Compliance Associate (Bilingual Chinese) - TEAM NY - New York
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COMPANY OVERVIEW
TEAM NY coordinates the delivery of home care services to Chinese-American patients in New York City and Long Island through a network of three Licensed Home Care Service Agencies (LHCSAs): ABI Healthcare, ATD Home Health Agency, and Life Improvement Homecare. TEAM NY is the largest and longest-standing company in this space! We are looking for mission-driven contributors who want to be part of something that matters.
ROLE SUMMARY
The Compliance Associate supports the Compliance Department with audits, investigations, documentation review, tracking, and follow-up. This role also assists with aide supervision activities, including telephone supervision, coordination of part-time supervisors, and occasional in-home supervision.
WHAT YOU’LL DO
- Assist with compliance investigations, audits, documentation review, and corrective action follow-up.
- Maintain compliance files, trackers, reports, meeting notes, and supporting records.
- Review documentation for completeness and follow up on missing or inaccurate information.
- Conduct aide telephone supervision and document results accurately.
- Follow up on missed calls, incomplete supervision, and unresolved issues.
- Coordinate and track assignments for part-time supervisors.
- Assist with in-home supervision visits when needed.
- Communicate professionally with patients, aides, families, and internal teams.
- Escalate compliance concerns, patient issues, aide issues, or documentation problems.
- Maintain confidentiality and perform other assigned compliance duties.
WHAT YOU’LL BRING
- At least one year of home care experience is required.
- High school diploma required; bachelor’s degree preferred.
- Prior experience in compliance, auditing, healthcare, home care, coordination, or administrative support preferred.
- Strong communication, organization, documentation, and follow-up skills.
- Detail-oriented and able to manage multiple priorities.
- Proficient in Microsoft Office.
- Mandarin and English required; Cantonese pref
WHY JOIN TEAM NY
- Growth: Be at New York’s fastest growing agency and part of a National Network.
- Impact: Help seniors receive reliable, consistent care in their homes.
- Community: Work with a close-knit team that values empathy, respect, dignity, and friendship.
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Language:
- Chinese (Required)
Ability to Commute:
- Flushing, NY 11354 (Required)
Work Location: In person
- Experiencia
- No se requiere
- Idiomas
- Chino (Mandarín) – Avanzado
Inglés – Avanzado
- Jornada
- Completa
- Horario
- Monday - Friday, 9am-5pm
- Salario
- 22 $ – 25 $ por hora
- Inicio
- Incorporación inmediata

Home health care • Más de 250 empleados
En JOB TODAY desde noviembre, 2026
TEAM NY provides non-medical care that honors cultural traditions, family values, and personal dignity. We focus on delivering quality care to New Yorkers enrolled in Medicaid. Patients receive care that is not only effective, but deeply personal.
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