Community Habilitation Specialist - Skip of New York

Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, Upstate, NJ and CT. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits. Health Plus Management is seeking an Office Manager to oversee the business side of the operations in order to ensure the steady workflow and uninterrupted service for practice site. This position will drive excellence in staff engagement, process improvement and service to our patients. DUTIES & RESPONSIBILITIES • Manage single site location, implore company standards, and core values, • Ensure all filing and organizational systems for the practice are maintained and efficient, • Patient satisfaction, including troubleshooting when there is a complaint and developing and training a process improvement to prevent recurrences., • Regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations., • Monitor and evaluate staff performance (reviews, rewards, recognition, and discipline), • Maintain and evaluate accuracy and follow through patient entry, reception, scheduling, paper flow, medical records, chart preparation, etc., • Supports/assists team with additional tasks as needed. EDUCATION & TRAINING • Bachelor’s degree in public health administration, Business, or related area, • 5-7 years medical office administration management, • 3 years supervisory for five or more employees KNOWLEDGE & EXPERIENCE • Knowledge and experience in all aspects of billing, • Knowledge of regulations related to Medicare, Medicaid, and commercial insurance, • Human resources experience in hiring, supervision, and performance reviews, • Knowledge of maintaining supplies and equipment for the medical setting, • Manage priorities between multiple sister locations, • Problem-solving skills regarding people and process, • Understanding of No Fault and Workers Comp claims, • Able to facilitate surgical authorizations, booking and billing SKILLS & ABILITIES • Professional demeanor and presentation skills, including face to face, email, telephone, and video conference., • Ability to communicate professionally with clinicians, administrative staff, frontline staff, contractors, insurance payers, patients, family members of patients, suppliers, and the public., • Skill in using healthcare software and computer systems, • Excellent customer service with an attention to detail, • Ability to meet high productivity and accuracy standards, • Bilingual in Spanish and English is required PHYSICAL REQUIREMENTS • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. ADDITIONAL INFORMATION • Schedule: Full-Time, Monday-Friday, • Salary: Starting at $66,300/year

Early Intervention Service Coordinator Salary: Fee for Service at a rate of $13.50/unit(approx 55-65k) Location: Dyker Heights, Brooklyn/Hybrid Essential Duties and Responsibilities: The role of a Service Coordinator for Early Intervention combines the traditional case management activities of organizing and coordinating needed services with the philosophy of family-centered care. Our goal is to create opportunities for the provision of collaborative, community-based services for infants and toddlers with developmental delays and disabilities through assisting with identifying and prioritizing concerns, and developing plans based on those concerns. Thus, allowing the child and family to receive services that are authorized under the Early Intervention Program. • Oversee the completion of all required documentation and appointments to meet the goals of the Individualized Family Plan(IFSP) and ensure the services are delivered., • Demonstrates flexibility with case load management on an as needed basis. Provide extensive documentation for all encounters., • Once training is complete, maintain a case load of 30 to 40 cases., • Bachelor’s degree in heath or human services field of study or a minimum of 2 years of job-related experience providing service coordination or 1 year of service coordination and 1 year of experience in a service setting with infants and toddlers. The experience may include volunteer-based positions., • Excellent verbal and written communication skills, including ability to effectively communicate with clients, and healthcare providers., • Need to use electronic health record systems, databases, and other computer-based tools to manage client information and maintain accurate records., • Strong organizational skills to help manage client information, schedules and appointments., • This position requires the ability to work with clients and families that may be experiencing physical and emotional challenges, so they should be able to work under pressure and remain calm and empathetic., • Computer proficiency (MS Office- Word, Excel and Outlook)., • Ability to work independently and to carry out assignments to completion within the parameters of instructions given, prescribed routines, and standard accepted practices., • Must be able to be in the office 3 days a week and either in the field or remote the other 2 days., • Bilingual is a must(Spanish, Bengali, Urdu, Hindi, Punjabi, French, Mandarin, Russian)., • Must complete 10 hours of training annually., • Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift and carry up to 35 lbs.

