and long-term service needs for the development of a comprehensive treatment plan. - Conduct screenings, brief assessments, and intakes which include entering all screening assessment, and intake data into our Electronic Health Record (AWARDS) system with the accompanying progress notes. - Conduct individual sessions, as required, according to the client’s treatment plan and complete progress notes in accordance to charting requirements. - Work as part of a full treatment team which includes counselors, peers, nurse practitioners, medical doctors and clinical director in order to provide the highest quality of service to our clients. QUALIFICATIONS: - CASAC or CASAC-T with HSD/GED or comparable credentials such as MSW, MHC, LMSW, LMHC required. - Spanish speaking, reading and writing required.. - A thorough understanding of the disease of addiction and the impact it can have on the lives of our clients. - Knowledge of motivational interviewing and the stages of change as well as person-centered practices. - Theoretical knowledge of a client’s psychological and physical needs and an understanding of group work practices and principles needed. - Knowledge of OASAS 822 outpatient program a plus.