Essential Duties and Responsibilities: The role of a Care Manager is to be responsible for the overall coordination of services to meet the goals of the client/families focused plan of care. This is accomplished by building relationships with the caregiver(s) and care team and acting as a liaison to other agencies and ensuring they receive all necessary services and implementing the plan of care. Our aim is to provide the highest quality of care management services by complying with regulatory guidelines and meeting agency standards. • Assists families to plan and obtain services appropriate to the needs of the child and family., • Completes the Child and Adolescent Needs Assessment (CANS) to identify child’s medical, social, educational and psychological needs. Then develops a comprehensive plan of care based on the identified needs., • Coordinate and monitor the delivery of identified services and the proper use of resources., • Deliver at least 2 client-centered health home services to each client on a monthly basis., • Attends and participates in continuing education, ongoing staff in-services and quarterly meetings., • Responding to feedback and corrections from company quality assurance in a timely fashion., • Perform related duties as assigned by the Supervisor., • Maintain compliance with all company policies and procedures., • Bachelor's degree is required, preferred fields of study are Psychology, Sociology, Social Work, or Human Services; or a minimum of 2 years of job-related experience providing case management or medical focused care coordination services to individuals with special needs., • Must be in-person in either our Dyker Heights or Manhattan office, or meeting with clients., • Each case requires two monthly in-home visits., • Must attend all weekly in-person staff meetings., • Excellent verbal and written communication skills, including ability to effectively communicate with clients, and healthcare providers., • Need to use electronic health record systems, databases, and other computer-based tools to manage client information and maintain accurate records., • Strong organizational skills to help manage multi-family case load., • Willingness to meet with families in their homes or communities., • Bilingual in Hindi is required., • Computer proficiency (MS Office- Word, Excel and Outlook)., • Valid NYS issued ID or driver’s license; must be willing to travel throughout the 5 boros of New York City., • Ability to travel to numerous locations to meet with clients, attend meetings and visit healthcare facilities., • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift and carry up to 35 lbs.

The role of a Direct Support Professional (DSP) is to work with children and their families to provide resources and support, as well as strengthen daily living skills. The services are provided in the individual's home or community setting, giving the families respite while gaining important life skills. Activities as a DSP for the OPWDD(Office of People with Developmental Disabilities) program recipients primarily involve teaching them the following: how to accomplish daily living tasks, improve socialization among peers, and acclimate to community activities such as traveling, interacting with store staff/community helpers, and adhering to appropriate social boundaries. • Assist individuals in meeting their service plan goals., • collaborate scheduling between the individual and the DSP., • Communicate effectively with families and supervisors., • Problem solve and communicate with supervisors as concerns arise., • Document session activities with the individuals in a timely manner., • Bilingual in either Cantonese or Mandarin., • Applicants must be at least 18 years old and legal to work in the US., • High school diploma or GED required, Associate's or Bachelor's Degree preferred., • Computer proficiency (MS Office – Word, Excel and Outlook)., • Ability to work independently and to carry out assignments to completion within the parameters of instructions given, prescribed routines, and standard accepted practices., • Can communicate in Mandarin/Cantonese as well as English., • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift 35 lbs., • Must be able to talk, listen and speak clearly. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Essential Duties and Responsibilities: The role of a Care Manager is to be responsible for the overall coordination of services to meet the goals of the client/families focused plan of care. This is accomplished by building relationships with the caregiver(s) and care team and acting as a liaison to other agencies and ensuring they receive all necessary services and implementing the plan of care. Our aim is to provide the highest quality of care management services by complying with regulatory guidelines and meeting agency standards. • Assists families to plan and obtain services appropriate to the needs of the child and family., • Completes the Child and Adolescent Needs Assessment (CANS) to identify child’s medical, social, educational and psychological needs. Then develops a comprehensive plan of care based on the identified needs., • Coordinate and monitor the delivery of identified services and the proper use of resources., • Deliver at least 2 client-centered health home services to each client on a monthly basis., • Attends and participates in continuing education, ongoing staff in-services and quarterly meetings., • Responding to feedback and corrections from company quality assurance in a timely fashion., • Perform related duties as assigned by the Supervisor., • Maintain compliance with all company policies and procedures., • Bachelor's degree is required, preferred fields of study are Psychology, Sociology, Social Work, or Human Services; or a minimum of 2 years of job-related experience providing case management or medical focused care coordination services to individuals with special needs., • Must be in-person in either our Dyker Heights or Manhattan office, or meeting with clients., • Each case requires two monthly in-home visits., • Must attend all weekly in-person staff meetings., • Excellent verbal and written communication skills, including ability to effectively communicate with clients, and healthcare providers., • Need to use electronic health record systems, databases, and other computer-based tools to manage client information and maintain accurate records., • Strong organizational skills to help manage multi-family case load., • Willingness to meet with families in their homes or communities., • Bilingual in Hindi is required., • Computer proficiency (MS Office- Word, Excel and Outlook)., • Valid NYS issued ID or driver’s license; must be willing to travel throughout the 5 boros of New York City., • Ability to travel to numerous locations to meet with clients, attend meetings and visit healthcare facilities., • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift and carry up to 35 lbs.

Essential Duties and Responsibilities: The role of a Care Manager is to be responsible for the overall coordination of services to meet the goals of the client/families focused plan of care. This is accomplished by building relationships with the caregiver(s) and care team and acting as a liaison to other agencies and ensuring they receive all necessary services and implementing the plan of care. Our aim is to provide the highest quality of care management services by complying with regulatory guidelines and meeting agency standards. • Assists families to plan and obtain services appropriate to the needs of the child and family., • Completes the Child and Adolescent Needs Assessment (CANS) to identify child’s medical, social, educational and psychological needs. Then develops a comprehensive plan of care based on the identified needs., • Coordinate and monitor the delivery of identified services and the proper use of resources., • Deliver at least 2 client-centered health home services to each client on a monthly basis., • Attends and participates in continuing education, ongoing staff in-services and quarterly meetings., • Responding to feedback and corrections from company quality assurance in a timely fashion., • Perform related duties as assigned by the Supervisor., • Maintain compliance with all company policies and procedures., • Bachelor's degree is required, preferred fields of study are Psychology, Sociology, Social Work, or Human Services; or a minimum of 2 years of job-related experience providing case management or medical focused care coordination services to individuals with special needs., • Must be in-person in either our Dyker Heights or Manhattan office, or meeting with clients., • Each case requires two monthly in-home visits., • Must attend all weekly in-person staff meetings., • Excellent verbal and written communication skills, including ability to effectively communicate with clients, and healthcare providers., • Need to use electronic health record systems, databases, and other computer-based tools to manage client information and maintain accurate records., • Strong organizational skills to help manage multi-family case load., • Willingness to meet with families in their homes or communities., • Bilingual in Russian is required., • Computer proficiency (MS Office- Word, Excel and Outlook)., • Valid NYS issued ID or driver’s license; must be willing to travel throughout the 5 boros of New York City., • Ability to travel to numerous locations to meet with clients, attend meetings and visit healthcare facilities., • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift and carry up to 35 lbs.

Essential Duties and Responsibilities: The role of a Care Manager is to be responsible for the overall coordination of services to meet the goals of the client/families focused plan of care. This is accomplished by building relationships with the caregiver(s) and care team and acting as a liaison to other agencies and ensuring they receive all necessary services and implementing the plan of care. Our aim is to provide the highest quality of care management services by complying with regulatory guidelines and meeting agency standards. • Assists families to plan and obtain services appropriate to the needs of the child and family., • Completes the Child and Adolescent Needs Assessment (CANS) to identify child’s medical, social, educational and psychological needs. Then develops a comprehensive plan of care based on the identified needs., • Coordinate and monitor the delivery of identified services and the proper use of resources., • Deliver at least 2 client-centered health home services to each client on a monthly basis., • Attends and participates in continuing education, ongoing staff in-services and quarterly meetings., • Responding to feedback and corrections from company quality assurance in a timely fashion., • Perform related duties as assigned by the Supervisor., • Maintain compliance with all company policies and procedures., • Bachelor's degree is required, preferred fields of study are Psychology, Sociology, Social Work, or Human Services; or a minimum of 2 years of job-related experience providing case management or medical focused care coordination services to individuals with special needs., • Must be in-person in our Manhattan office, or meeting with clients., • Each case requires two monthly in-home visits., • Must attend all weekly in-person staff meetings., • Excellent verbal and written communication skills, including ability to effectively communicate with clients, and healthcare providers., • Need to use electronic health record systems, databases, and other computer-based tools to manage client information and maintain accurate records., • Strong organizational skills to help manage multi-family case load., • Willingness to meet with families in their homes or communities., • Bilingual in Mandarin is required, Cantonese is a plus., • Computer proficiency (MS Office- Word, Excel and Outlook)., • Valid NYS issued ID or driver’s license; must be willing to travel throughout the 5 boros of New York City., • Ability to travel to numerous locations to meet with clients, attend meetings and visit healthcare facilities., • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift and carry up to 35 lbs.